Misty Guerrero | Page 2

OIL CHANGE GREAT SERVICE! ALWAYS HAVE A NICE EXPERIENCE AT LITHIA. EVERYONE IS ALWAYS HELPFUL, FRIENDLY AND PROFESSIONAL. I WOULD DEFINETLY RECOMMEND THIS DEAL GREAT SERVICE! ALWAYS HAVE A NICE EXPERIENCE AT LITHIA. EVERYONE IS ALWAYS HELPFUL, FRIENDLY AND PROFESSIONAL. I WOULD DEFINETLY RECOMMEND THIS DEALERSHIP TO MY FRIENDS. I DRIVE AN HOUR TO COME HERE AND WILL CONTINUE TO DO SO. More

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Great Service Every time I go into Reno Lithia Subaru, the service people are always very nice and helpful. Misty Guerrero is a great service person, always makes s Every time I go into Reno Lithia Subaru, the service people are always very nice and helpful. Misty Guerrero is a great service person, always makes sure everything is to my satisfaction. I would highly recommend the service department at Reno Subaru. Thank you for all you do for my car. More

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Problems at first, but fixed in the end I had a bit of an issue reaching a person in service department, after emails, calls I finally received a call from the Manager Randy who got me conne I had a bit of an issue reaching a person in service department, after emails, calls I finally received a call from the Manager Randy who got me connected to Paul and Paul connected me to Misty. Quite some work to reach someone by phone. Especially for someone like me who doesn't know much about cars. I wanted to make sure the service department knew my concerns (did I need all the repairs on 60K list/cost). When I went in the next day to drop off my car with Misty, nothing but efficient. Misty was professional and advised that she would call me when my car was done and she did about midday. So, ultimately difficult communication period at first, but when I reached out to Randy (Manager) he assured me that they would take care of me and my car. Also offered a discount for my trouble. In the end it worked out and I will probably reach out to Misty right away next time I need repairs on my car. More

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PM - Oil and Tires Was in an out in a hour. Needed Oil change and tire pressure/rotation. Everyone is friendly, helpful and courteous. Waiting area is neat and clean Was in an out in a hour. Needed Oil change and tire pressure/rotation. Everyone is friendly, helpful and courteous. Waiting area is neat and clean with beverages and television to help you pass the time. Love working with Misty. More

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