1,287 Reviews
Write a Review1287 Reviews of Mike Rivera
April 04, 2018
VERY GOOD SERVICE AND NICE STAFF NICE DEALER AND VERY GOOD SERVICE AND NICE STAFF I'LL RECOMMEND MY FRIEND AND OTHER PEOPLE NICE VEHICLE THAT I WAS REALLY WANT THANK YOU NICE DEALER AND VERY GOOD SERVICE AND NICE STAFF I'LL RECOMMEND MY FRIEND AND OTHER PEOPLE NICE VEHICLE THAT I WAS REALLY WANT THANK YOU More
Other Employees Tagged: Rich Mongiardo , Tom Riordan
March 29, 2018
Hawthorne Chevy Service Department is always very friendly. To the call for appointment to the check out. Things move quickly and efficiently. Waiting room is comfort Service Department is always very friendly. To the call for appointment to the check out. Things move quickly and efficiently. Waiting room is comfortable. Customer Service is excellent. More
March 29, 2018
Made simple Very informed and easy to deal with. They explain if something doesn’t need to be done this service, but why it should be done the next. Very informed and easy to deal with. They explain if something doesn’t need to be done this service, but why it should be done the next. More
March 24, 2018
routine service visit Staff is always courteous and professional...service is completed in reasonable time...advice to keep car in tip-top shape is given when necessary and Staff is always courteous and professional...service is completed in reasonable time...advice to keep car in tip-top shape is given when necessary and is reasonable. More
March 15, 2018
Quick Service Always a pleasure dealing with Hawthorne. This is the fifth car that I have purchased from them. Perhaps this will be my last truck and I can go back Always a pleasure dealing with Hawthorne. This is the fifth car that I have purchased from them. Perhaps this will be my last truck and I can go back to a car! More
March 14, 2018
Always great Always treated great and service is one of best staff very respectful very courteous I would recommend Hawthorne Chevy to everyone best dealership I h Always treated great and service is one of best staff very respectful very courteous I would recommend Hawthorne Chevy to everyone best dealership I have felt with More
Other Employees Tagged: Gary Monnecka
March 13, 2018
Valued Customer Mike Rivera is an excellent service writer. He remembers your vehicle and what you had done in the past on each vehicle. He suggest things and accep Mike Rivera is an excellent service writer. He remembers your vehicle and what you had done in the past on each vehicle. He suggest things and accepts your decision if you do not want to do that thing right away. I had to ask Mike many times to please call me Mark and not sir. Now I call him sir to tease him. I have never had a bad experience at Hawthorne Chevrolet working with Mike Rivera. More
March 07, 2018
Customer Relations Every time I bring a car in for service, everyone, makes the experience a good one. Mike Rivera is an excellent service advisor who I have been using Every time I bring a car in for service, everyone, makes the experience a good one. Mike Rivera is an excellent service advisor who I have been using for ten years not. Mike is friendly, knowledgeable and always goes the extra mile to make a customer happy. More
March 04, 2018
Awful & waste of money I had the first appointment that day. A simple oil change. It took almost an hour. When I asked the employee about my car, it seemed to have been read I had the first appointment that day. A simple oil change. It took almost an hour. When I asked the employee about my car, it seemed to have been ready for a while. The employee was too busy chatting with other workers to notice my paperwork on his desk. Also, I paid over $50 for an oil change and you can’t even fill up my tires?! I thought this was a standard service include with oil changes. I’m very disappointed. More
February 27, 2018
Satisfaction guaranteed Even when you had no intentions in having to have your vehicle towed into the dealership. Being without your ride at the worst moment. They handle you Even when you had no intentions in having to have your vehicle towed into the dealership. Being without your ride at the worst moment. They handle your situation and leave you with a smile on your face. Thank God for warranties!!! When you get your issues solved and didn't have to pay a dime... Thanks! Chevrolet!!! More

