Somewhat friendly service department, but still can’t
compete with Lexus of New Orleans friendly staff. Maybe it’s because staff is short and demand is high or some of the staff is just rude.
compete with Lexus of New Orleans friendly staff. Maybe it’s because staff is short and demand is high or some of the staff is just rude.
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by kmorales2324
Verified Customer
Verified Customer
Service Price Transparency
Nov 06, 2024 -
Price LeBlanc Lexus responded
Thank you for sharing your feedback with us, kmorales2324. We strive to provide excellent customer service, and we apologize if your experience did not meet your expectations. We would love the opportunity to speak with you further so we can ensure it doesn't happen again. We work hard to stay connected with our customers, and it’s never our intention to cause any inconvenience. Feel free to email our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com.
My car wasn’t cleaned.
Service was miscomunicated . I was told 1 thing and something else was done
Service was miscomunicated . I was told 1 thing and something else was done
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by prayingforu7
Verified Customer
Verified Customer
Service Price Transparency
Nov 04, 2024 -
Price LeBlanc Lexus responded
Thank you for bringing this to our attention. We apologize for any miscommunication regarding your service and the cleanliness of your car. We strive to provide the best experience for our customers and we will address these issues with our team to ensure they are resolved. Feel free to email our Customer Satisfaction Manager, Lori Puhl, at lpuhl@leblancauto.com, to elaborate further on your experience.
Simply amazing service experience!
Sarah is a true professional. I highly recommend her and Price Leblanc Lexus
Sarah is a true professional. I highly recommend her and Price Leblanc Lexus
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by jyoung112255
Verified Customer
Verified Customer
Service Price Transparency
Oct 31, 2024 -
Price LeBlanc Lexus responded
Thank you so much for your kind words and recommendation! We are glad that you had an amazing service experience with Sarah at Price LeBlanc Lexus. We strive to provide top-notch service to all of our customers, and we are happy that Sarah exemplified professionalism during your visit. Thank you for choosing Price LeBlanc Lexus for your automotive needs.
Professional, curtiuou, and reliable service.
Treat customers with respect. Always know getting best job possible. Recommend to everyone.
Treat customers with respect. Always know getting best job possible. Recommend to everyone.
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by mmatherne53
Verified Customer
Verified Customer
Service Price Transparency
Oct 31, 2024 -
Price LeBlanc Lexus responded
Thank you for taking the time to leave us such a positive review! We are pleased to hear that you had a great experience with our team at Price LeBlanc Lexus. Customer satisfaction is our top priority, and we are glad that you felt respected and received reliable service. We truly appreciate your recommendation and look forward to serving you again in the future.
Missy was very professional, knowledgeable, helpful me
getting my car serviced and was able to get me a loner vehicle
getting my car serviced and was able to get me a loner vehicle
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by GUILLORY7880
Verified Customer
Verified Customer
Service Price Transparency
Oct 29, 2024 -
Price LeBlanc Lexus responded
Thank you for sharing your positive experience with Missy at Price LeBlanc Lexus. We are pleased to hear that she provided you with excellent service and was able to assist you with getting a loaner vehicle. We appreciate your feedback and look forward to serving you again in the future.
Great customer service!
The process of getting my car serviced was convenient especially being that I do not live in the area. I had doubts about getting another vehicle onl
The process of getting my car serviced was convenient especially being that I do not live in the area. I had doubts about getting another vehicle only because of the distance but the service provided definitely allowed me to change my mind.
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by ACEBIGGITY
Verified Customer
Verified Customer
Service Price Transparency
Oct 28, 2024 -
Price LeBlanc Lexus responded
Thank you for taking the time to share your experience with us, ACEBIGGITY. It's great to hear that our customer service made the process convenient for you, despite the distance. We appreciate your feedback and look forward to serving you again in the future.
Missy is amazing!
!! She always takes the time to explain things to me as it relates to my vehicle. Service, service, service, Missy is the epitome of great customer s
!! She always takes the time to explain things to me as it relates to my vehicle. Service, service, service, Missy is the epitome of great customer service that I have now been spoiled with!!
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by Johnetteanddavid2020
Verified Customer
Verified Customer
Service Price Transparency
Oct 22, 2024 -
Price LeBlanc Lexus responded
Thank you for sharing your wonderful experience with Missy at Price LeBlanc Lexus! We are so excited to hear that she provided you with exceptional customer service and took the time to explain everything to you. We appreciate your kind words and look forward to serving you again in the future.
Price Leblanc Lexus dealer Service is a very clean
place the service was very fast and friendly
place the service was very fast and friendly
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by sugar69loco
Verified Customer
Verified Customer
Service Price Transparency
Oct 21, 2024 -
Price LeBlanc Lexus responded
Thank you for taking the time to share your positive experience with our service department. We are delighted to hear that you found our facility clean and that our team provided fast and friendly service. Your feedback is greatly appreciated.
Easy to make appointment for car service.
Waiting areia is attractive is clean, also has a couple of areas that are quiet, bathrooms clean, excellent large baked cockies available for early
Waiting areia is attractive is clean, also has a couple of areas that are quiet, bathrooms clean, excellent large baked cockies available for early morning and hungry customers. Missy, my service person, was prompt, pleasant, etc.
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by Ralph
Verified Customer
Verified Customer
Service Price Transparency
Oct 21, 2024 -
Price LeBlanc Lexus responded
Thank you for taking the time to leave such a positive review, Ralph. We are pleased to hear that you had a pleasant experience while visiting our service department. We are glad that you found our waiting area to be clean and attractive, and that you enjoyed our amenities such as the quiet areas and delicious baked cookies. We will be sure to pass along your kind words to Missy as well.
Missy is always a pleasure to work with.
Very friendly and efficient service. Highly recommend this service department!
Very friendly and efficient service. Highly recommend this service department!
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by SHANA2
Verified Customer
Verified Customer
Service Price Transparency
Oct 18, 2024 -
Price LeBlanc Lexus responded
Thank you for taking the time to share your positive experience with Missy and our service department. We are delighted to hear that you had a pleasant interaction and we appreciate your recommendation.