Miranda Sare

Holm Automotive Center Inc responded

Thank you for sharing your feedback. We are very pleased to hear that your positive experience with us has continued since you purchased your car in 2020. It's a testament to our team's commitment to building lasting relationships based on trust and quality service, which aligns with our mission statement. We are glad you chose our collision center for your repair needs and that you are satisfied with the work performed. We take great pride in our workmanship and our commitment to being trustworthy in every interaction. We will pass along your kind words to Miranda Sare, Haley Swanson, and Zoe Needham. We appreciate your continued business. Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for your outstanding five-star review! We're so pleased to hear about the excellent communication, prompt repair, and friendly service you experienced with us. Your feedback truly highlights our dedication to Customer Care and our mission to build meaningful relationships based on Trust. We pride ourselves on being quick and doing a thorough job, always focusing on your wants and needs. It's wonderful to know that Miranda Sare, Haley Swanson, and Zoe Needham contributed to such a positive visit. We appreciate your very high recommendation and look forward to welcoming you back to Holm Automotive Center! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thanks for sharing your feedback! We're glad to hear our team was helpful and informative, guiding you to the right department and keeping you updated on what was going on. Providing clear information and support is all part of our commitment to Customer Care and building Trust with every client. Sincerely, The Holm Automotive Team of Salina

Holm Automotive Center Inc responded

We're delighted to hear that Haley provided you with good updates and kept you well-informed about the repairs on your car! Clear communication is a key part of our commitment to customer care, and it's wonderful that our team, including Jamie, Gary, Chuck, Miranda, Zoe, and Lance, collectively ensured you had a positive experience. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We appreciate your feedback and are glad to hear our sales team was nice and that Carter was great to work with! We're always striving to improve our processes and appreciate your observation about organization, as we are determined to excel and set the standard. We also appreciate you noting Miranda Sare. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We're delighted to hear you had such a positive experience with our excellent staff and received great customer service! We're pleased that you were not disappointed with the service or vehicle repair. Our team strives for excellence in every aspect, and your satisfaction is our top priority. Thank you for your feedback! Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for your feedback. We understand that a month-long repair for your fender-bender can feel like a long time, and we appreciate your patience. We are glad that Miranda, Haley, and Zoe kept you informed on a weekly basis. We also take pride in ensuring your car was detailed upon pickup. Our commitment to keeping you informed reflects our value of Service Communication, and the detailing is just one way we strive to provide excellent Customer Care. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Hi Pat, Thank you for your wonderful review! We're so glad you enjoy your visits to Holm Automotive Center and appreciate our friendly and welcoming team. Creating meaningful relationships is at the heart of our mission, and it's fantastic to hear that it shines through in your experience. We truly value your continued business. Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for your kind words and for choosing Holm Automotive Center! We're glad to hear that we were able to accommodate you and provide timely service, even with a busy schedule. Your satisfaction is our top priority, and we're committed to providing excellent customer service. We'll be sure to share your positive feedback with Miranda and Josh. Sincerely, The Holm Automotive Team of Abilene