Mike Todd | Page 5

Pleasant and easy Mike worked with or schedule. He offered to bring the car to my wife's place of employment I felt no pressure and Mike made sure that I understood Mike worked with or schedule. He offered to bring the car to my wife's place of employment I felt no pressure and Mike made sure that I understood all about leading. Excellent experience More

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excellent experience As we entered the Kia dealership, our hopes of purchasing a new car were but a distant dream. We were greeted by Mike Todd, who assessed my needs imm As we entered the Kia dealership, our hopes of purchasing a new car were but a distant dream. We were greeted by Mike Todd, who assessed my needs immediately instead of letting me try to go into a small vehicle he introduced me to the Kia Soul, which would meet my needs of more than just a immediate ride to replace the mechanical disaster I was driving. Mike allowed me to test drive the Soul without pressure to sale a vehicle. We talked about my current situation, my job and the needs in a vehicle. He also, seemed to know that I liked the "titanium grey" and looked to see that there was one available for me. But more important, he worked diligently to make the financing possible to drive away from the dealership that very night. I was overcome with emotion with the caring and compassion that Mike showed to make this distant dream a reality. More

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Great experience and a great caring salesman I needed a new car and was able to seal the deal in a very reasonable time. I wanted a CRV - but changed my mind to a Kia I told him I have issues I needed a new car and was able to seal the deal in a very reasonable time. I wanted a CRV - but changed my mind to a Kia I told him I have issues with hip arthritis and he had just the right car. I am so happy I changed my mind- I had nooooo intention of buying a SOUL by KIA! More

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Best experience ever!!! I've never enjoyed buying a car as much as I did with this latest purchase. Mike really worked diligently to find the vehicle that fit both my persona I've never enjoyed buying a car as much as I did with this latest purchase. Mike really worked diligently to find the vehicle that fit both my personal and financial needs. I'd buy a car from him a million times over! More

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Very Productive & Efficient Afternoon Mike was extremely helpful before we even got there. He verified several items, calling us back several times on things we were looking for. He knew Mike was extremely helpful before we even got there. He verified several items, calling us back several times on things we were looking for. He knew Honda well, which is the car I was seeking to purchase. He was polite, honest and I feel a got a good value. More

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Used Car Purchase Mike Todd was extremely helpful. He made the process of purchasing the vehicle virtually seamless. I would have liked to had more time in finance to Mike Todd was extremely helpful. He made the process of purchasing the vehicle virtually seamless. I would have liked to had more time in finance to ask more specific questions concerning my payment, my interest rate, etc. More

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Always excellent Hagerstown Kia has sold us our last three vehicles. I will continue to take my business to them. Mike Todd was extremely helpful, he is extremely exp Hagerstown Kia has sold us our last three vehicles. I will continue to take my business to them. Mike Todd was extremely helpful, he is extremely experienced and it shows. More

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New Sorento I did have an idea of what I wanted to buy. Mike made the buying experience very easy. He was able to get me in the exact model I wanted for a test dr I did have an idea of what I wanted to buy. Mike made the buying experience very easy. He was able to get me in the exact model I wanted for a test drive. The best part was this was not a trip around the block only. We took it out on the Interstate, drove to my house to verify it would fit in the garage (I live close by the dealership). We took the back roads to drive back to the dealership. All questions answered fully and paperwork completed in a short time. Great team at Haggerstown. I am happy new owner of a 2016 Sorento. Thanks, Gary More

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Great Experience We bought a Honda Odyssey from Mike Todd. We also test drove a Pilot. Mike was very friendly and helpful throughout the process. He was very knowledge We bought a Honda Odyssey from Mike Todd. We also test drove a Pilot. Mike was very friendly and helpful throughout the process. He was very knowledgeable pointing out the different features and providing the information necessary to help us make our decision. We were very happy with the deal we received. Vehicle pickup was also a positive experience. Brandon in Finance was also very helpful in guiding us through the transaction. All the staff shared our excitement at buying a new vehicle. More

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A pleasant experience I had initially tried to deal with the Frederick, MD dealership but they made me feel they were not being honest. The sales guy was not able to give I had initially tried to deal with the Frederick, MD dealership but they made me feel they were not being honest. The sales guy was not able to give me a straight answer about the price difference between the base model and the plus model with no options - when I called him on it, I was led to an office with a sales manager or finance guy who proceeded to try and insult me in a crowded dealership. I walked out and called Hagerstown Kia. They had the cars on the lot, the sales guy was knowledgeable, and they were able to negotiate a reasonable price. I would deal with them again if the opportunity were there. More

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