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Mike Treas
682 Reviews
682 Reviews
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682 Reviews of Mike Treas
Verified Customer
February 18, 2026
Always prompt service and quality repairs I can count on. No unnecessary up-selling either. Nice lounge and free hot drinks as well. No unnecessary up-selling either. Nice lounge and free hot drinks as well. More
by larry.v
Other Employees Tagged: Earl Mosby
February 15, 2026
Work was performed as explained and completed within the time frame. Thanks for giving the car a bath! time frame. Thanks for giving the car a bath! More
by swsider
Other Employees Tagged: Earl Mosby
February 09, 2026
Koons Ford has always provided great service. Mike Treas helped me understand the issue and repairs needed. Timely was essential and quality work made my Grand Marquis run like a top. Thanks, M Mike Treas helped me understand the issue and repairs needed. Timely was essential and quality work made my Grand Marquis run like a top. Thanks, Mike Chester More
by CHETTGENBOT4
February 06, 2026
Mike Treas in the service department at Koons Ford of Annapolis always provides excellent service. He takes pride in providing the best experience for customers and is an asset to the Koons team. Annapolis always provides excellent service. He takes pride in providing the best experience for customers and is an asset to the Koons team. More
by chager7511@aol.com
February 05, 2026
Took my truck in for an oil change, tire rotation, and to fix the fan on the heat that only blew air when on "high". The oil change and tire rotation were done (in addition to a gasket on the oil pan needi fix the fan on the heat that only blew air when on "high". The oil change and tire rotation were done (in addition to a gasket on the oil pan needing replaced, which was fine)...BUT they also told us that there was a problem with the emergency brake that needed to be fixed too. All in it was more than $2500. The fan "fix" worked on the way home from the dealership but then didn't work the next day. When we called the next day to let them know, we were told that it would cost extra to have that fixed. When we reminded them the fan was one of the initial reasons we brought in to be fixed, we were told that they didn't replace the right part to permanently fix the issue. $2500+ later and the main issue wasn't fixed and we were told simply that we should just be happy with what they did and that they gave us a discount on the parts they did replace. After more than 10 years as car purchasers and service department customers, even for vehicles not purchased there, we will never, ever return to Koons for service or to purchase anything, nor will we be referring anyone to you for sales or service. If this is how your so called VIP customers are treated, I can't imagine how poorly you treat new customers. More
by TAMIRBENNETTE
February 04, 2026
Thank You for an Excellent Service Experience Koons Ford of Annapolis Team, I would like to extend my sincere appreciation for the outstanding service I recently received at your dealership. The entire Ford of Annapolis Team, I would like to extend my sincere appreciation for the outstanding service I recently received at your dealership. The entire experience was professional, efficient, and clearly centered on customer satisfaction from beginning to end. Please share my special thanks with your Service Manager, Mr. Earl Moselby, whose leadership and professionalism were evident throughout the process. His attention to detail, clear communication, and commitment to high-quality service truly made a positive impression. I was pleased to leave a five-star rating and will confidently recommend Koons Ford of Annapolis to others based on this excellent experience. Thank you again for your dedication to providing exceptional service and for maintaining such a high standard of care for your customers. Sincerely, Dr. KM Graves More
by KGR9021056
Other Employees Tagged: Earl Mosby , The service associate that introduced me to Mr. Moseley.
