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Misty Osborne

Overview Reviews (669) Inventory (247)

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Misty Osborne

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Misty Osborne

Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.7

669 Reviews

Overview Reviews (669) Inventory (247)

4.7

669 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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669 Reviews of Misty Osborne

April 27, 2025

Dealership Rating

Employee Rating

Jorge was very efficient and kept me well informed of service being performed. He also did a complimentary oil change. This was given after I explained my last visit and the problems I had had. service being performed. He also did a complimentary oil change. This was given after I explained my last visit and the problems I had had. More

by CALLINGAUGUST

Verified Customer

Workmanship

Service Time

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Benitez, Jorge Benitez, Jeremy Mahr

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Apr 28, 2025 -

Regal Kia Lakeland responded

We're delighted to hear that Jorge provided efficient service and kept you informed during your visit to Regal Kia. It's great to know he went the extra mile with a complimentary oil change as well. We appreciate your feedback and look forward to serving you again! Safe travels!

April 27, 2025

Dealership Rating

Employee Rating

They were quick. Though it probably helped that I made an appointment. They were efficient. Though it probably helped that I made an appointment. They were efficient. More

by campfireproductions24

Recommend Dealer

Yes

Other Employees Tagged: Misty Osborne

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Apr 28, 2025 -

Regal Kia Lakeland responded

Hi Campfire! Thank you for leaving us this five-star review and for your kind words about our service team at Regal Kia! We'll see you next time!

April 25, 2025

Dealership Rating

Employee Rating

It was awesome very professional staff and quick service Na Clean environment and very warm inviting place Na Clean environment and very warm inviting place More

by DAMB0309

Recommend Dealer

Yes

Other Employees Tagged: Misty Osborne

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Apr 25, 2025 -

Regal Kia Lakeland responded

We're delighted to hear you had an awesome experience with our professional staff and quick service at Regal Kia! Thank you for highlighting the clean environment and inviting atmosphere. We appreciate your feedback!

April 24, 2025

Dealership Rating

Employee Rating

Super clean - excellent staff - very supportive Would recommend this local to friends and relatives. I would give this dealership a 10. recommend this local to friends and relatives. I would give this dealership a 10. More

by EDGAR6130

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Benitez, Jorge Benitez

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Apr 24, 2025 -

Regal Kia Lakeland responded

Thank you for the glowing review! We're delighted to hear that our team at Regal Kia provided such a supportive experience. We appreciate your recommendation and look forward to serving you again in the future!

April 23, 2025

Dealership Rating

Employee Rating

The service department is always ready to serve and they keep customers informed. They are usually quite accurate on the ready time. keep customers informed. They are usually quite accurate on the ready time. More

by WILLIAMAPOWER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Benitez, Jorge Benitez, Jeremy Mahr

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Apr 24, 2025 -

Regal Kia Lakeland responded

William, we're delighted to hear that our service team at Regal Kia keeps you informed and meets your expectations with accurate timing. Thank you for sharing your positive experience!

April 22, 2025

Dealership Rating

Employee Rating

The dealership was very clean and well organized. Loved the little drinks and snacks for us waiting. The employees were very thorough and thoughtful. Loved the experience! Loved the little drinks and snacks for us waiting. The employees were very thorough and thoughtful. Loved the experience! More

by ashbenj19

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 23, 2025 -

Regal Kia Lakeland responded

Ashbenj19, we're delighted to hear you enjoyed your visit and appreciated the amenities at Regal Kia! Our team is committed to providing a welcoming environment. Thanks for sharing your experience with us!

April 20, 2025

Dealership Rating

Employee Rating

Kia make sure you are setting comfortable. While waiting for your vehicle, keep you updated on your vehicle while you wait if anything go wrong. they will help you get a car. You guarantee to While waiting for your vehicle, keep you updated on your vehicle while you wait if anything go wrong. they will help you get a car. You guarantee to walk off there lot with a car. They give you the best deal best warranty. Also best customer service!!! Great workers!!! More

by lulachatmann

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Benitez, Jorge Benitez, Jeremy Mahr

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Apr 21, 2025 -

Regal Kia Lakeland responded

Hi Lulachatmann, we're delighted to hear that you had such a positive experience with our team at Regal Kia! It's great to know we could provide excellent service and help you find the perfect car. Thank you for your kind words! Safe travels!

April 18, 2025

Dealership Rating

Employee Rating

quick and professional I came in, was served immediately. Called to pick up, excellent service Called to pick up, excellent service More

by tatilu715

Recommend Dealer

Yes

Other Employees Tagged: Misty Osborne

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Apr 21, 2025 -

Regal Kia Lakeland responded

We're happy to hear our team provided you with an efficient experience here at Regal Kia! Thanks so much for your business and please don't hesitate to reach out if we can be of service again in the future!

April 16, 2025

Dealership Rating

Employee Rating

Courteous and timely service with comfortable waiting area. Service department took care of issue and informed me readily. Good job! area. Service department took care of issue and informed me readily. Good job! More

by robbiedocmd

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Benitez, Jorge Benitez, Srecko Bokun, Jeremy Mahr

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Apr 17, 2025 -

Regal Kia Lakeland responded

Robbie, we're delighted to hear that you had a positive experience with our service department at Regal Kia! It's great to know the team provided courteous and timely assistance. Thank you for your feedback, and we look forward to serving you again in the future!

April 09, 2025

Dealership Rating

Employee Rating

Good place to find a family car at a great price. Good customer service as well. Good customer service as well. More

by M Garcia

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 09, 2025 -

Regal Kia Lakeland responded

Thank you for trusting the Regal Kia team with your business! We hope you & your family enjoy the new vehicle and look forward to seeing you again in the future!

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