Mike Williams
Mike Williams at Volkswagen of Naples
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Mike Williams | Page 2

Service Manager

Volkswagen of Naples

601 Airport Road S
Naples, FL 34104

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4.5
35 Reviews
4.5

35 Reviews

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35 Reviews of Mike Williams

September 02, 2023

Dealership Rating
Employee Rating

We had the opportunity to work with Nick, again on the purchase of a new vehicle for my wife, and the experience exceeded our expectations again. Nick is so nice and easy to work with, and everything wen More

by KaylowTrf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 05, 2023

Volkswagen of Naples responded

Thank you for your purchase and for your review! Nik is amazing. He is very customer focused and knows how to deliver both the car and the experience for his customers. Enjoy your new wheels!

September 02, 2023

Dealership Rating
Employee Rating

I hate this dealership. Waited 3 hours with an appointment for an o2 sensor replacement and had to argue about my extended warranty every time I come in More

by MFOWSKI
Service Price Transparency
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Service Time
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Recommend Dealer
No

September 01, 2023

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Very helpful service, there was no confusion during my visit to the dealership and everything was taken care of efficiently and effectively More

by EMERSONVU7
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ken Moran, Alyssa Franks , Cal Jarbo

September 01, 2023

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great purchase experience-everyone I came in contact with was professional, knowledgeable, and went out of their way to be helpful and educate me on the new atlas. More

by jeffbirr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 05, 2023

Volkswagen of Naples responded

Thank you Jeff for your purchase and for your feedback. We have a great team and we are happy that you had the opportunity to work with them on your new Atlas. It is a great vehicle and we hope you have many miles of enjoyment ahead!

August 31, 2023

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Working with Mr Reuben was a pleasure . He is very knowledgeable, professional and punctual. He went above and beyond to make sure I left the dealership happy . I strongly recommend him to More

by caiusdobrescu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 01, 2023

Volkswagen of Naples responded

Thank you for your purchase and for your review! Ruben is a pleasure to work with. He is very knowledgeable and very willing to share his knowledge with his customers. Enjoy your new VW!

July 06, 2023

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Employee Rating

Always with respect and honesty. Ruben is a true professional that looks after the customer needs and desires. He is very helpful with any concerns you may have. I recommend Ruben fo More

by mpimls
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 07, 2023

Volkswagen of Naples responded

Thank you for your purchase and for your feedback. Ruben is awesome and yes a true professional. He has a lot of knowledge and likes to share that knowledge with his customers. Enjoy your new VW!

May 24, 2023

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Can’t believe what they got done for me today! Thank you all so much. More

by ckashay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Massoll, Michael Schutt, Micky Joy, Skip Roth, Alex Gonzalez, Patti Lowe , Keelyn Lockhart, Victor Lopez, Justin Marchant

May 25, 2023

Volkswagen of Naples responded

Thank you for your review and for your purchase! We try our hardest to earn your business every time you visit our dealership. Enjoy your new VW!

May 20, 2023

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Employee Rating

Always professional and courteous usually find a car that I’m looking for large selectiom More

by Johnjerome7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keelyn Lockhart

May 22, 2023

Volkswagen of Naples responded

Thank you for your feedback and for your purchase! Keelyn is very professional and will go out of his way for his customers. He knows how to deliver both the car and the experience. Enjoy your new wheels!

May 01, 2023

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Employee Rating

To whom it may concern We bought a 2014 Volkswagen end it had a recall on the water pump since we bought the car and had a service or you dealership for everything. I submitted my paperwork and they denie More

by sambrecas
Recommend Dealer
Yes

Other Employees Tagged: Brian Massoll, Michael Schutt, Micky Joy, Skip Roth, Alex Gonzalez , Victor Lopez, Justin Marchant

May 01, 2023

Volkswagen of Naples responded

Mr. Benarroch, thanks for your time today. We understand you are having issues filing for the class action reimbursement. As discussed, please send us those documents and we will see how we can help.

April 28, 2023

Dealership Rating
Employee Rating

Never again have my car service here parts missing I don’t even think they changed the oil very unsatisfied More

by naplesbeachgirl99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alyssa Franks

Apr 28, 2023

Volkswagen of Naples responded

I am very sorry to read your review and definitely want to look more into what happened. Please email me your name and any information you can on what happened. My email is ryonkers@audinaples.com.

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