Back

Starks Ford of Queens

Woodside, NY

4.5
432 Reviews

57-01 Northern Blvd

Woodside, NY

11377

Directions

By Type

432 Reviews of Starks Ford of Queens

October 29, 2024

Had some issues with my oil & Tire rotation Plan. I informed the Lead Assistant to let them know I had the Plan but it wasn’t honor due to not showing up in system. I called the Company that handle m More

by Fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not Sure
Oct 30, 2024 -

Starks Ford of Queens responded

Fred, we always strive to do 100% for all of our customers so we’re extremely disappointed to hear of your negative experience with us. We would like the chance to talk to you further so please do call our Sales Manager, Damian Corbett at (718) 682-7585 ext. 289 at your earliest convenience so we can work with you to make this right.

October 26, 2024

Excellent service, real professional experience would recommend it to all my friends and families members More

by Esantana1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leinny
Oct 28, 2024 -

Starks Ford of Queens responded

When customers are happy, we're happy. Thanks for letting us know of your positive experience at Starks Ford of Queens!

September 22, 2024

Really terrible experience. Came in to inquire about purchasing a new Mustang and was immediately jumped on by a salesman who stood up from a deal he was working on with other c More

by termi1
Recommend Dealer
No
Employees Worked With
I did not catch names, but the salesman was Indian and manager was African American.
Sep 23, 2024 -

Starks Ford of Queens responded

Hi Joe, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Starks Ford of Queens. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. We would like to work towards a resolution, so if you are willing, please reach out to our Sales Manager, Reggie Williams at (718) 657-8888 to discuss this further.

July 25, 2024

Jose and Seth have been super great to deal with. Two gentlemen! I recommend coming here. More

by Michael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth 5 stars, Jose Rodriguez
Jul 25, 2024 -

Starks Ford of Queens responded

Thank you for the positive comments! It is extremely rewarding to receive feedback like this. We greatly appreciate your business and look forward to helping you in the future!

May 06, 2024

They were very helpful and flexible, giving me multiple options to adjust to my needs More

by javirit
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mirza Islam
May 30, 2024 -

Starks Ford of Queens responded

It gives us a great sense of pride to know we were able to help you. Thank you for choosing Starks Ford of Queens!

April 06, 2024

This past week, I tried to purchase a car from this dealer. I dealt with Mirza, who was very polite and friendly, despite my aggressive emails and texts, which I will explain. Now, they have had the ca More

by djocamper2020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mirza Islam
April 04, 2024

Mirza was a great Sales Rep! He provided me with all of the necessary information to get the job done in a timely manner, while making it headache free. The customer service was More

by Ibrahim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mirza Islam
Apr 05, 2024 -

Starks Ford of Queens responded

Good morning Ibrahim, Thank you for taking the time to post your *5 Star* review. Mirza and I appreciate your kind words and support. Safe travels, John K. jknoesel@koeppelautogroup.com

March 26, 2024

Recently I bought a Honda CRV Hybrid from this dealer and got excellent customer service from them. They deserve 5. Reliable place to buy car. Sales representative Mr Mirza was very helpful. He knows how to More

by Nayan
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mirza Islam
Mar 26, 2024 -

Starks Ford of Queens responded

Good morning Nayan, Thank you for taking the time to post your *5 Star* review. Mirza and I appreciate your kind words and support. Safe travels, John K. jknoesel@koeppelautogroup.com

March 19, 2024

Very responsive, professional and great service. The staff were polite and helpful. Comfortable waiting room too. More

by tbeaumont
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mirza Islam
Mar 19, 2024 -

Starks Ford of Queens responded

Good afternoon tbeaumont, Thank you for taking the time to post your *5 Star* review. Mirza and I appreciate your kind words and support. Safe travels, John K. jknoesel@koeppelautogroup.com

March 07, 2024

It was a very pleasant experience, I must say. I had a few months left on my Pathfinder and they were able to buy it out and get me into the vehicle of my choice [Ford Bronco Badlands]. Would retu More

by nicquanlovell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Alvarado, MD Imon
Mar 07, 2024 -

Starks Ford of Queens responded

Good morning Nicquan, Thank you for taking the time to post your *5 Star* review. MD, Stephanie and I appreciate your kind words, recommendation and support. Safe travels, John K. jknoesel@koeppelautogroup.com

1
...