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Millis Ishoo
44 Reviews
44 Reviews of Millis Ishoo
September 14, 2019
Great service! Super quick service appointment. Millis made it very accommodating when talking about services needed to the car. Definitely content with my experienc Super quick service appointment. Millis made it very accommodating when talking about services needed to the car. Definitely content with my experience here. Thank you! More
by Eh
Helpful 
September 04, 2019
Customer Care I have been a faithful Toyota owner since 1979. From 1989 to 2015 we have purchased & serviced over 7 Toyota from one single dealership in SF on Geary I have been a faithful Toyota owner since 1979. From 1989 to 2015 we have purchased & serviced over 7 Toyota from one single dealership in SF on Geary Street. Although we moved to Cupertino in 2007, we continued to take our Toyota to SF dealership. Due to an emergency in repair of my Sequoia I walked in to the Sunnyvale service department with no appointment where I met Millis. Millis carefully & graciously listened to my concern, assured me to provide the same level of care and attention as we so generously rec'd for 30 years in SF, and offered to personally call before, during and after all repairs. In my 40 years of owning and repairing Toyota I have met two individual as knowledgeable, technically informed, and seamlessly capable to explain a complex mechanical issue. MILLIS IS ONE. Millis is patient, professional, caring, recommends services that are needed and explains well the reasons why. You have gained my 30 year faithful following from SF to Sunnyvale for one single reason as that is Millis. I have left or for-fitted appointments and most importantly avoided Sunnyvale Toyota while Millis was on leave. At Sunnyvale Toyota, I have been miss- treated by other service advisers, verbally insulted and have strong words to share reg the unprofessional behavior of many service advisers. Millis is the sole reason we bring our Toyota to Sunnyvale. I must however say that many of my friends refuse to go to this dealership for lack of respect, proper explanation of service or lack of attention to issues that may have originally been neglected . Hope Millis would set a gold standard for customer care and respect. My wife & I have been in retail for 40 years, We do understand customer care, customer respect, and the significance of respecting customers. More
by Mehran
September 03, 2019
Excellent Service! Millis is very patient and knowledgeable. It was nice to talk with him and my car works well now. Thanks Millis! I do recommend this nice advisor! Millis is very patient and knowledgeable. It was nice to talk with him and my car works well now. Thanks Millis! I do recommend this nice advisor! More
by Mona
September 01, 2019
Great Service Took my car in for routine servicing and it went fine. I was asked about anything that affected the price estimate and the service was completed in a Took my car in for routine servicing and it went fine. I was asked about anything that affected the price estimate and the service was completed in a timely manner. More
by Qrr
August 31, 2019
Trustworthy . Easy to do business with I needed some tire psi wheel caps .... i forgot to mention it when i brought in the car for routine oil change. They replaced the 2 missing caps to I needed some tire psi wheel caps .... i forgot to mention it when i brought in the car for routine oil change. They replaced the 2 missing caps to my suprise. Great attention to detail. More
by Midnitecorolla
Other Employees Tagged: Simon Guzman, Hector Cisneros , Lori Landrum, Marcus Roman
July 30, 2019
Excellent customer service I had to go to the Toyota dealership to perform oil change , tire rotation and health check and I met the service advisor Millis , and he helped me i I had to go to the Toyota dealership to perform oil change , tire rotation and health check and I met the service advisor Millis , and he helped me in a timely manner , and I was happy with the service that he provided , I will recommend my friends to go to Toyota Sunnyvale for service . More
by Shahram
July 30, 2019
EXCELLENT Millis was an excellent service representative to work with. He was very helpful with getting my cars fixed for the recall quickly and efficiently. H Millis was an excellent service representative to work with. He was very helpful with getting my cars fixed for the recall quickly and efficiently. Highly recommend. More
by Recall-er
April 11, 2019
Excellent customer service I had to go to the Toyota dealer to perform the recall and I met the service advisor Millis , and he helped me in a timely manner , and I was happy wi I had to go to the Toyota dealer to perform the recall and I met the service advisor Millis , and he helped me in a timely manner , and I was happy with the service that he provided , I will recommend my friends to go to Toyota Sunnyvale for service. More
by Shahram
April 01, 2019
Fantastic service At this center, service advisers go above and beyond to give the best service possible. They always went that extra mile to satisfy the needs of custo At this center, service advisers go above and beyond to give the best service possible. They always went that extra mile to satisfy the needs of customers More
by Krish
Other Employees Tagged: Simon Guzman
March 27, 2019
Fantastic service Came in for service, and recieved exceptional customer service from Millis. He was so knowledgeable about the prices and what would benefit me the mos Came in for service, and recieved exceptional customer service from Millis. He was so knowledgeable about the prices and what would benefit me the most. Will definitely be coming to him for any of my future needs. More
by Fania72
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