Misty Osborne
Misty Osborne at Regal Kia Lakeland

Misty Osborne | Page 38

Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.8
912 Reviews
4.8

912 Reviews

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912 Reviews of Misty Osborne

June 26, 2024

Dealership Rating
Employee Rating

Great experience. Very informative and paid attention to detail. Very happy with the service received. More

by d.chadwick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 08, 2024

Regal Kia Lakeland responded

Thank you!

June 22, 2024

Dealership Rating
Employee Rating

I like the work. I appreciate the communication from everyone involved in taking care of my car More

by crs520747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 25, 2024

Regal Kia Lakeland responded

Thank you!

June 22, 2024

Dealership Rating
Employee Rating

Everyone has always been courteous and professional. Service dept provides quick - efficient service, and explains work completed. Lounge area clean and nice to work from remotely while waiting for serv More

by dabot68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 25, 2024

Regal Kia Lakeland responded

Thank you!

June 21, 2024

Dealership Rating
Employee Rating

Everything was very good, A very enjoyable experience. A big thank you to everyone involved. More

by drn55044
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jeremy Mahr , Jorge Benitez, Genesis Cruz, Kelsey Johnson

Jun 25, 2024

Regal Kia Lakeland responded

Thank you!

June 20, 2024

Dealership Rating
Employee Rating

Service was great! Came in at the end of the day to have some keys programmed and was out in 30-40 mins More

by mloyd595
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 25, 2024

Regal Kia Lakeland responded

Thank you!

June 20, 2024

Dealership Rating
Employee Rating

I really appreciate the effort your employees put in to make me feel at home. More

by james8812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Jeremy Mahr , Jorge Benitez, Genesis Cruz, Kelsey Johnson

Jul 08, 2024

Regal Kia Lakeland responded

We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We Look forward to seeing you again.

June 19, 2024

Dealership Rating
Employee Rating

Great customer service and the waiting area was comfortable. I really appreciated the personal attention, and they washed my car! More

by KAZMORROW1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelsey Johnson

Jul 08, 2024

Regal Kia Lakeland responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

June 17, 2024

Dealership Rating
Employee Rating

She was awesome and very professional, though the problem with the alignment persists. I will be bringing it back. More

by patriot64
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kelsey Johnson

Jul 05, 2024

Regal Kia Lakeland responded

Thank you for bringing this to our attention. We’re sorry you had a bad experience. Please feel free to reach out to Jonathan Benitez – Service Lane Manager to discuss.

June 13, 2024

Dealership Rating
Employee Rating

Great service for what was needed and the recommendations were on point. Got everything I wanted taken care of. Also no pushy sales tactics. More

by ejm31623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2024

Regal Kia Lakeland responded

Thank you so much for taking the time to leave us feedback.

June 10, 2024

Dealership Rating
Employee Rating

Regal has treated me well. I have 2024 Teluride my wife drives and I purchased a 2024 Silverado. Service from Misty has been fantastic! More

by jay310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2024

Regal Kia Lakeland responded

I hope you are loving both vehicles! Thank you!

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