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Misty Osborne

Overview Reviews (775) Inventory (379)

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Misty Osborne

Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.8

775 Reviews

Overview Reviews (775) Inventory (379)

4.8

775 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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775 Reviews of Misty Osborne

September 18, 2025

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Employee Rating

Misty did a great job thank you for doing my recall on my Kia Carnival Kia Carnival More

by mjc033

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 18, 2025 -

Regal Kia Lakeland responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 12, 2025

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Employee Rating

Great service and very timely. Kept me informed on what was going on with my services. Kept me informed on what was going on with my services. More

by alnieta60

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 12, 2025 -

Regal Kia Lakeland responded

Thanks for sharing your thoughts about your experience with Regal Kia Lakeland. We appreciate your business and hope to see you again soon!

September 11, 2025

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Employee Rating

I had a great experience purchasing my 2025 K4 the staff was great to me and my kids manny and justin are awesome and gkt me a great deal and warranty was great to me and my kids manny and justin are awesome and gkt me a great deal and warranty More

by teeboss1105

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Niko Gelpi, Sean Bryant, Chris Boswell, Jonathan Benitez, Jorge Benitez, Jeremy Mahr, Gregg Baldwin, Sarah Abichid, Chayton Wodecki , Manny, Justin

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Sep 11, 2025 -

Regal Kia Lakeland responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 09, 2025

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Employees were professionals and nice and speedy my oil change was done very fast and quickly change was done very fast and quickly More

by kherron666

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 09, 2025 -

Regal Kia Lakeland responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Regal Kia Lakeland.

September 03, 2025

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Employee Rating

Excellent service and sales . ..easy to work with Amy and Misty....will do all service with this dealership ..easy to work with Amy and Misty....will do all service with this dealership More

by munkelbach

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 04, 2025 -

Regal Kia Lakeland responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Regal Kia Lakeland!

September 02, 2025

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Misty is my service advisor and she is always great! Meets me with a smile and genuinely cares about her customers. Meets me with a smile and genuinely cares about her customers. More

by Browland

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 03, 2025 -

Regal Kia Lakeland responded

Thank you for sharing your experience with Misty! We truly value your loyalty and we will be sure to pass along your feedback to her. See you next time at Regal Kia!

September 02, 2025

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Misty did a great job with working with me while I got my car did. She updated me promptly and made the process easy. car did. She updated me promptly and made the process easy. More

by warfieldtjuan

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Benitez

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Sep 03, 2025 -

Regal Kia Lakeland responded

We're thrilled to hear Misty kept you informed and made the process seamless. We’ll pass along the kind words! Thank you for choosing Regal Kia!

September 02, 2025

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Employee Rating

I was pleased with the quick turnaround and I will be back again for scheduled maintenance back again for scheduled maintenance More

by mjc033

Verified Customer

Recommend Dealer

Yes

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Sep 03, 2025 -

Regal Kia Lakeland responded

Thank you for visiting our team here at Regal Kia! We look forward to seeing you again in the future!

September 02, 2025

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Employee Rating

Misty always has been exceptional, very understanding person. She explains everything and approximately time when work be done. If need more work done, she explains it. Allways with a smile... She is the person. She explains everything and approximately time when work be done. If need more work done, she explains it. Allways with a smile... She is the best. More

by Carlos

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 03, 2025 -

Regal Kia Lakeland responded

Thank you for highlighting Misty's exceptional service, Carlos! We are grateful for your support and look forward to seeing you next time here at Regal Kia!

August 31, 2025

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Employee Rating

Just what I needed - in and out quickly. And I especially appreciate my greeter! My highest recommendation. And I especially appreciate my greeter! My highest recommendation. More

by mychqaplain

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 02, 2025 -

Regal Kia Lakeland responded

It sounds like you had a seamless visit from start to finish, and we're thrilled to hear it! We hope to serve you again here at Regal Kia. Have a great day!

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