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Mitchell Orr
Mitchell Orr at Peltier Nissan

Mitchell Orr | Page 24

Service

Peltier Nissan

3201 S SW Loop 323
Tyler, TX 75701

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4.7
441 Reviews
4.7

441 Reviews

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441 Reviews of Mitchell Orr

March 22, 2025

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Employee Rating

The service coordinators are always helpful and informative when assistance is requested. They are a great team. More

by R_TAYLOR99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Trevino , Jaden Mayfield

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Mar 24, 2025

Peltier Nissan responded

Thank you for recognizing the efforts of our service coordinators at Peltier Nissan! We're delighted to hear that they were helpful and informative. We appreciate your support and look forward to assisting you again!

March 20, 2025

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Employee Rating

My radio cuts off while driving thy said i have to drop my vehicle off for two day but they can’t give me a loaner so I’ll b without a vehicle for about 3 days More

by d.mr.evans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Anthony Trevino

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Mar 23, 2025

Peltier Nissan responded

D.mr.evans, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We do need however need time to test your vehicle and verify any issues that you may be having so that we can correct them. We unfortunately do not have loaners but there is a rental car dept on site that we would be happy to schedule you with. Please give us a call if we can assist you any further.

March 18, 2025

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Employee Rating

I took my car their to fix my heater and it's still not fix. More

by cougarsaaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Trevino

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Mar 22, 2025

Peltier Nissan responded

Cougarsaaron, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. We would like to get this right for you so please contact our Service Manager at 903-561-7300 so that we may schedule a time to look at your vehicle.

March 18, 2025

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The dealership staff are always friendly and attentive. Their waiting room is clean and stocked with snacks and drinks. More

by JYFREEMAN83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Trevino

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Mar 18, 2025

Peltier Nissan responded

We're delighted to hear you enjoyed the friendly service and amenities at Peltier Nissan. Thanks for sharing your experience with us!

March 13, 2025

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Employee Rating

Peltier Service is always a great experience. Their service advisors are informative, but not overly pushy. More

by KRISTIN A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Trevino

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Mar 13, 2025

Peltier Nissan responded

Kristin, we're delighted to hear that our service advisors at Peltier Nissan provided you with a great experience. Thank you for sharing your feedback!

March 12, 2025

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very helpful on routine maintance and additional problem that came up during this routine visit More

by DWIGHTHEDGPETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 12, 2025

Peltier Nissan responded

Your kind review warms our hearts! Thank you from the Peltier Nissan Team.

March 12, 2025

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Employee Rating

Outstanding customer service! Ms. Summer our representative was very helpful supporting and friendly We really appreciated her More

by HAMPTONJEANETTEJOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kendrick Price, Marc Price, Anthony Trevino, Brian Carter , Jeremy Pollard

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Mar 12, 2025

Peltier Nissan responded

We're delighted to hear that Ms. Summer provided outstanding customer service during your visit to Peltier Nissan! Thank you for sharing your experience, and we appreciate the kind words about our team.

March 11, 2025

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Employee Rating

Mitchell was courteous, prompt, understanding…he took his job seriously. He took initiative and reached out to Valvoline to help get my insurance claim taken care of. More

by JUJUHYNES73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chloe

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Mar 12, 2025

Peltier Nissan responded

We're happy to hear that Mitchell provided such attentive service at Peltier Nissan. Thank you for sharing your experience with us!

March 11, 2025

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Employee Rating

Was promptly greeted. Was told my service would take about 1 hour to complete. Service was done as promised. And my vehicle was washed and vacuumed. More

by johnparker7924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 11, 2025

Peltier Nissan responded

John, we're delighted to hear that your service experience at Peltier Nissan was timely and thorough. Thanks for sharing this feedback with us!

Mar 13, 2025

Peltier Nissan responded

Johnparker7924, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Peltier Nissan. We hope to be of service to you again in the future. Best wishes, Peltier Nissan

March 10, 2025

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Employee Rating

Friendly, knowledgeable, competent. We will keep buying our cars there. 😁 I would highly recommend Peltier Nissan, as well as Melissa in Service. More

by DEB_BLAIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Trevino , Melissa.

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Mar 10, 2025

Peltier Nissan responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Peltier Nissan, especially Melissa in Service, made such a positive impression. We look forward to assisting with your future car needs!

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