Mitch Poole | Page 18

Billy at Jimmy Britt was the most helpful service manager I’ve had the pleasure of dealing with. My truck experienced the fuel pump failure that has been recalled for a while now and the only part that they I’ve had the pleasure of dealing with. My truck experienced the fuel pump failure that has been recalled for a while now and the only part that they did not have was the fuel tank. Billy went above and beyond, giving me a loaner truck to drive for three weeks while RAM drug their feet at every turn, promising to expedite the tank just to have it arrive 10 days after the initial quoted arrival date. I definitely still have a sour taste in my mouth when it comes to RAM, but if it were not for the kindness and professional attitude from Billy and his staff I would have been very disappointed by the experience. I cannot say enough good about the entire service team and Jimmy Britt. More

by henderson_travis Verified Customer Verified Customer

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Jamey Boney kept me informed with great communication! ! He explained the situation and the solution. He also lifted the hood of my car and showed me exactly where all the new parts were installed!!! ! He explained the situation and the solution. He also lifted the hood of my car and showed me exactly where all the new parts were installed!!! More

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Great place to so business, Billy Wright has a great shop. Jamie,.Mitch and Adam are all great guys and do what it takes to get you issues resolved. shop. Jamie,.Mitch and Adam are all great guys and do what it takes to get you issues resolved. More

by justicejoe Verified Customer Verified Customer

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Mitch took great care of me, offered called and checked with me after the fact! with me after the fact! More

by relee10 Verified Customer Verified Customer

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They did a good job and my radio has been working well since it was repaired since it was repaired More

by GSU88 Verified Customer Verified Customer

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I loved the friendly atmosphere. It was so refreshing. Highly recommend! The wait time was not long at all and the staff was great! It was so refreshing. Highly recommend! The wait time was not long at all and the staff was great! More

by FRENCH_GLORIA Verified Customer Verified Customer

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Very intelligent mechanics and diligent workers. Great service and great people. Happy they are always so easy to work with getting my truck fixed. Great service and great people. Happy they are always so easy to work with getting my truck fixed. More

by chris_tyree Verified Customer Verified Customer

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Bought a Ram 2500 from an individual. Billy Wright and his service crew did an excellent job inspecting from bumper to bumper. Performed all services and needed repairs. I am very pleas Billy Wright and his service crew did an excellent job inspecting from bumper to bumper. Performed all services and needed repairs. I am very pleased with the work and service that was done! More

by Mike Verified Customer Verified Customer

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Exit service Top finance man A good lady that stays on top of things and checking on the customer after Sale Ashley job top of things and checking on the customer after Sale Ashley job More

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Always seem to receive prompt service for my Jeep needs. always friendly personal to check in with. always friendly personal to check in with. More

by alenah924 Verified Customer Verified Customer

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