Mike Treas | Page 2

I've purchased my last three Explorers from Koons Ford. I keep coming back because they have the inventory I'm looking for, a reasonable price and great service. Mike Treas has been my Service Rep for long I keep coming back because they have the inventory I'm looking for, a reasonable price and great service. Mike Treas has been my Service Rep for longer than I can remember and his communications have always been clear and timely. He's always willing to answer any questions and when he provides an estimate for how long service will take he's never wrong!! More

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Great service from test drive, ordering, and delivery . .. outstanding customer service by the finance office to work through unbinding! .. outstanding customer service by the finance office to work through unbinding! More

by mriddle66 Verified Customer Verified Customer

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They did a good job. i had no issues with the service provided to me. i had no issues with the service provided to me. More

by JOSEPHMMOSIER Verified Customer Verified Customer

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Very disappointing. .... dropped my 2019 F-150 off for a transmission computer tuneup as a result of hard up and down shifting in the lower gears 4 and below and the hig .... dropped my 2019 F-150 off for a transmission computer tuneup as a result of hard up and down shifting in the lower gears 4 and below and the higher gears 7,8 and 9. The transmission was doing exactly what the Ford Technical alert described. I had previously had the transmission computer tuneup at 60K miles that corrected the rough shifting. I was informed the transmission could not be corrected with a computer tuneup (approx. 141,000 miles) $399.00 and that I was going to need a Transmission rebuild or replacement to the tune of $6-$8,000. I chose to get a second opinion. My 2019 F150 is running and shifting very well again with a transmission flush and fluid replacement for the price of $250. You may want to save some advertising money/mailing/email by taking me off your list. I really don't trust your Service personnel or Transmission mechanic. DonH More

by DONALD.HEINLEIN.CTR Verified Customer Verified Customer

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service manger excellent communication and in and out same day good attitude polite and courteous same day good attitude polite and courteous More

by DANNYNUCCI1 Verified Customer Verified Customer

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Fast and very reliable customer service. The service reps are courteous and friendly. I trust the service they render. The service reps are courteous and friendly. I trust the service they render. More

by MINRAWILLIAMS Verified Customer Verified Customer

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Good communications is very important when dealing with automobile repair and service. Koons service personnel did a great job. automobile repair and service. Koons service personnel did a great job. More

by Windjammer Verified Customer Verified Customer

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Always receive first-rate service at Koons. Very accomodating during recent heavy snow and ice. Very accomodating during recent heavy snow and ice. More

by MICHAEL.HARRISON Verified Customer Verified Customer

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The entire process was so smooth and the work was completed on time and exactly as promised. We are very happy. completed on time and exactly as promised. We are very happy. More

by NEMARICH2 Verified Customer Verified Customer

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Great service. Mike Treas always takes excellent care of our service, very professional and friendly. Outstanding customer service! Mike Treas always takes excellent care of our service, very professional and friendly. Outstanding customer service! More

by RODILTS Verified Customer Verified Customer

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