Mike Worthington | Page 3

Phone system Typically you can't blame a service on technical difficulties, but they didnt even ask any probing questions to fin out what i needed. I just was call Typically you can't blame a service on technical difficulties, but they didnt even ask any probing questions to fin out what i needed. I just was calling to confirm if i had an appointment. Firsr thing, the recording that was playing while you wait for someone to answer was unrecognizable. When someone finally answered i told them i just wanted to confirm an appointment for service. He "transferred me to service". I never made it to that department because the phone system kept rerouting me to god knows where. Finally someone answered from somewhere. I told her that there is something wr ok wrong with the phone system and that ive been on the phone for over 3 minutes. I told her i think i need to be transferred to service(saying i think of course means you're not certain) she didn't asked me any additional questions to help me or show she cared. She transferred me to a voicemail.. I lost it at that point, and just hung up. I can probably get better customer service from a small auto shop. I will be taking my business elsewhere. More

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Great Experience I have given this rating because of the professional, friendly, fair and no "high pressure" sales at this dealer. We mainly worked with Mike Worthing I have given this rating because of the professional, friendly, fair and no "high pressure" sales at this dealer. We mainly worked with Mike Worthington who made our experience a great one! Terry Johnson was also very helpful in supplying us with the information/communication about our particular vehicle. Jeremy, the used car sales manager was great to work with too. They all were professional, friendly, and great to work with making this a great experience. We would highly recommend this dealer, very customer focused! More

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Thank you for you help and service. Timing was perfect, we were looking for a car for the kids. A quick web search and a test drive we found it in record tim for you help and service. Timing was perfect, we were looking for a car for the kids. A quick web search and a test drive we found it in record time. Mike Worthington, thank you for the attention, the whole process was quick and easy. Everyone at Germain-Mazda was welcoming and helpful. Thanks again. More

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Informative, helpful & friendly experience with Mike! Mike was very helpful from the beginning in helping decide what car worked best with my lifestyle. I ultimately decided on the CX-3 and couldn't be ha Mike was very helpful from the beginning in helping decide what car worked best with my lifestyle. I ultimately decided on the CX-3 and couldn't be happier! Mike took the time out to show all the great bells & whistles associated with the car and made my financing & sales experience go smoothly. I would highly recommend Mike and Germain Mazda for anyone's car buying needs, thank you! More

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Easy, painless process Our salesman, Mike, made the lease purchase of our new CX-5 very easy, quick and painless. Damon made the finance process quick, easy and understanda Our salesman, Mike, made the lease purchase of our new CX-5 very easy, quick and painless. Damon made the finance process quick, easy and understandable as we wanted to get home in time to see the OSU vs. TTUN game. Thanks Germain Mazda! More

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Great experience! Worked with Mike and had a great experience! Have dealt with several other salesmen at other dealerships, and the experience was incomparable. Mike kn Worked with Mike and had a great experience! Have dealt with several other salesmen at other dealerships, and the experience was incomparable. Mike knew his stuff and was so nice and went above and beyond to help us. Would definitely recommend! More

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Excellent Experience I had stopped by the dealership several months ago when I found out I'd be relocating to the area. The sales staff was so pleasant that when the time I had stopped by the dealership several months ago when I found out I'd be relocating to the area. The sales staff was so pleasant that when the time came, we went right to Germain Mazda. Mike was incredibly informative, accommodating, and kind. We never felt pressured or rushed. I am so satisfied with the car I leased and with the overall experience. Every member of the team with whom I interacted was friendly, but Mike went above and beyond to take care of us. More

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Great experience! No pressure, friendly and helpful! My husband and I just purchased our second Mazda from Germain Mazda and dealt with Mike Worthington. Mike was by far the best car sales person I have My husband and I just purchased our second Mazda from Germain Mazda and dealt with Mike Worthington. Mike was by far the best car sales person I have ever dealt with! He was friendly, professional, answered all of our questions and made the whole experience fun and easy. See Mike for a no pressure, fun car buying experience! More

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Very Pleasant, No Pressure Experience! I had an appt., last Friday, to meet with Mike Worthington and test drive a pre-owned vehicle I had learned about online. My experience, both at the I had an appt., last Friday, to meet with Mike Worthington and test drive a pre-owned vehicle I had learned about online. My experience, both at the deanship and while working and test driving with Mike, could not have been better. Mike was extremely professional, courteous and was able to answer all my questions. Although, I did not purchase the vehicle, I never felt any pressure, which I really appreciated. Mike is a great communicator, follows through with what he promises and does a great job with building relationships with his customers which, in my opinion, is of utmost importance. I also had many questions for the service manager with whom I was able to speak and was very impressed with his expertise and professionalism, as well. Based on my experience, I would not hesitate in recommending this dealership to others! D.M. More

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My 2016 Red Mazda 3! My 2016 Mazda3 was rear-ended and subsequently, totaled as a result. I was really upset to no longer have my little red Mazda! Mike Worthington was My 2016 Mazda3 was rear-ended and subsequently, totaled as a result. I was really upset to no longer have my little red Mazda! Mike Worthington was the salesman on the first Mazda and so I called him to locate another Red Grand Touring Mazda 3. He had one on the lot, reserved it for me, as well as guided me through the online application and everything else I needed to do. IT WAS PAINLESS! All I had to do was sign the papers at the dealer and take the new car home!! See Mike for your new car!! More

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