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Mitch Poole

Overview Reviews (385)

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Mitch Poole

Mitch Poole | Page 17

Service Advisor

Joe Maus Chrysler Dodge Jeep RAM

2054 US-441
Dublin, GA 31021

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4.5

385 Reviews

Overview Reviews (385)

Dealership Experience

14 yrs, 8 mos

Industry Experience

14 yrs, 8 mos

Specialties & Trainings

RAM Expert, Jeep Expert, UConnect Expert, MOPAR Expert

4.5

385 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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385 Reviews of Mitch Poole

November 26, 2022

Dealership Rating

Employee Rating

The staff is not very friendly. The service department acts like they are doing you a favor by being there. The service department acts like they are doing you a favor by being there. More

by plmchale59

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Billy Wright

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Nov 28, 2022 -

Joe Maus Chrysler Dodge Jeep RAM responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to Don Ruguleiski at (478) 200-3780 to discuss this further.

November 24, 2022

Dealership Rating

Employee Rating

Very knowledgeable and courteous staff. I appreciate their attention to detail and how well they kept me posted on the progress of my repair. Give them a try and you won't be disappointed I appreciate their attention to detail and how well they kept me posted on the progress of my repair. Give them a try and you won't be disappointed. More

by NATHPHILLIPS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Billy Wright

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Nov 25, 2022 -

Joe Maus Chrysler Dodge Jeep RAM responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 02, 2022

Dealership Rating

Employee Rating

Good experience But need more discounts for the customers Also need to have military discounts for those who served. Also need to have military discounts for those who served. More

by cj11368

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Nov 09, 2022 -

Joe Maus Chrysler Dodge Jeep RAM responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 02, 2022

Dealership Rating

Employee Rating

service was awesome The team was well organized and very attentive would recommend to others very attentive would recommend to others More

by traybaird

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Billy Wright

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Nov 10, 2022 -

Joe Maus Chrysler Dodge Jeep RAM responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

October 26, 2022

Dealership Rating

Employee Rating

servie performed. asked for service sheet. asked multible times still no sheet. made three visits to get ,still no sheet. frustrating, would like to see services perfo asked for service sheet. asked multible times still no sheet. made three visits to get ,still no sheet. frustrating, would like to see services performed and stats on brakes,tires and etc. that way i can stay on top of possible issues . been a strugle to get at every visit. dont understand More

by richardbassett11

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Billy Wright

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Oct 31, 2022 -

Joe Maus Chrysler Dodge Jeep RAM responded

Hi, we're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to Don Ruguleiski at (478) 200-3780. We look forward to hearing from you.

October 13, 2022

Dealership Rating

Employee Rating

Fantastic buying experience! Traveled 2 hours to purchase now our second vehicle from Jimmy Britt Dublin. Everyone there is fantastic! Also had my new Ram 1500 serviced while we Traveled 2 hours to purchase now our second vehicle from Jimmy Britt Dublin. Everyone there is fantastic! Also had my new Ram 1500 serviced while we were there. More

by Dstuckwisch

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Billy Wright, Justin Adkins, Blake Bush , Austin Padgett

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Oct 17, 2022 -

Joe Maus Chrysler Dodge Jeep RAM responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jimmy Britt Chrysler Dodge Jeep Ram! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 11, 2022

Dealership Rating

Employee Rating

Always a great and friendly experience when getting a periodic service or aftermarket work done on my Jeep. periodic service or aftermarket work done on my Jeep. More

by kevinm1200

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Billy Wright

Report | Print

Oct 14, 2022 -

Joe Maus Chrysler Dodge Jeep RAM responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

October 04, 2022

Dealership Rating

Employee Rating

Everyone was really patient with me and gave me the flexibility I needed with my work schedule. flexibility I needed with my work schedule. More

by k_faith_c

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Billy Wright

Report | Print

Oct 08, 2022 -

Joe Maus Chrysler Dodge Jeep RAM responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

September 22, 2022

Dealership Rating

Employee Rating

Very helpful and you can tell they care about their customers and have pride in what they do. Thank you for being an honest company. customers and have pride in what they do. Thank you for being an honest company. More

by amerdoor

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Billy Wright

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Sep 24, 2022 -

Joe Maus Chrysler Dodge Jeep RAM responded

Hi Amerdoor! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 21, 2022

Dealership Rating

Employee Rating

Always have taken very good care of me and my truck. Great customer service Always. Great customer service Always. More

by billyc33

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Billy Wright , Alan Lampp

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Sep 23, 2022 -

Joe Maus Chrysler Dodge Jeep RAM responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!