Mike Thornton
Mike Thornton at Mtn View Chevrolet

Mike Thornton | Page 6

General Manager

Mtn View Chevrolet

310 E 20th St
Chattanooga, TN 37408

Contact Me
5.0
61 Reviews

Dealership Experience

30 yrs, 9 mos

Industry Experience

30 yrs, 9 mos

Languages Spoken

English English

5.0

61 Reviews

Write a Review

61 Reviews of Mike Thornton

October 24, 2020

Dealership Rating
Employee Rating

Jonathon was our salesman. He spent a week with us trying to find just the perfect truck for our wants and needs, that was in our price range. It definitely took a little work as we didn't have much wiggle r More

by TraceyNudd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wendi Conversica, Johnathon Poteet

October 17, 2020

Dealership Rating
Employee Rating

Everyone worked extra hard to make my buying a car great. This is my goto dealer. If you need a new car give them a try. More

by Tmbrdodl322
Recommend Dealer
Yes

Other Employees Tagged: Lou Estevez , Jason Stephens

August 01, 2020

Dealership Rating
Employee Rating

I would like to thank everyone at MTN. View Chevy. Justin worked with us and got us a payment we could afford! The whole experience was great. Thank you to everyone that was involved. More

by Markanthony6776
Recommend Dealer
Yes

Other Employees Tagged: Justin Mason

Aug 05, 2020

Mtn View Chevrolet responded

Hi, congratulations on your new vehicle! We're pleased to know Justin was able to exceed your expectations and really help you out. If you ever need anything else from us, please feel free to give us a call or stop by. We're always happy to help. Have an awesome day!

July 10, 2020

Dealership Rating
Employee Rating

Very easy experience trading for a newer car. Most of the paperwork was done when I arrived at the dealership, so the process was quick. More

by johnc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Clint Piatt

Jul 12, 2020

Mtn View Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mtn. View Chevrolet! We're looking forward to your next visit with us!

June 30, 2020

Dealership Rating
Employee Rating

This has got to be one of the worst dealerships for customer service in the area. I turned in my lease and the guy that oversees the leases wouldnt even come out and meet with me. Regardless of the fa More

by J's-Mom
Recommend Dealer
No

Other Employees Tagged: Lou Estevez , Tarrence Johnson

Jul 07, 2020

Mtn View Chevrolet responded

still awaiting your call J's mom. Please reach out to us so we can resolve your issue.

June 13, 2020

Dealership Rating
Employee Rating

Because we received exceptional customer service last year,when we starting looking for a new truck we decided ro check out Mtn View Chevy even though we live 500 mi away from the dealership. Thx to Jas More

by Rommel897
Recommend Dealer
Yes

Other Employees Tagged: Ben Roberts , Jason Huber, Megan Wait

Jun 16, 2020

Mtn View Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

June 06, 2020

Dealership Rating

We bought a used Honda Odyssey that had been a trade in We bought a used Honda Odyssey, which had been a trade in last Thursday. The next day the AC was not working and there was not the extra key that they More

by Courtney
Customer Service
Price
Recommend Dealer
Yes

Other Employees Tagged: Wendi Conversica

Jun 09, 2020

Mtn View Chevrolet responded

Hi, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. I have already spoke with you today about your concerns and I have a resolution that I think will be agreeable. Please give me a call at 706-716-9451 to discuss so we can put this action plan in place. I look forward to hearing from you on this matter. Larry White General Manager

Jun 07, 2020

Mtn View Chevrolet responded

Courtney, this is Larry White with Mtn View Chevrolet. When I get in the office in the morning I will be meeting with Baylor and the Used car manager about this issue. I apologize for someone telling you that a message would be given to me and it didn’t. Would it be alright if I call you after my meeting with my team to discuss what we can do to resolve this issue?

Jun 07, 2020

Courtney responded

That would be great. Thank you. -Courtney

May 29, 2020

Dealership Rating
Employee Rating

Fantastic experience, great service and highly recommend MTN View Chevy! My salesperson, Noah, was fast and courteous and made me feel that he was getting me the best deal possible. A+++ More

by KKolank
Recommend Dealer
Yes

Other Employees Tagged: Ben Roberts , Noah Amelung

Jun 05, 2020

Mtn View Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit!

May 29, 2020

Dealership Rating
Employee Rating

Great experience buying a new car at Mtn. View Chevy. Dakota and Larry were terrific to work with. Everyone I met was very professional and quick to respond. More

by Atladebauche
Recommend Dealer
Yes

Other Employees Tagged: Dakota Dillard, Buddy Whaley

May 26, 2020

Dealership Rating
Employee Rating

Everyone in the Dealership really makes you feel like they appreciate your business. They go out of their way to make sure you are taken care of. This is the only place I’ll buy a car or get one serviced More

by s91357j
Recommend Dealer
Yes

Other Employees Tagged: Jeff Haney, Tenesa Nixon , Matt Giuliani, Jamie Harris, Josh Henry, Stephanie Hopkins, Jason Stephens, Megan Wait, Buddy Whaley, Alyssa langston

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