Milot Vancol | Page 2

BY FAR THE WORSE EXPERIENCE IVE EVER HAD IN A DEALERSHIP. From beginning to thankfully THE END it was absolutely terrible. Collin was the salesman and he was terrible he was looking at his phone the entire t From beginning to thankfully THE END it was absolutely terrible. Collin was the salesman and he was terrible he was looking at his phone the entire time we spoke and test drove. At his desk he wanted me to sign on a sheet that was $8,000 over the asking $23k asking price on a 2018 used vehicle. I told him I want to be at $25k out the door he wrote it down and said no problem sign next to the $25k out the door and the finance lady will come get you and then he disappeared without me seeing or signing a reprinted sheet with the new number. I waited 45 minutes and then she came and got me and said we can get it down to $26.5 and I said okay that’s fine then she took that paper away and said “sign here” and I said ”this paper still says $29k” she then crossed out a $3000 service plan and said yeah we canceled that and that’s how it got down to 26.5. Then the bank calls me to confirm everything before they fund the loan and notified me there was a service plan that I did pay for. She told me it is $650 and cover 2 OIL CHANGES! THATS IT FOR $650. I told her I did not ask or sign for any contracts and only regulated gap insurance. I looked at my contract and there was a $450 charge for service and a $499 charge for theft deterrent which I did not ask for and they did not even install on my vehicle. She said I need to go back to the dealership Because they are attempting fraud. I asked to speak to the woman in finance and instead a manager (I did not get his name but he was tall bald and had glasses) said “yeah we aren’t recontracting anything for you. You signed for 29k and that’s what you got. The dealership had to add these things on to cover the discount you asked for. And every bank turned you down so we did you a favor.” I responded with “first of all why are you so hostile I haven’t even spoken yet. How did no bank want to approve me when I have a 790 credit score and show me where I signed for any add ons or for 29k. He showed me the sheet for $29k WHICH SHOWED THE LADYS SIGNATURE FOR REMOVING THE $3k. And said oh let me go speak to her. He called me in and said okay we aren’t recontracting anything but she’s going to refund the 2 add ons since I did not sign for those. The lady sent me an email stated that it would be refunded but when I called back to the bank she said that there is no way for the dealership to refund the money if the vehicle hasn’t even been funded by the bank yet. The BANK recommended I return the vehicle due to fraudulent financing and purchase from a different dealership. When have you ever heard a bank recommend to return a vehicle and not give them $30k??? That’s how bad this was that even the bank wanted nothing to do with this. I would love to speak to the general manager who was “not available” today but I would love for him to give me a call when he gets a second. I will give an update on Google reviews if I ever speak to him. More

by BSILVESTRE220 Verified Customer Verified Customer

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Milo best sales rep Arrigo Tamarac, professional and awesome, I personally recommend him and Arrigo to you all thanks awesome, I personally recommend him and Arrigo to you all thanks More

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I just bought a brand new jeep wrangler from Arrigo Sawgrass and Milot Vancol is the best salesman I’ve ever met. I would refer all my family members and friends to see Milot Sawgrass and Milot Vancol is the best salesman I’ve ever met. I would refer all my family members and friends to see Milot More

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I don't even have the paperwork for the truck that I just purchased also the first day there sitting down with Orlando Smith because Milo put us with him was using my truck as a trade in was telling Orlando purchased also the first day there sitting down with Orlando Smith because Milo put us with him was using my truck as a trade in was telling Orlando that I cannot leave my truck there that night I needed to take my truck home to unload it I kept getting told oh we'll get people to help you no I'm taking my truck home the next day showing up there to pick up the new truck Orlando asks us to have a seat and somebody would be with us right away we sat there for 15 to 20 minutes waiting on somebody nobody came to us nobody told us nothing nobody even knew where the truck was at Orlando's word was the truck was out front truck was not out front service there with Orlando Smith sucked More

by grandslam954 Verified Customer Verified Customer

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When you walk into this dealership everyone makes you feel like family. From the greeting you get from the receptionist to meeting your salesperson. This place is like no other. feel like family. From the greeting you get from the receptionist to meeting your salesperson. This place is like no other. More

by Angie Verified Customer Verified Customer

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Arrigo CDJR Sawgrass had the car we were looking for and when I called I was introduced to Milot. I asked many question and even asked for pictures that were not on the site which Milot provided. We negot when I called I was introduced to Milot. I asked many question and even asked for pictures that were not on the site which Milot provided. We negotiated a price and I advised him I would be in to the dealership in the morning and had a short window to see the car and finish the sale. Upon arrival before they opened the car was already pulled up front and I was greeted by Milot before they opened. The car was exactly as they represented it and he had the keys on him for a quick test drive. Everything checked out and we proceeded with the purchase. Upon walking in Milot had all the documents already drafted which I signed and was in finance within 25 minutes of them opening. The whole sale start to finish was 50 minutes. It took longer to wash and fuel the car than it did to buy it. The exact representation and quick turnaround was greatly appreciated. Thanks again. More

by firefighting338 Verified Customer Verified Customer

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Always very eager to show exactly what I want Milo was one that could always understand all of my needs one that could always understand all of my needs More

by scottpatrick961 Verified Customer Verified Customer

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Milot van ok is the best sales person I’ve ever met. I bought my Tahoe from Milot Vancol and he was kind and knowledgeable. Thank you Milot I bought my Tahoe from Milot Vancol and he was kind and knowledgeable. Thank you Milot More

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Mi love love love Milot I purchase 3 vehicles from him and each time he was very very kind and patient I tell everyone I know about him and to go in and buy a vehicle and each time he was very very kind and patient I tell everyone I know about him and to go in and buy a vehicle More

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Milot Vanccol is the best salesman I have ever worked with. He’s patient and knowledgeable. I will recommend Milot to anybody who wants to buy a jeep product. Thank you Milot with. He’s patient and knowledgeable. I will recommend Milot to anybody who wants to buy a jeep product. Thank you Milot More

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