Mike Trotta
Mike Trotta at Novak Motors NY

Mike Trotta | Page 14

General Sales Manager

Novak Motors NY

215 Daniel St
Farmingdale, NY 11735

Contact Me
4.7
188 Reviews

Dealership Experience

8 yrs, 1 mo

Industry Experience

33 yrs

Languages Spoken

English English

4.7

188 Reviews

Write a Review

188 Reviews of Mike Trotta

October 08, 2020

Dealership Rating
Employee Rating

Novak is the real deal, no pressure, no fast talking sales people, no haggle pricing with no hidden fees and a lifetime power train warranty, you can’t ask for a better deal. Annalea our salesperson wa More

by James H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Annalea Ferrari

Oct 09, 2020

Novak Motors NY responded

Wow, thank you for such an amazing review. We truly appreciate your taking the time to post about your experience. It was a pleasure working with you - welcome to the family!

October 07, 2020

Dealership Rating
Employee Rating

Wrote review ....prior. Will reiterate. Effortless sale on I'm end( they did all the work). Very friendly, Not pushy. Honored the trade in value that another Chevy Dealership had appraised it for. I have a More

by Cynthia Krug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Annalea Ferrari

Oct 07, 2020

Novak Motors NY responded

We are so pleased that we were able to provide an enjoyable car buying experience for you. We truly strive for that. Thank you for your kind words. They mean a great deal to us.

September 25, 2020

Dealership Rating
Employee Rating

From the moment i walked into Novak i was impressed. The facility is so clean you can eat off the floor!!! While walking around the showroom we were looking at a bunch of different models. Everyone was so h More

by MWPrett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Misino , Frank

Sep 26, 2020

Novak Motors NY responded

Wow, thank you. We truly appreciate your kind words. We strive to provide a car buying experience like no other. Enjoy your new Ram 1500!

August 31, 2020

Dealership Rating
Employee Rating

Scott could not have been nicer or more efficient kept us informed and updated every step of the way 5++ car was exactly as advertised More

by gongorap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Misino

Sep 02, 2020

Novak Motors NY responded

So happy to learn you enjoyed working with Scott and the Novak team. Thank you and enjoy your new Mazda!

August 21, 2020

Dealership Rating
Employee Rating

I had a great experience at Novak. They were informative and offered advice. The vehicles were all beautifully displayed, class act! I’ll buy there again More

by Gretchen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gregory Hampton , Annalea Ferrari

Aug 21, 2020

Novak Motors NY responded

Thank you Gretchen. So glad to hear you "had a great experience at Novak". Enjoy your new vehicle!

August 13, 2020

Dealership Rating
Employee Rating

GREAT DEALERSHIP, WITH FANTASTIC EMPLOYEES GREAT PLACE TO LOOK FOR A SUV, CAR, OR TRUCK, I HAVE BOUGHT TWO JEEP GRAND CHEROKEES FROM NOVAK, BEST THING EVER, CANNOT BEAT THE LIFETIME WARRANTY, More

by longbeachsalvatore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Misino , Annalea Ferrari

Aug 13, 2020

Novak Motors NY responded

Thank you for your kind words and for your loyalty to Novak. We truly appreciate you as a valued customer. Enjoy the rest of the summer in your new Jeep Grand Cherokee!

August 08, 2020

Dealership Rating
Employee Rating

To quote them “We make car buying simple, straightforward and enjoyable” and that is the absolute truth. This dealership went above and beyond to make me a satisfied customer. Gabe, Frank and Mike it was an More

by johnsonwcjw
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Hernandez , Frank Cannizzaro

Aug 08, 2020

Novak Motors NY responded

Wow, thank you. We are humbled by your words. It gives us great pleasure that you thoroughly enjoyed your car buying experience working with the Novak Team! Enjoy your new vehicle.

July 30, 2020

Dealership Rating
Employee Rating

2017 Jeep Grand Cherokee Laredo I couldn’t have asked for a better experience from Novak Motors and their staff. A+. I came into Novak looking for a car that I mistakenly saw on thei More

by amannone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Annalea Ferrari, Frank

Jul 30, 2020

Novak Motors NY responded

Wow, thank you! It was our pleasure to work with you and get that "surprise" vehicle for your son. Hope he's enjoying his summer driving in his new Jeep Grand Cherokee!

July 22, 2020

Dealership Rating
Employee Rating

They screwed me out of fixing dings on my truck. Nobody was man enough to even call me back on what work they owed me!! I even bought the extended warranty. Big mistake. More

by Rchros01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Scott Misino, Gregory Hampton, Gabriel Hernandez , Jackie Faha, Annalea Ferrari

Jul 23, 2020

Novak Motors NY responded

Mr. Chrostek, I am sorry to learn you are not satisfied with the cosmetic condition of your Jeep Grand Cherokee. Please keep in mind that this is a pre-owned vehicle which has been driven for up to 3 years. Upon receipt of your calls, my sales rep Scott did reach out to you via email and phone, left several messages, and did not hear back from you. Please reach out to me directly to discuss your concerns. I await your phone call. Thank you Mike Trotta General Sales Manager (877) 483-5557

Jul 29, 2020

Novak Motors NY responded

Mr. Chrostek, Customer service is extremely important to us. As stated previously, members of my staff have reached out to you to no avail as did I on 7/23. We would very much like to come to a resolution and I look forward to hearing back from you. Mike Trotta General Sales Manager (877) 483-5557

Jul 23, 2020

Rchros01 responded

Before purchasing the vehicle it was made clear that this would be fixed. I have a receipt for work that was due. I only got a call when I left this review. Before that I left multiple messages and emails where nobody reached out to me. I’m now going to take care of it myself so don't call me. If it was as is as stated, that should have been made clear to me during the purchase.

July 18, 2020

Dealership Rating
Employee Rating

Shout out to one of the best experience in buy a vehicle Shout out to one of the best experience in buy a vehicle from start to finish. Honestly don’t think I will shop for another vehicle anywhere else. M More

by meanleen17
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Misino

Jul 19, 2020

Novak Motors NY responded

Thank you. We are humbled to learn you had the "best experience" buying a vehicle at Novak Motors. Enjoy your new vehicle!

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