Mike Worthington | Page 4

Awesome First time I've been to a dealership and didn't feel like I was surrounded by sharks. Mike was very honest and helpful. He truly goes above and beyond First time I've been to a dealership and didn't feel like I was surrounded by sharks. Mike was very honest and helpful. He truly goes above and beyond for his clients. Thank you! More

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Worst experience ever!!!! I was very disappointed with my experience here. I will never return nor will I ever recommend this dealership. BEWARE of the tricks & cons by the sal I was very disappointed with my experience here. I will never return nor will I ever recommend this dealership. BEWARE of the tricks & cons by the salesmen!!!! More

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Trouble at first, but all was figured out I went into Germain Mazda one Saturday with no intention of buying a car. And I really mean it when I say "no intention". I didn't bring any kind of p I went into Germain Mazda one Saturday with no intention of buying a car. And I really mean it when I say "no intention". I didn't bring any kind of payment, and was planning on stopping at a few more dealerships before I was going to buy. Well, I did end up buying a car, granted it was the car I had been looking at buying. Mike Worthington was my salesman, and he was very knowledgeable about the CX-3. He led me to the exact one that I wanted, and we took it for a test drive. Everything was great; he knew the ins and outs of the car. So we get back and we are talking numbers, and the next thing I know, I'm signing to buy this CX-3, which is fine, because, like I said, it is the car that I had been looking at, and at this point Mike had talked me into buying it. No biggie. Then, I get to the financial area of thee dealership, and that's when it started going downhill. I was told to choose an extended warranty plan, and didn't have the option to NOT choose a plan (which I know ultimately it is my responsibility to know what all I am signing, but at this point I had been there for 3 1/2 hours, so I was just ready to get everything done and go). I picked one of the cheaper ones, but still, my car payment was going to be $100 than what I had wanted my car payment to be! So I get home and am reading over everything, and I realize I am not happy with what just happened. So Monday morning I went back and dealt with Sonny Sosniak. He truly is the reason my review is a good one rather than a bad one. He went into my deal and fixed everything that was wrong with it. Now I know I am responsible to understand what I am buying and under what circumstances, but Sonny treated me with respect and helped me come to an agreement that I was ultimately happy with. He never once pressured me to stay with them or refused to cater to my needs. Sonny and Mike really care about the customer, I feel, and was treated fairly by them for being a young woman. The finance employee I dealt with was very nice, but he could've explained things a little more clearer. Other than the financial mishap, I have really no bad things to say about Germain. I will be a longtime customer thanks to their professionalism and down-to-earthness. More

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Professionals at a dealership Mike Worthington at Germain Mazda far exceeded my expectations. This was my most enjoyable and professional car buying experience ever! Sales staff, Mike Worthington at Germain Mazda far exceeded my expectations. This was my most enjoyable and professional car buying experience ever! Sales staff, sales manager, finance manager and spares department were professionals before being salesmen. I have never purchased a car from, or done business with a dealership like this. I didn't even feel like I was at a car dealership, it felt more like a high end restaurant or hotel where they genuinely cared about putting my priorities first. No pressure. I will recommend Germain Mazda and hope that they keep doing what they are doing! More

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Excellent Experience Buying Mazda 6 I visited Germain Mazda to take a closer look at the '16 Mazda 6. Mike Worthington was a great help from start to finish. I learned everything I neede I visited Germain Mazda to take a closer look at the '16 Mazda 6. Mike Worthington was a great help from start to finish. I learned everything I needed to know in regard to the vehicle itself, and was able to take a test drive and get a feel for the car. I never felt pressured into anything - pure professionalism from start to finish. They truly want to make it a great experience and make sure that you're being taken care of. I'm very happy with my decision with the Mazda 6, and even happier that I have the team at Germain Mazda going forward. More

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Great car buying experience! Mike was very helpful and friendly when I went to Germain Mazda to buy a car. The whole experience went very smoothly and I love my new car! Mike was very helpful and friendly when I went to Germain Mazda to buy a car. The whole experience went very smoothly and I love my new car! More

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Great Buying Experience This was the first car I've ever bought and Mike Worthington made it as painless as possible. He understood that I wanted to finance elsewhere and eve This was the first car I've ever bought and Mike Worthington made it as painless as possible. He understood that I wanted to finance elsewhere and even though he tried to sell me on financing through them (which I can't blame him as thats how they make money), he was never pushy about it. No one I dealt with was ever pushy and if I declined extra warranties and fees, it was never a hassle. I would highly recommend this Mazda dealer. More

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Great Experience I truely enjoyed my time at Germain Mazda and working with Mike Worthington. Mike was very personable and ultimately got me into the car I wanted for I truely enjoyed my time at Germain Mazda and working with Mike Worthington. Mike was very personable and ultimately got me into the car I wanted for the price I wanted to pay. The entire experience was seemless and you can tell that Germain goes to great lengths to put their customers first. More

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Restored my faith in the car buying process After an extremely unpleasant and four hour waste of time experience at another popular dealership in Columbus - you know the ones that are always "de After an extremely unpleasant and four hour waste of time experience at another popular dealership in Columbus - you know the ones that are always "dealin", I went to Germain with a great deal of intrepidation at another bad experience. I could not have been more surprised and extremely impressed at the professionalism and overall concern for me as a customer from the Germain team. From the initial greeting through the sales process and the financing process the team cohesively worked together and explained every step in a thorough and complete manner. I could not recommend this dealership highly enough. If you are in the market for a vehicle this is the team to use! More

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Friendly and honest! Our sales rep was Mike. He was very friendly and honest throughout the whole process. Every person we came in contact at the Germain Mazda dealership Our sales rep was Mike. He was very friendly and honest throughout the whole process. Every person we came in contact at the Germain Mazda dealership was very friendly as well. Very seamless and easy process! (And fun!) Thanks Mike and Germain! More

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