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Miles Suttle

Overview Reviews (19) Inventory (247)

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Miles Suttle

General Sales Manager / Pre Owned Sales Manager

Suttle Cadillac

12525 Jefferson Avenue
Newport News, VA 23602

4.8

19 Reviews

4.8

19 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (19) Inventory (247)

Dealership Experience

26 yrs, 11 mos

Industry Experience

31 yrs, 11 mos

Specialties & Trainings

BDC Manager

Sales Manger-New

Sales Manager-Certified Cadillac

General Manager Cadillac

Sales Manager-Used

General Manager Buick/GMC

View more specialties & trainings

19 Reviews of Miles Suttle

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October 17, 2026

Dealership Rating

Employee Rating

Our salesman, Nick was very good. We really liked him. He answered all our questions precisely. He has a high level of knowledge of cars. He deserves an 11 out of 10. We really liked him. He answered all our questions precisely. He has a high level of knowledge of cars. He deserves an 11 out of 10. More

by inhistimejs

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Miles Suttle

Oct 18, 2026 -

Suttle Cadillac responded

Knowing you found our sales associate knowledgeable and precise means a lot to our team. We’re glad your purchase of the Genesis GV70 met your expectations.

October 10, 2026

Dealership Rating

Employee Rating

Very efficient process, friendly People people, and large inventory. Happy I purchased my truck here. inventory. Happy I purchased my truck here. More

by sanseverino_anthony

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Miles Suttle

Oct 10, 2026 -

Suttle Cadillac responded

Thanks for the great review and five-star rating. We’re glad the process felt efficient, our team was friendly, and you found the GMC Sierra 1500 you wanted from our inventory.

October 08, 2026

Dealership Rating

Employee Rating

Sonny was awesome! Professional & kind. He answered all our questions and any concerns we had. Professional & kind. He answered all our questions and any concerns we had. More

by lexikayt

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sonny Hamby

Oct 08, 2026 -

Suttle Cadillac responded

Knowing that Sonny’s professionalism and kindness answered all your questions and concerns means a lot to us. Thank you for choosing our dealership for your Buick LaCrosse purchase.

October 07, 2026

Dealership Rating

Employee Rating

10/10 experience on every aspect. Tim Z is the best salesman I have ever dealt with. Tim Z is the best salesman I have ever dealt with. More

by cwade254

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lita Louaillier, Tim Zayakosky

Oct 07, 2026 -

Suttle Cadillac responded

Hearing that every aspect of your experience was a perfect 10 means a lot to our team. We’re thrilled Tim could provide exceptional support during your purchase of the used GMC Sierra 2500.

October 06, 2026

Dealership Rating

Employee Rating

The salesman Sonny were excellent. No, he's took care of me and made sure all the finance work was done correctly. No, he's took care of me and made sure all the finance work was done correctly. More

by earlyw13

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jon Meadows, Sonny Hamby

Oct 06, 2026 -

Suttle Cadillac responded

Your remarks about Sonny’s support during financing highlight our team’s attention to detail. Knowing the service on your Corvette met your expectations is rewarding. We appreciate your five-star rating.

October 05, 2026

Dealership Rating

Employee Rating

Great but I forgot to check interest rate but looking at payments should have been my wake up..but working on refinancing as we speak payments should have been my wake up..but working on refinancing as we speak More

by Silvawhitaker

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Miles Suttle

Oct 05, 2026 -

Suttle Cadillac responded

Thanks for sharing about your experience with Suttle Cadillac. We appreciate your business and hope to see you again soon!

September 29, 2026

Dealership Rating

Employee Rating

Perry always gets all three of our Buicks in and out quickly. He is very friendly to work with. Service is always top notch. quickly. He is very friendly to work with. Service is always top notch. More

by JSTHOLE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jon Meadows, Tony Ray , Perry Phillips

Sep 30, 2026 -

Suttle Cadillac responded

Knowing you find the service on your Buick Enclave consistently fast and friendly means a lot to our team. We’re glad our service department could deliver exceptional care each time.

September 19, 2026

Dealership Rating

Employee Rating

Low pressure, honest, transparent, attentive The salesman we had, Jason Harris, was honest, transparent, and attentive. The finance manager we worked with, Lita Lou, was straight-forward, trustworthy, and fr we had, Jason Harris, was honest, transparent, and attentive. The finance manager we worked with, Lita Lou, was straight-forward, trustworthy, and friendly. Very veteran friendly! We will return should we need to purchase another vehicle. More

by Dawn&Order

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Miles Suttle

Sep 19, 2026 -

Suttle Cadillac responded

Your new GMC Sierra 1500 is a great match, and our team enjoyed ensuring a straightforward purchase. Hearing that both our sales and finance desks felt honest and attentive means a lot to us. We’re honored to be veteran friendly and look forward to assisting you on your next visit.

September 19, 2026

Dealership Rating

Employee Rating

by Dawn&Order

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Miles Suttle

Sep 19, 2026 -

Suttle Cadillac responded

Knowing that our straightforward, honest approach made you feel comfortable means a lot to our team. We’re glad you’re enjoying your new Sierra 1500 and that our sales and finance teams could guide you with direct, clear support. Your recommendation and comments on our veteran-friendly environment are deeply appreciated.

September 03, 2026

Dealership Rating

Employee Rating

Shane Outland has gone out of his way and up and above what his job requires him to do to help me and answer any questions or anything I have dealt with while buying my 2500 GMC what his job requires him to do to help me and answer any questions or anything I have dealt with while buying my 2500 GMC More

by m.camp

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lita Louaillier, Shane Outland

Sep 03, 2026 -

Suttle Cadillac responded

Hearing that Shane went above and beyond to assist you means a lot to our team. We’re glad his dedicated help and thorough answers guided you through the purchase of your new Cadillac.

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