Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Shane Outland
Shane Outland at Suttle Cadillac

Shane Outland

New and Pre-Owned Sales

Suttle Cadillac

12525 Jefferson Avenue
Newport News, VA 23602

Contact Me
4.7
7 Reviews

Dealership Experience

11 yrs, 9 mos

Industry Experience

31 yrs, 9 mos

4.7

7 Reviews

Write a Review

7 Reviews of Shane Outland

September 12, 2026

Dealership Rating
Employee Rating

Service is excellent your employees really did a good job in representing your Company.this week. More

by crosspatricia33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lita Louaillier, Larry Preddy, Keith Felton, Samantha Brink

Print
Sep 12, 2026

Suttle Cadillac responded

Hearing that our team represented our dealership so well means a lot to us. We’re glad the service on your GMC Sierra 1500 met your expectations this week.

September 03, 2026

Dealership Rating
Employee Rating

Shane Outland has gone out of his way and up and above what his job requires him to do to help me and answer any questions or anything I have dealt with while buying my 2500 GMC More

by m.camp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lita Louaillier, Miles Suttle

Print
Sep 03, 2026

Suttle Cadillac responded

Hearing that Shane went above and beyond to assist you means a lot to our team. We’re glad his dedicated help and thorough answers guided you through the purchase of your new Cadillac.

August 21, 2026

Dealership Rating
Employee Rating

Always get the work done on time as promised and explain everything in detail. They are the best. More

by m.jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Dawson, Lita Louaillier, Miles Suttle, Larry Preddy , Rhonda

Print
Aug 21, 2026

Suttle Cadillac responded

Your praise of our punctual service and detailed explanations means a lot to our service department. Thank you for trusting us with your GMC Sierra 1500.

August 13, 2026

Dealership Rating
Employee Rating

Suttle made the experience easy and simple. The finance lady was amazing and deserves a raise. Shane was absolutely fantastic, he did a great job of explaining things about the vehicle. He was More

by bntroadstar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lita Louaillier, Larry Preddy

Print
Aug 14, 2026

Suttle Cadillac responded

Knowing the purchase process felt easy and simple is rewarding for us. Hearing your praise for Lita’s expertise in financing and Shane’s patient explanations means a lot to our team. Our team is pleased we could follow up and show you additional features of your new Cadillac.

July 29, 2026

Dealership Rating
Employee Rating

The appointment started on time. I was greeted at the door and felt very comfortable. Shane was a great and added no additional pressure More

by ksmith8666
Recommend Dealer
Yes

Other Employees Tagged: Shane Outland

Print
Jul 29, 2026

Suttle Cadillac responded

Congratulations on your new GMC Sierra 1500 and thanks for the five-star rating. We’re glad your appointment started promptly and that you felt comfortable as soon as you arrived. Shane is pleased to have provided a pressure-free experience.

July 24, 2026

Dealership Rating
Employee Rating

The staff there did a really good job in getting my car serviced. I would recommend Suttle Motors to everyone that I know.😀 More

by recorder111762
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Dawson, Amir Wallace, Tony Ray, John Jones, Sonny Hamby, Keith Felton, Tim Zayakosky, Ben Rachell , Perry Phillips

Print
Jul 24, 2026

Suttle Cadillac responded

It’s great to hear our service department took care of your Chevrolet HHR so effectively. Thank you for recommending us to everyone you know.

July 17, 2026

Dealership Rating
Employee Rating

Shane, and the finance department did a great job providing all the info I needed to make my purchase. Thanks! More

by bill.tobias
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lita Louaillier

Print
Jul 17, 2026

Suttle Cadillac responded

We appreciate you mentioning Shane and our finance department’s efforts. We’re glad the details helped you confidently purchase your Chevrolet Silverado 3500. Enjoy every mile in your new truck!

Dealership Inventory (256 Vehicles)

new 2026 GMC Sierra 1500 car, priced at $77,449
2026 GMC Sierra 1500
new
Onyx Black exterior
Automatic
Four-wheel Drive
$77,449
View Details
used 2016 Cadillac Escalade car, priced at $20,449
2016 Cadillac Escalade
used
Dark Granite Metallic exterior
Automatic
Four-wheel Drive
$20,449
View Details
new 2026 Buick Envista car, priced at $31,469
2026 Buick Envista
new
Ebony Twilight Metallic exterior
Automatic
Front-wheel Drive
$31,469
View Details
new 2026 Cadillac XT5 car, priced at $61,464
2026 Cadillac XT5
new
Radiant Red Tintcoat exterior
Automatic
Front-wheel Drive
$61,464
View Details
used 2019 Honda Pilot car, priced at $23,999
2019 Honda Pilot
used
Diamond White Pearl exterior
Automatic
Front-wheel Drive
$23,999
View Details
used 2021 Ram 1500 car, priced at $35,449
2021 Ram 1500
used
Granite Crystal Metallic Clearcoat exterior
Automatic
Four-wheel Drive
$35,449
View Details
View All Inventory