Dealership Experience
14 yrs, 8 mos
588 Reviews
Write a Review588 Reviews of Mitch Evens
July 05, 2021
Rick at St.Cloud Toyota recently helped us find the perfect first vehicle for our daughter. Safety & reliability were most important to us and she absolutely loves her RAV4! Professional & accommodati perfect first vehicle for our daughter. Safety & reliability were most important to us and she absolutely loves her RAV4! Professional & accommodating from start to finish! More
Other Employees Tagged: Rick Knettel , Bruce Arnold
July 02, 2021
I feel that they treated us fairly. I especially appreciate the salesperson, "Gage" He was professional, knowledgeable, and kind. We will assume we will continue to receive good service as needed appreciate the salesperson, "Gage" He was professional, knowledgeable, and kind. We will assume we will continue to receive good service as needed for the life of our new vehicle! More
Other Employees Tagged: Gage Falkenborg
July 02, 2021
Friendly and good job on the buying process and explaining the features on the car. explaining the features on the car. More
Other Employees Tagged: Rick Knettel
June 29, 2021
My visit to Toyota on 6/28/21 was very exceptional. Rick Knettle was knowledgable, polite and thorough. I ended up with a vehicle just right for me. Rick Knettle was knowledgable, polite and thorough. I ended up with a vehicle just right for me. More
Other Employees Tagged: Rick Knettel
June 29, 2021
My first experience with Gage was mostly negative. Zero customer service. My experience with Todd was much better, and more what I had expected. The service department is polite, but service scheduling is customer service. My experience with Todd was much better, and more what I had expected. The service department is polite, but service scheduling is weeks out most of the time, which is inconvenient. More
Other Employees Tagged: Rob Gable, Dan Faber , Todd Dembowski, Gage Falkenborg
June 28, 2021
The sales staff was great but the finance department is lacking customer service skills. When we decided to purchase and finance through Toyota credit, the finance representative (Mark) was unfriendly and lacking customer service skills. When we decided to purchase and finance through Toyota credit, the finance representative (Mark) was unfriendly and somewhat condescending! I expressed my concern to the sales manager (John) and he offered to have Mitch from finance call me. Mitch called several days later and was quite knowledgeable/pleasant on the phone. However, when we ended our conversation I requested a recap by email and additional information regarding extended warranties and have not received anything. Needless to say I am less than satisfied with my experience. More
Other Employees Tagged: Trevor Jevne , Marc Alsdurf, Jon Viemeister
June 25, 2021
The St. Cloud Toyota Team provides excellent service and true value not found with many other companies. We have purchased several vehicles over the years from SC Toyota and have had all services completed true value not found with many other companies. We have purchased several vehicles over the years from SC Toyota and have had all services completed there. We always have been impressed with their sense of urgency and customer satisfaction that exceeds our expectations. Rick Knettle just sold us our latest vehicle. He went above and beyond, including providing innovative financing ideas that saved us money. He is a true professional working with a committed team. Dan and Lori provided totally unexpected vehicle service. They were flexible, knowledgeable, and professional. Great to work with. Of course, purchasing a vehicle requires a visit to the finance department. Mitch was personable and very efficient. Nice support for the sales team! Great job, everyone! More
Other Employees Tagged: Rick Knettel, Dan Pope, Dan Faber , Bruce Arnold, Lori Heinz
June 25, 2021
Todd was extremely helpful and friendly. I would recommend shopping here to any of my friends and will likely return for my next vehicle purchase. recommend shopping here to any of my friends and will likely return for my next vehicle purchase. More
Other Employees Tagged: Todd Dembowski
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