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Mike Shuman
Mike Shuman | Page 4
Sales Manager
Jerry Ulm Chrysler Dodge Jeep Ram
2966 North Dale Mabry Highway
Tampa, FL 33607
242 Reviews
As a former manager of a mom and pop restaurant and general manager of 3 gas stations prior to joining this exciting industry, customer service has been a focal point of my entire work ethic. I realize there is a "stigma" when it comes to being a car salesman, we are intimidating, plain and simple. But the industry has changed drastically and the need to be a "pushy salesman" is no longer the norm. With me as your sales and leasing adviser, I promise to make every second of your experience a fun, smooth and beneficial experience. I take pride in not only putting you and your family in the right vehicle, but being your salesman for life.
Read moreDealership Experience
8 yrs, 5 mos
Industry Experience
8 yrs, 10 mos
Specialties & Trainings
RAM Certified
Chrysler Certified
Dodge Certified
Jeep Certified
Nissan Certified
242 Reviews
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242 Reviews of Mike Shuman
January 31, 2022
I guess this dealership is so busy and the salesman are making so much they don’t need to worry about customer service and how they treat people. I was in there the first time and just treated rude and rus making so much they don’t need to worry about customer service and how they treat people. I was in there the first time and just treated rude and rushed out by the salesman. When I complain I was told by a manager I would get treated good and he would take care of me. What a joke it took him 3 weeks to get back to me and when he did gave me a crazy price. Don’t shop here. More
by Carscarscars
Verified CustomerDecember 22, 2021
I had an amazing experience since very first contact. We were able to get an incredible vehicle with a fair price. We drove from Orlando to downtown Tampa to close the deal. Sales and Finance Team have wo were able to get an incredible vehicle with a fair price. We drove from Orlando to downtown Tampa to close the deal. Sales and Finance Team have worked with me to make this deal happen. Thank you very much for your efforts and support given throughout the entire process. Thumbs up. More
by jean_jeronymo
Other Employees Tagged: Sergio Delgado, Mauricio Garamendi, Cowboy Porter
December 09, 2021
I am so grateful! They helped me get my life restarted by being patient with my insurance to pay off my old car, totaled...saved my dream car for me! Thank YOU! being patient with my insurance to pay off my old car, totaled...saved my dream car for me! Thank YOU! More
by Lori Jones
Other Employees Tagged: Demontric Doddles, Azam Khaled, Cowboy Porter
November 24, 2021
My experience with sales team (Jimmy, Raja) and finance team (Adrian and Supervisor) was absolutely horrible. This was particularly disappointing as a family member recommended this particular dealership t team (Adrian and Supervisor) was absolutely horrible. This was particularly disappointing as a family member recommended this particular dealership to me (Jerry Ulm). As a whole many others in the dealership (Martin, Big Mike, Sonny, The Cowboy, Jessica and Mr. D) all seem eager to provide quality customer service. Purchasing a vehicle is a huge decision and investment. There should be great effort in ensuring that customer service is a top priority at every level. I hope no other customer ever experiences feeling dismissed, disrespected and ignored the way that I have. While I luv my Jeep I truly wish that I made my purchase elsewhere. More
by TANJOHNSON2
Other Employees Tagged: Demontric Doddles, Martin Gero, Jimmy Lewis, Cowboy Porter, Soony Siklaoui, Raja (1 star)
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