Miranda Sare

Holm Automotive Center Inc responded

We're delighted to hear that Haley provided you with good updates and kept you well-informed about the repairs on your car! Clear communication is a key part of our commitment to customer care, and it's wonderful that our team, including Jamie, Gary, Chuck, Miranda, Zoe, and Lance, collectively ensured you had a positive experience. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We appreciate your feedback and are glad to hear our sales team was nice and that Carter was great to work with! We're always striving to improve our processes and appreciate your observation about organization, as we are determined to excel and set the standard. We also appreciate you noting Miranda Sare. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We're delighted to hear you had such a positive experience with our excellent staff and received great customer service! We're pleased that you were not disappointed with the service or vehicle repair. Our team strives for excellence in every aspect, and your satisfaction is our top priority. Thank you for your feedback! Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for your feedback. We understand that a month-long repair for your fender-bender can feel like a long time, and we appreciate your patience. We are glad that Miranda, Haley, and Zoe kept you informed on a weekly basis. We also take pride in ensuring your car was detailed upon pickup. Our commitment to keeping you informed reflects our value of Service Communication, and the detailing is just one way we strive to provide excellent Customer Care. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Hi Pat, Thank you for your wonderful review! We're so glad you enjoy your visits to Holm Automotive Center and appreciate our friendly and welcoming team. Creating meaningful relationships is at the heart of our mission, and it's fantastic to hear that it shines through in your experience. We truly value your continued business. Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for your kind words and for choosing Holm Automotive Center! We're glad to hear that we were able to accommodate you and provide timely service, even with a busy schedule. Your satisfaction is our top priority, and we're committed to providing excellent customer service. We'll be sure to share your positive feedback with Miranda and Josh. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for your kind words and for choosing Holm Automotive Center! We're glad to hear that we were able to accommodate your schedule and provide prompt, friendly service. Your satisfaction is our top priority, and we're committed to exceeding your expectations with every visit. We're also pleased to know that you appreciate our clean and inviting facility. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We're so glad to hear that Haley provided excellent communication and helped you navigate the body shop claim process. Our team is committed to keeping our customers informed and making the process as smooth as possible. Thank you for your kind words. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We're glad to hear that your repair experience at Holm Automotive Center was positive. We strive to provide high-quality repairs and exceptional customer service. Thank you for choosing Holm Automotive Center. Sincerely, The Holm Automotive Team of Abilene