Misty Osborne
Misty Osborne at Regal Kia Lakeland

Misty Osborne

Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.8
805 Reviews
4.8

805 Reviews

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805 Reviews of Misty Osborne

November 03, 2025

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Employee Rating

Good service just was longer than I thought. The workers were nice and the work was great More

by justinrosa15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 03, 2025

Regal Kia Lakeland responded

Justin, thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Regal Kia Lakeland to be a positive one. Please don't hesitate to reach out if you need anything else.

November 03, 2025

Dealership Rating
Employee Rating

Super awesome service and communication. Excellent dealership and awesome personnel. Nice location and amenities for customer. More

by rymluciano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez

Nov 03, 2025

Regal Kia Lakeland responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Regal Kia Lakeland, we look forward to having you as a valued customer for many years to come!

November 02, 2025

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Employee Rating

Easy drop off, great communication throughout the service. Seamless process of drop off all the way through pick up More

by cnmedmunds
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne

Nov 02, 2025

Regal Kia Lakeland responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 02, 2025

Dealership Rating
Employee Rating

Everything went well I was very pleased with the service I received at the Kia Dealership More

by sheron863
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne

Nov 03, 2025

Regal Kia Lakeland responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Regal Kia Lakeland.

November 02, 2025

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Employee Rating

I am always happy with the service I receive at regal. All the staff that I've worked with are great. More

by jairus1502
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne

Nov 03, 2025

Regal Kia Lakeland responded

Thank you!

November 01, 2025

Dealership Rating
Employee Rating

Friendly and courteous staff. Regal Kia Lakeland worked hard to make my experience the best!! Thank you. More

by DAYDRELANIER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 01, 2025

Regal Kia Lakeland responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 31, 2025

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Employee Rating

Great communication and flexibility with scheduling. The service department is helpful and knowledgeable. Thank you More

by MelVO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2025

Regal Kia Lakeland responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Regal Kia Lakeland. We look forward to having you as one of our valued customers for many more years to come!

October 29, 2025

Dealership Rating
Employee Rating

Let me know play by play on what was going on with my vehicle. All employee very friendly and make stopping and getting oil changed a easy process More

by taylorgangmade91
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne

Oct 29, 2025

Regal Kia Lakeland responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 24, 2025

Dealership Rating
Employee Rating

Misty and the Service Department are fantastic. The sales side, not so much. When I bought my last car last year, there were several issues. Not sure if I would recommend them, but would always rec More

by METSBUCS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 26, 2025

Regal Kia Lakeland responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

October 23, 2025

Dealership Rating
Employee Rating

Misty is awesome, I usually deal with her because she is professional, polite and honest. The mechanics do a good job most of the time. Pricing is high, not always affordable and their advertising not trust More

by yumart62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2025

Regal Kia Lakeland responded

Thank you so much for your excellent review! We are so glad that Misty and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Regal Kia Lakeland to be a positive one. Please don't hesitate to reach out if you need anything else.

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