Mike Siefers | Page 11

Fast, as it can be, easy, friendly and reliable. They do a great job and you can tell because it seems every day is packed with appointments. Even with that said I was only waiting an hour and a h They do a great job and you can tell because it seems every day is packed with appointments. Even with that said I was only waiting an hour and a half or so for my inspection and tire repair. More

by CHARLES.STOCKHAUSENN Verified Customer Verified Customer

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Each time I have brought my car in for service. The service department has always been professional and cordial, and I’ve never experienced any issues there. The service department has always been professional and cordial, and I’ve never experienced any issues there. More

by RON.DEBELLIS Verified Customer Verified Customer

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Always good to deal with. Fast service A-1. Enjoy the snack bar.and television. Fast service A-1. Enjoy the snack bar.and television. More

by JSCHESSLER51 Verified Customer Verified Customer

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Everyone at dealership is friendly and helpful. They communicate well, keep you updated about your car and when it will be ready. This is one of the reasons we continue to purchase cars from this d They communicate well, keep you updated about your car and when it will be ready. This is one of the reasons we continue to purchase cars from this dealership. More

by CHRISTINEGROVE Verified Customer Verified Customer

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Charged me 90. 00 to test tire sensors. Really feel that is excessive. Not pleased 00 to test tire sensors. Really feel that is excessive. Not pleased More

by AQUA0261 Verified Customer Verified Customer

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Courteous and very friendly. . was in and out within an hour for annual inspection! That was a wonderful surprise! . was in and out within an hour for annual inspection! That was a wonderful surprise! More

by lam21172117 Verified Customer Verified Customer

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Brian Bates and the entire service team are the most polished and professional service team I have ever worked with. 10/10 would recommend. My service experience was very easy, they communicated well, a polished and professional service team I have ever worked with. 10/10 would recommend. My service experience was very easy, they communicated well, and the work was done quickly. More

by JAY.BRADSHAW135 Verified Customer Verified Customer

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I appreciated Mike taking the effort to get my battery replacement covered under an extended warranty. This saved me a lot of money. I had a very favorable experience. replacement covered under an extended warranty. This saved me a lot of money. I had a very favorable experience. More

by ASANTORY Verified Customer Verified Customer

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Everyone in the Service Department was friendly and helpful. The service o my car was done in a timely manor. helpful. The service o my car was done in a timely manor. More

by DJPOTTER123 Verified Customer Verified Customer

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Crooks and liars. I brought my car in for repairs, those repairs led to catastrophic failure of my transmission. They refused to take responsibility (even though I was I brought my car in for repairs, those repairs led to catastrophic failure of my transmission. They refused to take responsibility (even though I was told the tech who did the initial repair was fired for breaking my car). It took weeks of waiting with no one telling me what was wrong. They tried to get Subaru American to pay for their mistake and when that didn’t happen the quoted me near 10 grand to fix what they clearly broke. The service manager promised to do a bunch of things for me to make the cost better but then neglected to tell anybody else and when I went to get my car, only certain things were fixed and they presented me a bill with for $8400. Service manager act like he had never spoke to me. They backed me into a corner and it still ended up costing me $4200. I wrote a letter to the general manager explaining everything and she couldn’t even be bothered to answer. These people are liars, crooks, and don’t care about their customers. I’ve also filed a complaint with Subaru America. I would advise anyone to not buy a car from these people and certainly not get it serviced there. Kenny Ross has lost a customer for life and frankly, so has Subaru. More

by CHRISTOPHERD.PATRICK Verified Customer Verified Customer

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