Mike Todd | Page 4

knowledgable salesman, helpful but not too pushy It was not as painful as I anticipated! I was especially glad that Mike had many years of experience. I did not want a 'new' salesman. It was not as painful as I anticipated! I was especially glad that Mike had many years of experience. I did not want a 'new' salesman. More

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New car purchase You have a great salesman in Mike Todd ! He explains everything with you and helps in every way possible ! We love the way Mike Todd works and the way You have a great salesman in Mike Todd ! He explains everything with you and helps in every way possible ! We love the way Mike Todd works and the way he has always worked with us ! We are very satisfied with our new car ! Love it ! More

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Exceptional car buying expereince We can't say enough great things about our experience yesterday at Hagerstown Kia. Mike Todd is the best dealership representative that we've ever de We can't say enough great things about our experience yesterday at Hagerstown Kia. Mike Todd is the best dealership representative that we've ever dealt with. He is very professional, courteous, knowledgeable, and down to earth. He made the purchase very easy. In fact everyone, from the sales manager, the finance rep, and the other team members were very professional and courteous. It was, by far, the best new car purchase experience we've ever had. More

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Great Service Awesome car Mike was very helpful and friendly. Made buying a new car very easy. Found exactly what I was looking for in my price range. Will deal with them again Mike was very helpful and friendly. Made buying a new car very easy. Found exactly what I was looking for in my price range. Will deal with them again. More

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Good people to deal with. Mike Todd was polite and easy to work with. He coordinated with their finance manager (Britton King) and got us a great loan rate! Mike came in on his Mike Todd was polite and easy to work with. He coordinated with their finance manager (Britton King) and got us a great loan rate! Mike came in on his day off to insure the purchase went smoothly. Britton King did an above average explanation with words and drawings of how the Honda Certified Warranty program worked in conjunction with an extended warranty if we were to purchase one. The only negative experience was the cleanliness of the vehicle was below average. I do not know what the recon department was told but it appears it was just wash and vacuum it out. My wife and I expected the certified 2014 Honda Odyssey EX-L we purchased for about $28.6K would be clean and shiny; it was not. As we came from out of state we just picked it up and took it back. As Mike only came in for the delivery, I think he presumed the car would have been better prepared for delivery. We will have the Odyssey detailed near home. More

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Friendly staff, great Subject matter knowledge I was looking for a used Honda Crosstour. I had been looking a for a few weeks when I called these guys on a whim. They had just received 2015 the day I was looking for a used Honda Crosstour. I had been looking a for a few weeks when I called these guys on a whim. They had just received 2015 the day before on trade in and set me up with a test drive. Fell in love with the car and bought it. Mike Todd guided me through the process, and made me feel like he really cared about helping me get the financing that worked for me. Overall a great experience More

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purchsing new CRV from Mike Todd Buying our new CRV from Mike was a good experience. We had purchased our last Honda from Mike and because we felt comfortable with him specifically a Buying our new CRV from Mike was a good experience. We had purchased our last Honda from Mike and because we felt comfortable with him specifically asked to deal with him again. Mike was low key, interested in us, answered all our questions frankly and honestly, and put no high-pitched pressure on us. We were again pleased with his helpful manner and recommend him highly. More

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Great salesman Hagerstown Kia always has great sales representatives. You never feel pressured to make a certain decision. Mike did a great job advising us and even Hagerstown Kia always has great sales representatives. You never feel pressured to make a certain decision. Mike did a great job advising us and even looking up consumer ratings online for our Kia Soul. More

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Pleasant and easy Mike worked with or schedule. He offered to bring the car to my wife's place of employment I felt no pressure and Mike made sure that I understood Mike worked with or schedule. He offered to bring the car to my wife's place of employment I felt no pressure and Mike made sure that I understood all about leading. Excellent experience More

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excellent experience As we entered the Kia dealership, our hopes of purchasing a new car were but a distant dream. We were greeted by Mike Todd, who assessed my needs imm As we entered the Kia dealership, our hopes of purchasing a new car were but a distant dream. We were greeted by Mike Todd, who assessed my needs immediately instead of letting me try to go into a small vehicle he introduced me to the Kia Soul, which would meet my needs of more than just a immediate ride to replace the mechanical disaster I was driving. Mike allowed me to test drive the Soul without pressure to sale a vehicle. We talked about my current situation, my job and the needs in a vehicle. He also, seemed to know that I liked the "titanium grey" and looked to see that there was one available for me. But more important, he worked diligently to make the financing possible to drive away from the dealership that very night. I was overcome with emotion with the caring and compassion that Mike showed to make this distant dream a reality. More

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