Miles Suttle
Miles Suttle at Suttle Cadillac

Miles Suttle

General Sales Manager / Pre Owned Sales Manager / Buyer

Suttle Cadillac

12525 Jefferson Avenue
Newport News, VA 23602

4.9
12 Reviews
4.9

12 Reviews

Write a Review

Dealership Experience

26 yrs, 9 mos

Industry Experience

31 yrs, 9 mos

Specialties & Trainings

BDC Manager

Sales Manger-New

View more specialties & trainings

12 Reviews of Miles Suttle

September 19, 2026

Dealership Rating
Employee Rating

Low pressure, honest, transparent, attentive The salesman we had, Jason Harris, was honest, transparent, and attentive. The finance manager we worked with, Lita Lou, was straight-forward, trustworthy, and fr More

by Dawn&Order
Recommend Dealer
Yes

Other Employees Tagged: Miles Suttle

Sep 19, 2026

Suttle Cadillac responded

Your new GMC Sierra 1500 is a great match, and our team enjoyed ensuring a straightforward purchase. Hearing that both our sales and finance desks felt honest and attentive means a lot to us. We’re honored to be veteran friendly and look forward to assisting you on your next visit.

September 19, 2026

Dealership Rating
Employee Rating

Low pressure, honest, transparent, attentive The salesman we had, Jason Harris, was honest, transparent, and attentive. The finance manager we worked with, Lita Lou, was straight-forward, trustworthy, and fr More

by Dawn&Order
Recommend Dealer
Yes

Other Employees Tagged: Miles Suttle

Sep 19, 2026

Suttle Cadillac responded

Knowing that our straightforward, honest approach made you feel comfortable means a lot to our team. We’re glad you’re enjoying your new Sierra 1500 and that our sales and finance teams could guide you with direct, clear support. Your recommendation and comments on our veteran-friendly environment are deeply appreciated.

September 03, 2026

Dealership Rating
Employee Rating

Shane Outland has gone out of his way and up and above what his job requires him to do to help me and answer any questions or anything I have dealt with while buying my 2500 GMC More

by m.camp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lita Louaillier, Shane Outland

Sep 03, 2026

Suttle Cadillac responded

Hearing that Shane went above and beyond to assist you means a lot to our team. We’re glad his dedicated help and thorough answers guided you through the purchase of your new Cadillac.

August 21, 2026

Dealership Rating
Employee Rating

Always get the work done on time as promised and explain everything in detail. They are the best. More

by m.jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2026

Suttle Cadillac responded

Your praise of our punctual service and detailed explanations means a lot to our service department. Thank you for trusting us with your GMC Sierra 1500.

July 23, 2026

Dealership Rating
Employee Rating

Tyler was amazing. I bought my car on Monday and came back the next day and bought a truck lol More

by elliebinns1
Recommend Dealer
Yes

Other Employees Tagged: Miles Suttle

Jul 23, 2026

Suttle Cadillac responded

Thank you for coming back so quickly and choosing a Cadillac LYRIQ and then a truck. We’re delighted our staff made such a positive impression. Miles and the rest of our team are here whenever you need anything.

July 23, 2026

Dealership Rating
Employee Rating

It happened a lot faster than I thought it would . Yall do really good work More

by LILJAS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2026

Suttle Cadillac responded

Appreciate you letting us know your Nissan service was completed faster than expected. Our team takes pride in delivering quality work efficiently. We look forward to assisting you again.

July 17, 2026

Dealership Rating
Employee Rating

Ben was excellent. Very knowledgeable. Answered all questions with courtesy and patience. Took time to teach us about the car after the purchase More

by EHDERRING
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ben Rachell

Jul 17, 2026

Suttle Cadillac responded

Thanks for sharing your experience. We’re glad Ben provided courteous, patient guidance and answered all your questions. Enjoy exploring every feature of your new Cadillac.

July 17, 2026

Dealership Rating
Employee Rating

It is an excellent family friendly dealership that stoves for the best customer service and experience. More

by TLARGENAJR4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lita Louaillier, John Jones , Ronda McLean

Jul 17, 2026

Suttle Cadillac responded

Thank you for sharing your experience. We’re glad our family-friendly approach made buying your GMC Sierra 1500 so positive. Congratulations on your purchase and we appreciate your feedback.

June 15, 2026

Dealership Rating
Employee Rating

Great service, car was clean top to bottom gave a full tank also. View car online , More

by mcsheajp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sonny Hamby, Tim Zayakosky

Jun 16, 2026

Suttle Cadillac responded

We’re delighted you appreciated the thorough cleaning and that your GMC Canyon arrived with a full tank. It’s great to know our online inventory helped you find the right vehicle. Please let us know if there’s anything else we can do for you.

June 03, 2026

Dealership Rating
Employee Rating

I can’t say enough good things about John Jones. He is very helpful and knowledgeable about GMC’s. He sold me a 2024 Sierra 2500 HD and I couldn’t be happier. He worked with me and Miles Suttle gave More

by clarksp9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Jones

Jun 03, 2026

Suttle Cadillac responded

Thank you for this 5-star review and for returning for your third truck. We’re glad John and Miles guided you to the right used GMC 2500 and left you completely satisfied. Your recommendation to friends and family means a lot and we look forward to assisting you again.

1

Dealership Inventory (256 Vehicles)

new 2026 Buick Envista car, priced at $31,469
2026 Buick Envista
new
Ebony Twilight Metallic exterior
Automatic
Front-wheel Drive
new 2026 GMC Sierra 1500 car, priced at $77,449
2026 GMC Sierra 1500
new
Onyx Black exterior
Automatic
Four-wheel Drive
used 2016 Cadillac Escalade car, priced at $20,449
2016 Cadillac Escalade
used
Dark Granite Metallic exterior
Automatic
Four-wheel Drive
used 2022 Chevrolet Silverado 1500 car, priced at $23,124
2022 Chevrolet Silverado 1500
used
Summit White exterior
Automatic
Four-wheel Drive
new 2026 Cadillac CT4 car, priced at $45,454
2026 Cadillac CT4
new
Vibrant White Tricoat exterior
Automatic
Rear-wheel Drive
used 2024 GMC Acadia car, priced at $48,999
2024 GMC Acadia
used
Ebony Twilight Metallic exterior
Automatic
All-wheel Drive