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Misty Osborne
Misty Osborne at Regal Kia Lakeland

Misty Osborne | Page 24

Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.8
911 Reviews
4.8

911 Reviews

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911 Reviews of Misty Osborne

May 17, 2025

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Employee Rating

It was a great experience, wonderful costumer service and the service was done on time More

by Simeonzidony06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jeremy Mahr , Jorge Benitez

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May 19, 2025

Regal Kia Lakeland responded

Thank you for reviewing your recent visit here at Regal Kia! We hope you won't hesitate to reach out if we can be of service again in the future!

May 17, 2025

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Employee Rating

Employees communicated well, with clear information. The wait at the dealership was tolerable, with food to nibble on during the wait. I was well aware before my arrival as to how long I would have to More

by MLMPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jeremy Mahr , Jorge Benitez

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May 19, 2025

Regal Kia Lakeland responded

We're glad to hear that our team at Regal Kia kept you informed and comfortable during your visit. It's great to know the wait was manageable, and we appreciate your feedback!

May 17, 2025

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Employee Rating

Best service around. Misty and Anneliese kept me informed through the whole process. I wouldn't go anywhere else. More

by JR2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jeremy Mahr , Jorge Benitez

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May 19, 2025

Regal Kia Lakeland responded

We're delighted to hear that Misty and Anneliese provided you with top-notch service at Regal Kia! Thank you for your loyalty, and we look forward to serving you again in the future.

May 15, 2025

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Employee Rating

Always friendly professional staff from start to finish of the visit ready to assist you with any concerns you have about your vehicle. More

by mikewaylon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 16, 2025

Regal Kia Lakeland responded

Mikewaylon, we're delighted to hear that our team at Regal Kia provided you with friendly and professional service throughout your visit. Thanks for sharing your experience!

May 09, 2025

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I enjoy the clean car. And they vacuum the drive side for me. Thanks so much More

by rkirklanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Benitez, Srecko Bokun, Tyrin Ashley, was the one that work with on my purchase. Srecko did the finance for me. If it was not for Srecko, i would never done business with your company again. Pablo also help out my hurting heart.

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May 09, 2025

Regal Kia Lakeland responded

It's our privilege to serve you! Thanks for trusting Regal Kia with your vehicle. We hope to see you again next time!

May 05, 2025

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Employee Rating

I had an appointment for 3 o'clock and I got there early, And it still took over an hour and a 1/2 for an oil change and a car wash More

by rtst77
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne

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May 05, 2025

Regal Kia Lakeland responded

Thank you for your feedback. We apologize for the wait during your visit to Regal Kia and appreciate your patience. We'll work on improving our efficiency to better serve you next time!

May 05, 2025

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Employee Rating

Slow service turnover times even for a simple oil change, but good customer service from all employees. More

by morgan.plummer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jeremy Mahr , Jorge Benitez, Eddie Fortune

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May 07, 2025

Regal Kia Lakeland responded

Thank you for your feedback! We're glad to hear that our team provided good customer service, but we apologize for the slow service turnover times. We appreciate your patience and are working on improving efficiency. If there's anything else you'd like to discuss, feel free to reach out. Thank you, Santos Rivera - Service Lane Manager - (863) 808-1213

May 03, 2025

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Employee Rating

Misty is fantastic. She is patient, understanding, and explains everything that needs to be worked on on my vehicle. Keeps me updated. More

by angl7972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 05, 2025

Regal Kia Lakeland responded

We're delighted to hear that Misty provided excellent service at Regal Kia! Keeping you informed and ensuring a seamless experience is what we strive for. Thanks for sharing your feedback with us!

May 03, 2025

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Employee Rating

Friendly staff great service. .i would highly recommend to friends and family for service and repairs More

by jillburr04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jeremy Mahr , Jorge Benitez

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May 05, 2025

Regal Kia Lakeland responded

Hi Jill! Thank you for leaving us this five-star review and for your kind words about our service team at Regal Kia! We'll see you next time!

May 03, 2025

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Employee Rating

Service agent was very personable and polite She did a great job explaining and was helpful More

by bkerber1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 05, 2025

Regal Kia Lakeland responded

Your support shines as bright as five stars! See you again soon! Thank you! - Regal Kia

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