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Mike Treas
696 Reviews
696 Reviews
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696 Reviews of Mike Treas
March 04, 2023
I had a recall with a part that had to be replaced. I was given an appt. several months out. I called 2 weeks prior and I was moved up a week which was great. I got there on time, everyone was extre I was given an appt. several months out. I called 2 weeks prior and I was moved up a week which was great. I got there on time, everyone was extremely pleasant and helpful. The work was completed in the time I was quoted. I wasn't harassed about any other work that needed to be done (I take good care of my car) . I was very pleased with the service. Thank You. More
by SUPERMAN.703
Verified Customer
March 02, 2023
Usually very excellent service (over 5 times) but the last time I had to immediately return to shop after a mile or so out when my truck started "bucking" the whole time. I called service to have someone last time I had to immediately return to shop after a mile or so out when my truck started "bucking" the whole time. I called service to have someone come out to my location to evaluate my issue but nobody at the service dept. answered my phone calls. I made it back slowly (truck bucking the whole time) to the shop, and the issue was found and repaired in less than 10 minutes after arriving It was discovered that the air intake hose was mistakenly left unconnected to the carburetor. More
by MDDEW1951
March 02, 2023
I have been dealing with the Annapolis Koons Ford for years and will continue. I will always recommend this store to include Mike Treas and the service dept. Thank you years and will continue. I will always recommend this store to include Mike Treas and the service dept. Thank you More
by DEBTOLSON
February 25, 2023
Always helpful and do a good job. Appreciate the fact that they let me keep my truck there for a week when I became sick and could not pick it up. Thank you! Appreciate the fact that they let me keep my truck there for a week when I became sick and could not pick it up. Thank you! More
by DEBBIE36
February 21, 2023
As always, received great customer service while the truck was in for a service call on a recall. Mike Treas is my consistent go to Service Writer, very accommodating and easy to work with. Whether it's truck was in for a service call on a recall. Mike Treas is my consistent go to Service Writer, very accommodating and easy to work with. Whether it's an Oil change through the Quick Lane or a scheduled service appointment, the professionalism and work quality is why I drive over an hour when I pass right by several other Ford Dealerships to have my truck serviced with Koons Ford of Annapolis. More
by DONOHUECO
February 21, 2023
Disappointed in this visit . . over previous visits (which were very satisfying). Numerous problems with system controls from the Steering wheel. (Cruise Control inop / Blue Tooth . over previous visits (which were very satisfying). Numerous problems with system controls from the Steering wheel. (Cruise Control inop / Blue Tooth sync inop / Voice Command inop); $1200 for diagnostics and computer part. Will be additional $450 to install and fix just the sync problem. Bigger concern is that I had to call twice to find out the part was already received, and the earliest install date was 2 weeks out. Koons can do better. More
by raud1
February 19, 2023
Koons Ford has been my dealer since 1987 for all service needs, body shop work and products such as wiper blades. This most recent experience was m on of the best. I appreciate the service offer for pick up needs, body shop work and products such as wiper blades. This most recent experience was m on of the best. I appreciate the service offer for pick up and return. Great option. More
by sheridancmc
Other Employees Tagged: Paula
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