Mike Rorke | Page 22

Impeccable Customer Service From the internet associate to the sales representative, every employee we interacted with was extremely friendly and willing to work around our sched From the internet associate to the sales representative, every employee we interacted with was extremely friendly and willing to work around our schedules. Organized appointments to meet our busy work schedules. Had vehicles ready for us to test drive and explained features thoroughly. Left feeling comfortable with the vehicle we purchased. We will definitely be buying another Subaru from W&L in the future. More

by landjlabs Verified Customer Verified Customer

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Customer Focused This was our second car purchased at W&L since moving to the Central Pennsylvania area. The new showroom and service center are welcoming and the sta This was our second car purchased at W&L since moving to the Central Pennsylvania area. The new showroom and service center are welcoming and the staff is friendly, professional and, most importunately, not pushy. Mike Rorke in sales was great to work with. More

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Great experience Mike was great to work with everyone was quick to help us. It's a great place that I would recommend to anyone looking to purchase a new or used car. Mike was great to work with everyone was quick to help us. It's a great place that I would recommend to anyone looking to purchase a new or used car. More

by shelsel95 Verified Customer Verified Customer

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Surprised ease Throughout our marriage, my wife and I have been blessed to be able to purchase a number of new vehicles. We have owned several different makes and m Throughout our marriage, my wife and I have been blessed to be able to purchase a number of new vehicles. We have owned several different makes and models, but we have never had a more positive experience than this purchase. Mike, and everyone we met, at W and L Subaru were just outstanding. It was as if we had been best friends for years, in that there was not one issue that we struggled with or felt uneasy about. From the moment we walked into the dealership until the time we drove off the lot with our new car, the process was comfortable and relaxed. We would highly recommend Mike (and W and L). By the way, we have never had a previous trade in in which the first offer made to us was higher than we wanted !!! A job well done, thank you! More

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great non pushy sales guy This was about the 10 dealership I visited. The sales guy, Mike was so laid back. Didn't talk fast, wasn't pushy and didn't make me feel as I was both This was about the 10 dealership I visited. The sales guy, Mike was so laid back. Didn't talk fast, wasn't pushy and didn't make me feel as I was bothering him with all my questions and requests. Bought the car that day because it was what I was looking for and Mike gave such great service. More

by Andrea D Verified Customer Verified Customer

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Buyer BEWARE The dealership is modern and nice and the people are friendly but that is just an act. They lure you in by telling you you will be part of their famil The dealership is modern and nice and the people are friendly but that is just an act. They lure you in by telling you you will be part of their family while all the while they are lying to your face! We purchased a car from them and had a trade in and we were told that our trade in was not worth much and they could only give us $5000 because they would have a hard time selling it. The very next day our trade in was on their lot with a price tag of over $11000 with the ad reading what a great deal this was, a one owner car with all the options etc. I felt used by this dealership and would never buy anything from them again. I know they are in business to make money and have no problem making a fair deal but in my mind they deceived us and turned what should have been an exciting experience of buying a new car into one that even after 3 months still gives me angst every time I think of it. I hope this helps to save someone else from going through what we did. I should have walked away from the deal but I trusted them..... my mistake, one that I won;t make again! Also the person that showed us the options in the car reeked of smoke and we had to smell that all the way home(2 1/2 hrs). So if you are reading this and are looking to buy a used Red 2012 Hyundai Elantra Limited with 87182 miles, the great deal they are giving you only cost them $5000. More

by geraldhuber Verified Customer Verified Customer

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Awesome dealership Everyone was very friendly took great care of me and my needs. Mike wasan excellent salesman he did everything he could to make my visit a great exper Everyone was very friendly took great care of me and my needs. Mike wasan excellent salesman he did everything he could to make my visit a great experience. More

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Great customer service. Extremely patient and helpful Matt Rourke we very helpful with the purchase of my 2019 crosstrek. Extremely prompt and knowledgeable. W and l went above and beyond and were very ho Matt Rourke we very helpful with the purchase of my 2019 crosstrek. Extremely prompt and knowledgeable. W and l went above and beyond and were very hospitable. More

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Great experience Mike was informative and attentive to our needs. We are very happy with how everything unfolded into a win-win experience for all of us! Thank you! Mike was informative and attentive to our needs. We are very happy with how everything unfolded into a win-win experience for all of us! Thank you! More

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Great car buying experience Buying and negotiating a car is not on my top ten fun events list but the staff at W&L made it an enjoyable experience. Thanks Mike and the rest of t Buying and negotiating a car is not on my top ten fun events list but the staff at W&L made it an enjoyable experience. Thanks Mike and the rest of the crew for a top notch friendly job Oh, and we love the Subaru More

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