Mirena Napier
Mirena Napier at Hyundai of St Augustine

Mirena Napier | Page 19

Service Advisor

Hyundai of St Augustine

1111 Marketplace Dr.
St. Augustine, FL 32084

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4.9
419 Reviews
4.9

419 Reviews

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419 Reviews of Mirena Napier

December 03, 2024

Dealership Rating
Employee Rating

A very nice facility. Marina is always awesome. Every time that I interact with her or have a problem even when she wasn’t my service advisor, she would always jump in and More

by spinokie1124
Recommend Dealer
No
Dec 04, 2024

Hyundai of St Augustine responded

Thank you for the kind words regarding Mirena and our new facility . Our sincere apologies that you have concerns with the product itself and hope that Hyundai continues to focus on the quality , dependability, and efficiency of their vehicles. We sincerely appreciate your loyalty to Hyundai of St. Augustine.

December 02, 2024

Dealership Rating
Employee Rating

Work was on schedule and performed correctly. Service rep was extremely friendly and kept me informed More

by techles56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tunde O'Connor

Dec 06, 2024

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

November 30, 2024

Dealership Rating
Employee Rating

Friendly, fast, clean and efficient. I appreciate the complimentary drinks and pleasant waiting area...Thanks More

by coolrogrox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2024

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

November 29, 2024

Dealership Rating
Employee Rating

We had purchased four cars from St. Augustine Hyundai. We absolutely love the service provided by MIRRNA Who handles all the service needs and appointments for our current vehicles. Qui More

by Kerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Reveron

Dec 06, 2024

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

November 28, 2024

Dealership Rating
Employee Rating

Outstanding customer service from everyone you encounter from beginning to end. Mirena was our service specialist and did an outstanding job. The dealership was clean and offered many accommodations to su More

by HondaOddy08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2024

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

November 27, 2024

Dealership Rating
Employee Rating

Mirena helped me out and was very accommodating and attentive as usual! She’s amazing. Thank you so much, Hyundai of St. Augustine! More

by bspiritas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2024

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

November 24, 2024

Dealership Rating
Employee Rating

I drive an hour to get my car serviced here. This dealership is an example to all others, of how customers should be treated. More

by matthewvollmer24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Manucy, Justin Spurlock

Dec 06, 2024

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

November 23, 2024

Dealership Rating
Employee Rating

Reason for a 4 star instead of 5 my car wasn’t washed which is the service they provide. Second time this has happened. They will make it right when you call. Otherwise a pleasant experience. Waiting ro More

by Wheels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe King

Dec 19, 2024

Hyundai of St Augustine responded

Thank you for the kind words, candid feedback, and 4 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine and look forward to exceeding your expectations on your next visit. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

November 22, 2024

Dealership Rating
Employee Rating

Very friendly and pleasant. Easy to communicate with. Takes great care to listen and understand what concerns me about my car. More

by robcin5859
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 23, 2024

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

November 22, 2024

Dealership Rating
Employee Rating

No communication during my recent trip. I had to go check on status after 2- hours. Basic oil change. More

by REGENTD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2024

Hyundai of St Augustine responded

Thank you for the candid feedback. We apologize your most recent service visit didn't live up to our goal of providing exceptional service. We appreciate your patience and understanding as the team continues to work harder and smarter everyday. We look forward to exceeding your expectations on your next visit. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

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