Mike Urbania | Page 82

I have purchased and leased numerous vehicles from Mike Urbania at Klaben Ford of Warren and I have NEVER been disappointed! I've been a loyal customer since 1999! It's ALWAYS a pleasant experience and the Urbania at Klaben Ford of Warren and I have NEVER been disappointed! I've been a loyal customer since 1999! It's ALWAYS a pleasant experience and the staff is so friendly! Mike ALWAYS has a smile and a handshake ready for you when you walk through the door. Whenever I call or stop by the dealership, I am referred to as a friend not just a customer. Mike is always thorough in his work right down to every last detail. I can't say enough good things about this dealership and staff. I will ALWAYS do business with Klaben Ford and Mike Urbania! More

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I contacted Mike about the purchase of a Ford F150. He did not have what I wanted on the lot so he got right to work and found a truck that more than fit my needs. I think he went out of his way to help m did not have what I wanted on the lot so he got right to work and found a truck that more than fit my needs. I think he went out of his way to help me get what I need. This is the 3rd truck I have purchased from Mike. if I buy another vehicle it will be from him. More

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Working with Klaben Ford and Mike Urbania was a good experience in buying a vehicle. Mike was great to work between the good customer service and working with me on getting me the F-150 I wanted. Klaben experience in buying a vehicle. Mike was great to work between the good customer service and working with me on getting me the F-150 I wanted. Klaben beat out other local Ford dealerships with the deal and the customer service was more helping and friendly. I know where I will be headed when I need my next vehicle! More

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I called mike as a referral from a friend. He was always very quick to get back to me and answered all my questions. He was very prompt to get my vehicle delivered to the dealership! very quick to get back to me and answered all my questions. He was very prompt to get my vehicle delivered to the dealership! More

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Before I went to Klaben Ford I would have NEVER considered a Ford because I enjoyed driving foreign vehicles. After Mike showed me the Ford Focus I found that everything I was looking for I could r considered a Ford because I enjoyed driving foreign vehicles. After Mike showed me the Ford Focus I found that everything I was looking for I could receive in a Ford. I thought I would have a hard time getting approve because previous dealerships had turned me down, due to me not reestablishing after my bankruptcy. Mike made me feel special and when it was time to pick out the vehicle I liked, offered me several colors with different options on the car. I am happy with my Ford Focus, and very happy that a co-worker recommended Klaben Ford. My only regret is that I didn't decide to go there earlier. Thanks Klaben Ford, for treating me as a person with a need to drive something better, and not a better who had fallen on hard times and made some mistakes. More

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I have been a loyal customer of Klaben and Mike Urbania for 20 plus years because they are loyal to me. They are the best dealership and Mike is the best salesperson I have ever worked with anywhere. Mike for 20 plus years because they are loyal to me. They are the best dealership and Mike is the best salesperson I have ever worked with anywhere. Mike makes the entire experience enjoyable. Every department has the utmost respect and integrity. This particular purchase required me to look at the vehicle at their Kent location and I found the same quality of customer service there also. Great family dealership and exceptional salesperson in Mike. Thanks again! More

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Mike Urbania was AWESOME!!!! He worked with me to get my payment and best price on my trade. My experience at Klaben was like no other dealership I purchased a car from. Everyone was super friendly and very payment and best price on my trade. My experience at Klaben was like no other dealership I purchased a car from. Everyone was super friendly and very helpful. Mike showed me every little detail about my escape. When I left the dealership I totally understood every feature of the car. Thank you Mike for such a wonderful and stress free experience. I will tell everyone to go to Klaben and ask for Mike!!! More

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Mike has been nothing but helpful and patient when I have looked for a vehicle. We bought my wife's Escape from him and the Edge that I just purchased. He also has sold vehicles to my father. Mike is an exce looked for a vehicle. We bought my wife's Escape from him and the Edge that I just purchased. He also has sold vehicles to my father. Mike is an excellent salesman that seems to be fair with treatment and prices. I have never felt like I was hustled when I purchased a vehicle from him. More

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My boss has dealt with Mike Urbania many times in the past. I dealt mostly with Stacey Dennis. She was amazing! very personable, not pushy. If there was a question she couldn't answer, she went to get it past. I dealt mostly with Stacey Dennis. She was amazing! very personable, not pushy. If there was a question she couldn't answer, she went to get it from the owner. She worked very well with me to get the program that I wanted. She was an absolute joy to work with. Wonderful experience. I have already recommended her to 3 other people! LOVE my Lincoln MKX!! Thank you SO much!!! ~Jen Bramlett More

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I have gotten all of my Ford vehicles from Klaben Ford Lincoln of Warren. The ownership along with the staff are always friendly, respectful and customer oriented. Mr. Urbania has been my sales person e Lincoln of Warren. The ownership along with the staff are always friendly, respectful and customer oriented. Mr. Urbania has been my sales person every time I have made my purchases. Mr. Urbania is always mindful of my needs and exceeds expectation consistently. I consider Mike a friend who always looks out for my best interest no matter what it takes. Klaben is blessed to have Mike on staff. He is a shining star and makes the process easy, comfortable and very satisfying. My overall opinion is Klaben Ford Lincoln of Warren takes excellent care of their clients by making sure all needs are met and that we are satisfied. You could not get better service anywhere else, because customer care is their priority! Thank you Mike Klaben and Mike Urbania for everything it is much appreciated, I LOVE MY FUSION!!!!! More

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