Misty Osborne | Page 31

horrible experience with kia my car has been towed and the 5th time in the shop today after almost $4000.00 and still not fixed i am lost for words terrible repair experience i could have gotten a new car the 5th time in the shop today after almost $4000.00 and still not fixed i am lost for words terrible repair experience i could have gotten a new car with a 4k down payment I just need kia to fix it correctly people do not have that kind of money to spend and nothing is taken care of absolute most horrible and frustrating experience ever More

by sortiz36 Verified Customer Verified Customer

Report | Print

Service is always great. It's always clean in the waiting room. I always get waited on. It's always clean in the waiting room. I always get waited on. More

by DaJoQuim Verified Customer Verified Customer

Report | Print

Service department is excellent. Misty is hands down the BEST advisor on staff! Appreciate her keeping our vehicle on point! Misty is hands down the BEST advisor on staff! Appreciate her keeping our vehicle on point! More

by CAROFALINA Verified Customer Verified Customer

Report | Print

Misty is always very prompt, courteous, and professional. She is an amazing asset for the Regal team She is an amazing asset for the Regal team More

by JENNALN Verified Customer Verified Customer

Report | Print

Was told our car would be worked on Saturday. No one called us. Had to call Monday for our car to be ready on Tuesday. And was treated like it was no big deal. Customer service needs help!! No one called us. Had to call Monday for our car to be ready on Tuesday. And was treated like it was no big deal. Customer service needs help!! More

by JULIECOLDING Verified Customer Verified Customer

Report | Print

SERVICE WAS EXCELLENT. SALES DEPARTMENT AND FINANCE DEPARTMENT WAS EXCELLENT. TRANSACTION WENT VERY SMOOTH AND FAST. SALES DEPARTMENT AND FINANCE DEPARTMENT WAS EXCELLENT. TRANSACTION WENT VERY SMOOTH AND FAST. More

by akers85 Verified Customer Verified Customer

Report | Print

This is the best dealership i've ever had the pleasure of dealing with. The staff is honest, professional, and very caring. I have bought at least 4 cars from them and have always been more than satisfied wi dealing with. The staff is honest, professional, and very caring. I have bought at least 4 cars from them and have always been more than satisfied with thier service. I drive an hour just to go to this dealership and it is well worth it. I would recommend them to anybody. More

by CINDY.SUSZKO Verified Customer Verified Customer

Report | Print

We came in on a Thursday expressing our concerns. They brushed us off and said it was fixed. We come home (we live 1 hr away), and the issue still persists. We have to now come in Friday so now we ar They brushed us off and said it was fixed. We come home (we live 1 hr away), and the issue still persists. We have to now come in Friday so now we are out of 2 days of work. The technician STILL didn’t believe us so we had to go back and physically show them. They were very rude. Then they give us a rental car that ends Tuesday. Well the part takes a week to get in so our rental car has to get extended. They said our car should be ready Friday. Well we take another day off and it’s not ready yet. They say maybe Monday. Just not a very good experience. Then when we do finally pick it up, our car is dirty inside and out and they basically hand the keys over, walked away, and didn’t go over anything details. More

by nosierosie3 Verified Customer Verified Customer

Report | Print

I had to wait a little bit longer for my car, but it was great service great service More

by sassygirl406 Verified Customer Verified Customer

Report | Print

Horrible, Horrible, Horrible. Nah, I was just kidding. Love the entire service dept team, the tech and parts dept too ! The Broski - Jeremiah, Justin, Misty, The cashier Auntie Nah, I was just kidding. Love the entire service dept team, the tech and parts dept too ! The Broski - Jeremiah, Justin, Misty, The cashier Auntie K, "RJ" - Jorge in Parts and so on... Definitely a repeat customer here. Dont change the staff. Everyone's amazing... sometime 😂 More

by FADHILAH.ZEIN Verified Customer Verified Customer

Report | Print