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Mike Shuman
Mike Shuman | Page 3
Sales Manager
Jerry Ulm Chrysler Dodge Jeep Ram
2966 North Dale Mabry Highway
Tampa, FL 33607
236 Reviews
As a former manager of a mom and pop restaurant and general manager of 3 gas stations prior to joining this exciting industry, customer service has been a focal point of my entire work ethic. I realize there is a "stigma" when it comes to being a car salesman, we are intimidating, plain and simple. But the industry has changed drastically and the need to be a "pushy salesman" is no longer the norm. With me as your sales and leasing adviser, I promise to make every second of your experience a fun, smooth and beneficial experience. I take pride in not only putting you and your family in the right vehicle, but being your salesman for life.
Read moreDealership Experience
8 yrs, 1 mo
Industry Experience
8 yrs, 6 mos
Specialties & Trainings
RAM Certified
Chrysler Certified
Dodge Certified
Jeep Certified
Nissan Certified
236 Reviews of Mike Shuman
February 28, 2022
Top notch sales and financial team - strive for 150% customer satisfaction and follow through on all promises and issues. customer satisfaction and follow through on all promises and issues. More
by RHOOGKAMP
Verified CustomerOther Employees Tagged: Nick Buccina, Kyle Sperry, JT Tabachnick, Nick Buccina
February 22, 2022
Friendly and welcoming into the dealership. Staff helped fill out paperwork and detailed the car before delivery. I definitely would go back to buy another vehicle. Staff helped fill out paperwork and detailed the car before delivery. I definitely would go back to buy another vehicle. More
by JORDANCLEINMAN
Other Employees Tagged: Azam Khaled, Gehad Salman
February 08, 2022
I can not say enough nice things about this dealership and the entire staff as a whole. They all displayed such kindness and really went the extra mile(s) to help us get an amazing deal. It’s hard to go and the entire staff as a whole. They all displayed such kindness and really went the extra mile(s) to help us get an amazing deal. It’s hard to go to a dealership and not feel like the salesman are just after money, and this was NOT the case for anyone there. Mike (the manager) called me personally and knew my financial limitations & told me he would love to help. Honestly, everyone was so genuine and personable. Would give them more than 5 stars if I could. More
by Mmatthews0222
Other Employees Tagged: Sergio Delgado, Cody Kanahan
February 08, 2022
Easy buying experience. They worked with me to get a fair amount for my trade. Got me the finance rate I was wanting and sold me my new truck at MSRP minus the rebates. amount for my trade. Got me the finance rate I was wanting and sold me my new truck at MSRP minus the rebates. More
by pknisley76
Other Employees Tagged: Matt Dyndul, Azam Khaled
January 31, 2022
I guess this dealership is so busy and the salesman are making so much they don’t need to worry about customer service and how they treat people. I was in there the first time and just treated rude and rus making so much they don’t need to worry about customer service and how they treat people. I was in there the first time and just treated rude and rushed out by the salesman. When I complain I was told by a manager I would get treated good and he would take care of me. What a joke it took him 3 weeks to get back to me and when he did gave me a crazy price. Don’t shop here. More
by Carscarscars
December 22, 2021
I had an amazing experience since very first contact. We were able to get an incredible vehicle with a fair price. We drove from Orlando to downtown Tampa to close the deal. Sales and Finance Team have wo were able to get an incredible vehicle with a fair price. We drove from Orlando to downtown Tampa to close the deal. Sales and Finance Team have worked with me to make this deal happen. Thank you very much for your efforts and support given throughout the entire process. Thumbs up. More
by jean_jeronymo
Other Employees Tagged: Sergio Delgado, Mauricio Garamendi, Cowboy Porter
December 09, 2021
I am so grateful! They helped me get my life restarted by being patient with my insurance to pay off my old car, totaled...saved my dream car for me! Thank YOU! being patient with my insurance to pay off my old car, totaled...saved my dream car for me! Thank YOU! More
by Lori Jones
Other Employees Tagged: Demontric Doddles, Azam Khaled, Cowboy Porter
November 24, 2021
My experience with sales team (Jimmy, Raja) and finance team (Adrian and Supervisor) was absolutely horrible. This was particularly disappointing as a family member recommended this particular dealership t team (Adrian and Supervisor) was absolutely horrible. This was particularly disappointing as a family member recommended this particular dealership to me (Jerry Ulm). As a whole many others in the dealership (Martin, Big Mike, Sonny, The Cowboy, Jessica and Mr. D) all seem eager to provide quality customer service. Purchasing a vehicle is a huge decision and investment. There should be great effort in ensuring that customer service is a top priority at every level. I hope no other customer ever experiences feeling dismissed, disrespected and ignored the way that I have. While I luv my Jeep I truly wish that I made my purchase elsewhere. More
by TANJOHNSON2
Other Employees Tagged: Demontric Doddles, Martin Gero, Jimmy Lewis, Cowboy Porter, Soony Siklaoui, Raja (1 star)
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