Mike Treas | Page 49

Mike Treas has always provided a great experience when I bring my Ford F150 in for service. I have always been very confident in his advice. Mike is very pleasant to work with. bring my Ford F150 in for service. I have always been very confident in his advice. Mike is very pleasant to work with. More

by JWHACKETT Verified Customer Verified Customer

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I had an issue and had my car towed into Koons and Mike took great care of me. He had me back on the road in 1-1/2 days. took great care of me. He had me back on the road in 1-1/2 days. More

by PMCPHAIL Verified Customer Verified Customer

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Good service. Work done in a timely manner. Kept informed of current and future service needs Work done in a timely manner. Kept informed of current and future service needs More

by TAITALIANO Verified Customer Verified Customer

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The recent work performed on my 2014 F150 was excellent. My reason for bringing the truck in was addressed and after driving the vehicle I found that the problem had been repaired and I was very pleased My reason for bringing the truck in was addressed and after driving the vehicle I found that the problem had been repaired and I was very pleased More

by RChesler Verified Customer Verified Customer

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Koons Ford has been servicing my vehicle since 2013. Good service. 15 word requirement is too much. Good service. 15 word requirement is too much. More

by CSC36 Verified Customer Verified Customer

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Outstanding from beginning to end, the staff were helpful and knowledgeable I came a few days early to do to schedule mixup and they still accommodated my appointment. The wait area was well kept and I was a and knowledgeable I came a few days early to do to schedule mixup and they still accommodated my appointment. The wait area was well kept and I was able to get work done in there, the staff in the wait area were very helpful and generous. More

by Willie.rush Verified Customer Verified Customer

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Koon's Ford Annapolis dealership service department is excellent. I totally recommend them and the service plans. excellent. I totally recommend them and the service plans. More

by FNP_SHEPPARD Verified Customer Verified Customer

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Very professional and informative about the service to be performed. Vehicle was completed on tine performed. Vehicle was completed on tine More

by M_LEDO_2000 Verified Customer Verified Customer

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While the recall repair was, I'm assuming, successfully made (I hadn't been having problems and haven't since), I can't help but wonder if something happened that left my car battery drained to 7% charge b made (I hadn't been having problems and haven't since), I can't help but wonder if something happened that left my car battery drained to 7% charge by the time I went to drive it off the lot. To their credit, they did jump it and told me the cost of a battery (no labor), however, no one offered to replace it while I was there. I realize it's more involved than older cars, but there was nowhere else that could replace it before I got home because of the intricacy and/or their workload. So ... I'm a little disappointed. I'd have waited or at least appreciated an "We just don't have the time right now" over "Yeah, you'll make it home and you can probably get the battery cheaper elsewhere." It was just a very frustrating day, but instead true help, I got vague information and "we didn't do it" (the lights were off, the radio was off" etc. Will I give them another shot. Yes. More

by sammiam72 Verified Customer Verified Customer

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Mike always takes care of me. He goes the extra mile. I have been going here for years now. The last time I took my Ford to someone else, they screwed It up & had to have this dea He goes the extra mile. I have been going here for years now. The last time I took my Ford to someone else, they screwed It up & had to have this dealer fix It which cost me. So I trust Koons Ford of Annapolis & Mike to take care of me. More

by nneidig104 Verified Customer Verified Customer

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