"Great used car buying experience"
From the first phone conversation with Richard Koehler to set up a visit to have two CR-Vs held to look at to the final signature the whole experience was smooth and painless. I had set up to view two other Honda's with another dealer and was recommended to check out Hagerstown Kia. I gave them a call, Richard was very accommodating and made all the arrangements for the visit. When I called back to change the day and time of the visit it was seamless. My wife and I went out from Westminster and looked at a CR-V EX-l and Touring model. Our salesman was Mike Todd, nice man, no pressure, friendly approach and a great customer service. Rich Whittington the finance man was just as professional and accommodating. Highly recommend this dealership for you next purchase.
Great experience buying a new vehicle. Mike Todd was super😁
Love the kia soul we got 37 mpg driving home to marlinton, wv.
It was a 5 hour drive to the dealership, but it was worth the drive.
We have been very pleased with services received at Hagerstown Kia. From selecting a vehicle to financing, the staff make the process go smoothly. I highly recommend this dealership!
We visited Hagerstown Kia looking to buy a Kia Forte. Our salesperson was knowledgeable about the car and all its features. It was a very smooth process from start to finish and I would highly recommend this dealership to family and friends.
"I just purchased my car so I have not had it serviced yet."
Mike was very welcoming went I entered the show room. I didn't purchase the car on the first day but Mike stayed in contact with me until I was ready to buy. He was very friendly and cared about helping me select the right car for my needs. I would highly recommend Mike to anyone that I know that is looking for a car.
"Looking For a Used CR-V"
When I walked up to the door I was greeted very cordially by Mike Todd, unlike other dealerships where I have had to search for a sales person. Mike made the job of finding the vehicle I was looking for very easy, showing me one that had just been traded in and wasn't on the lot yet. Working with Mike was the most pleasant purchasing experience I have ever had at a car dealership.
Answered all questions everyone was respectful and helpful made the process quick and painless highly recommend and will be a returning customer to Hagerstown kia
My salesman, Mike Todd was exceptional! He never made me feel pressured to buy a vehicle and took his time to explain in detail about the vehicle I bought. He was very easy to work with and I would highly recommend Hagerstown Honda /Kia to anyone looking for a new or used vehicle. Mike and all the other staff members were very curtious and very custom service oriented.
Other Employees Tagged:
My experience was first rate. I changed my mind on the car I wanted and Mike Todd was very understanding and very helpful. He shared with me all the pros and cons of each car. He was very personable and easy to talk. Will definitely deal with him again and recommend him to my friends.
Other Employees Tagged:
"Great experience ALL THE WAY AROUND!"
Great experience with Mike Todd & the rest of the staff when I came in to look at cars. I ended up purchasing exactly what I wanted for a good price.