Mike Smith Ph.D | Page 5

Micheal Smith is an excellent Sales representative for your dealership. He is very professional and persuasive, but in a positive manor to help the customer. He was very knowledgeable about the vehicle. your dealership. He is very professional and persuasive, but in a positive manor to help the customer. He was very knowledgeable about the vehicle. All the above persons, Ian Parker, Bob Paulson and John (didn't catch his last name) were all pleasant to deal with. We came in to just look, and as usual, we walked out with a brand new Elantra of which we all love!!!! Thanks to all at the Scottsdale, location for making our experience very enjoyable, if that's even possible. I will always recommend your dealership to my family and friends. From a VERY HAPPY AND SATSIFIED CUSTOMER, Cynthia Stanczak More

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I am disappointed that there is not a rating higher than a 5 on this scale, because Mike Smith deserves an "11" and Ian in the finance dept. is a close second! I felt like my brothers had sold me my Santa a 5 on this scale, because Mike Smith deserves an "11" and Ian in the finance dept. is a close second! I felt like my brothers had sold me my Santa Fe....from the moment I got out of my car, with of course the idea that I am "just looking"....there was an instant comfort level with Mike Smith. I had never seen a Hyundai in person nor driven the cars...which didn't matter because the Consumer Reports and my friends remarks said it all about the Hyundai. I was blown away by the Santa Fe comfort, the options on the car that are STANDARD EQUIPMENT, not to mention the warranty is off the chart!! Thank you Mike for making me feel as though you wanted me to feel comfortable with the purchase, and everyone at the Hyundai dealership wanted to make sure I knew exactly what I was getting for the price...NO HIDDEN AGENDAS HERE! WOW...HOW REFRESHING IS THAT!!! THANK YOU. SANDI EPPEL More

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Between my husband and I, we have purchased 10-15 new vehicles. The sale associate (Michael Smith) was by far the best. He understood our needs and was patient throughout the process. At the same, Mike h vehicles. The sale associate (Michael Smith) was by far the best. He understood our needs and was patient throughout the process. At the same, Mike had a sense of urgency to make the right deal. Earnhardt is coming along as a dealer group that treats customers right. By having the right staff, they are definitely helping their own cause. I would recommend Mike to anyone looking for a new car. More

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Michael made leasing my first ever car a pleasure. He was courteous, accommodating and very informative throughout the entire process. I couldn't have asked for a better experience leasing my first car. If I courteous, accommodating and very informative throughout the entire process. I couldn't have asked for a better experience leasing my first car. If I had to do it all over again I would definitely want Michael to be the person I communicated with regarding such an important purchase. Michael rocks! More

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Have to say...I don't usually care to even purchase a car but Michael Smith listened to my list of "Wants" and guided me along turning the task into a pleasant experience (I purchased something I had not car but Michael Smith listened to my list of "Wants" and guided me along turning the task into a pleasant experience (I purchased something I had not even researched because it suited my needs and he saw that). I had gone onto a previous car lot in the Scottsdale area and walked away because the salesman was just no good and high pressure. Michael was knowledgeable, considerate, and as I said listened. Ian was a great help as well and doesn't let dust settle. The entire staff at Earnhardt Hyundai makes a great team! Thanks!!!! Michael seems like more than just a Car Salesman ... now a friend as well! More

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outstanding dealership to work with and Michael Smith the sales rep was Fabulous...no pressure...no hype...very fair ..would recommend to anyone a pleasure to deal with sales rep was Fabulous...no pressure...no hype...very fair ..would recommend to anyone a pleasure to deal with More

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My husband and I visited Earnhardt Hyundai North Scottsdale yesterday (12/29/12) because we were looking to trade in at least one of our two Toyotas. We had a very negative leasing experience at a Scottsdale yesterday (12/29/12) because we were looking to trade in at least one of our two Toyotas. We had a very negative leasing experience at a Toyota dealership up the road, we felt so taken advantaged of we were weary of dealerships and sales people in general by the time we arrived at Earnhardt Hyundai. Fortunately for us we we were greeted by Mike Smith who immediately addressed our concerns with our current cars/leases and what our ultimate goals were. Mike was the utmost professional but with a very affable approach, my husband and I felt at ease immediately with him. When it came down to discussing pricing options with us, Mike worked tirelessly to meet our very firm budgetary needs. Frankly speaking, I'm positive another dealership would have sent us walking out the door, but Mike fought to get us the best deal possible (and kept us in good spirits the entire time). My husband and I drove home last night in a 2013 Elantra and 2013 Santa Fe and we could not be happier with our decision. I would highly recommend both Earnhardt Hyundai North Scottsdale and Mike Smith to anyone who is looking for a family friendly dealership that cares more about a positive customer experience than hitting their bottomline. More

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Mike Smith was great. He was knowledgeable, patient, and friendly. For me it was far from the typical dealer push and pressure. I was unsure as to which vehicle really fit my needs and price point. Mike pr friendly. For me it was far from the typical dealer push and pressure. I was unsure as to which vehicle really fit my needs and price point. Mike professionally explained all relevant options and features. We then went on a test drive and I ultimately became convinced that the 2013 Santa Fe was the vehicle that perfectly fit my needs. I have driven the vehicle for a week now and am totally convinced that Mike helped me make the right choice. The negotiations also went more smoothly than my past experiences. The rest of the staff at Earnhardt was also great to deal with but try to find Mike Smith...you will not be sorry. More

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Sean was great. He gave me a lift to the dealership. I was going to get a car that was a couple of years old. I looked at a few different cars. He thought that I would be much happier with the Elantra. Th was going to get a car that was a couple of years old. I looked at a few different cars. He thought that I would be much happier with the Elantra. That is the car I did end up getting, but I did get a 2013. I am extremely happy with my purchase.I was there for a while, just because they were busy, so Sean was the one that finished everything. He explained the car, and the options to me. He made sure that he answered all of my questions. Both Sean,and Michael were great. I would recommend them to anyone looking for a new car. They also told me to call them anytime with any questions I may have in the future. The finance department was great too. They all do their best to make you comfortable while you are there. More

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Mike was very friendly and helpful. He spent a lot time with us, helping us find the vehicle that fit our needs best. He made us feel comfortable and we really felt like we were getting the best customer s with us, helping us find the vehicle that fit our needs best. He made us feel comfortable and we really felt like we were getting the best customer service. Next time I am looking to purchase a car I will definitely be going back to Mike. I would definitely recommend him to anyone looking to purchase a vehicle. More

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