Misty Osborne
Misty Osborne at Regal Kia Lakeland

Misty Osborne | Page 29

Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

Contact Me
4.8
912 Reviews
4.8

912 Reviews

Write a Review

912 Reviews of Misty Osborne

January 21, 2025

Dealership Rating
Employee Rating

Regal Kia is a great company to work with. Thank you. I was well taken care of and Misty was awesome! More

by Bobbi Lee
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2025

Regal Kia Lakeland responded

Bobbi, we're delighted to hear that Misty and the Regal Kia team took great care of you. Thanks for sharing your experience with us!

January 17, 2025

Dealership Rating
Employee Rating

Pleasant staff who gave me a convenient appointment time. Good service. Comfortable waiting area. Very happy More

by joe@artanis.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez , Jorge Benitez

Jan 17, 2025

Regal Kia Lakeland responded

Joe, we're delighted to hear you had a positive experience with our team at Regal Kia! It's great that the appointment was convenient and the waiting area comfortable. Thank you for sharing your feedback!

January 17, 2025

Dealership Rating
Employee Rating

My visit was okay very friendly people however I went to get molding replaced on my Kia Telluride but no one noticed the other side came off because it was sent through the car wash by one of the employees More

by phelishalaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 03, 2025

Regal Kia Lakeland responded

Thank you for the review. We apologize for any inconvenience caused by this experience and appreciate your patience while it was resolved. Please don't hesitate to reach out if there's anything else we can do for you! - The Regal Kia Team

January 16, 2025

Dealership Rating
Employee Rating

Everyone was extremely friendly and professional. The dealership is clean and organized. They made sure that I was happy with my purchase More

by kmobley11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Mahr, Meleke Dennis

Jan 17, 2025

Regal Kia Lakeland responded

We're delighted to hear that you had a positive experience with our friendly and professional team at Regal Kia! Thank you for your kind words, and we're glad you're happy with your purchase.

January 16, 2025

Dealership Rating
Employee Rating

Getting my cars serviced is always quick and easy, especially being able to schedule it online! Had some warranty work done on 2 of my cars and they do a great job from start to finish. More

by timasch4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jeremy Mahr , Jorge Benitez, Genesis Cruz

Jan 16, 2025

Regal Kia Lakeland responded

We're delighted to hear that your service experiences at Regal Kia have been smooth and efficient! It's great to know our online scheduling is making things easier for you. Thank you for trusting us with the care of your vehicles!

January 10, 2025

Dealership Rating
Employee Rating

I just think the value I would have to comment on when I bought my Kia I wanted to change my mind about 3 hours after we got to the dealership and I was told that now it would be a repossession if I didn't More

by NASCARNURSE88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez

Feb 03, 2025

Regal Kia Lakeland responded

It's concerning to hear about your experience with changing your mind on the purchase. We strive for flexibility and understanding, especially in such situations, and I'm sorry if this wasn't reflected during your visit. If you'd like to discuss this further or have any questions, please feel free to reach out. Thank you, Jorge Benitez - Service Lane Manager - 8633330525

January 10, 2025

Dealership Rating
Employee Rating

Very nice ,very professional and guick. . It's the 1st KIA Dealership that was, practically on top on time and kept me up to date. Misty was very professional and went above her duty and and More

by Yvonne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2025

Regal Kia Lakeland responded

Yvonne, we're delighted to hear that Misty and the Regal Kia team provided you with such a timely and professional experience. Thank you for sharing your feedback!

January 10, 2025

Dealership Rating
Employee Rating

Jonathan and his brother George have been service advisors for many years! Their dedication to their job as advisors is a an Extreme asset to your dealership! Their total experience as advisors has More

by lbbugler1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jeremy Mahr , Jorge Benitez, Srecko Bokun, Kelsey Johnson, Willie Moreira

Jan 10, 2025

Regal Kia Lakeland responded

Thank you for sharing such a glowing review about Jonathan and George! We're delighted to hear that their dedication has made your visits to Regal Kia enjoyable. We truly value having them as part of our team, and we appreciate your kind words!

January 04, 2025

Dealership Rating
Employee Rating

Thanks so much for always taking good care of me and my car! I appreciate you all More

by j6m9g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2025

Regal Kia Lakeland responded

It's our privilege to serve you! Thanks for your continued support of the Regal Kia team. We look forward to seeing you next time!

January 02, 2025

Dealership Rating
Employee Rating

⭐⭐⭐⭐⭐ I am very grateful for the excellent customer service I received at the Regal Kia Lakeland location! I especially want to highlight Jeremy, who was incredibly attentive and professional throughou More

by Vilmarilys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jeremy Mahr , Jorge Benitez, Genesis Cruz, Kelsey Johnson

Jan 03, 2025

Regal Kia Lakeland responded

Thank you for the glowing review! We're delighted to hear that Jeremy provided such exceptional service at Regal Kia. We appreciate your recommendation and look forward to serving you again in the future!

...
29
...

Dealership Inventory (506 Vehicles)

new 2026 Kia Sorento car, priced at $32,419
2026 Kia Sorento
new
Gray exterior
8-Speed Automatic
FWD
new 2026 Kia K4 car, priced at $22,584
2026 Kia K4
new
Gray exterior
CVT
FWD
new 2027 Kia Telluride Hybrid car, priced at $57,585
2027 Kia Telluride Hybrid
new
Black exterior
6-Speed Automatic
AWD
new 2026 Kia K4 car, priced at $23,064
2026 Kia K4
new
White exterior
CVT
FWD
new 2026 Kia K4 car, priced at $22,688
2026 Kia K4
new
Blue exterior
CVT
FWD
new 2026 Kia Sportage car, priced at $30,091
2026 Kia Sportage
new
Gray exterior
8-Speed Automatic
FWD