Cheyenne Lightfoot
Customer Relations Manager
Elder Ford of Tampa
9560 N Florida Ave
Tampa, FL 33612
Hi, I’m Cheyenne, and I am the Customer Experience Manager at Elder Ford of Tampa. I work closely with every department to support our customers from the moment they arrive through their purchase and/or service visit and long after they leave. My goal is to ensure every question is answered, every concern is heard, and every customer feels genuinely supported. I look forward to helping make your experience easy, transparent, and enjoyable!
Read moreSpecialties & Trainings
Customer Experience & Relations
Ford Sales and Service Support
Post-Purchase Customer Care
Customer Satisfaction and Review Management
Dealership Operations and Administration
Finance School
87 Reviews
Write a Review87 Reviews of Cheyenne Lightfoot
September 20, 2026
Most of everything was very pleasant, The transparency of scheduling and the well crafted salesmanship. From the front desk all the way to the mangers, The only thing that's was not pleasant was the comucati scheduling and the well crafted salesmanship. From the front desk all the way to the mangers, The only thing that's was not pleasant was the comucation skills of the financial department. The individual that was working with us was a bit rude. Maybe having a bad day? Still it was unpleasant. More
Other Employees Tagged: Luis Pena
September 18, 2026
Buena Atencion y servicio de parte de Elder Ford y Sergio Fabian en la atencion y negociacion Fabian en la atencion y negociacion More
Other Employees Tagged: Sergio Fabian, Yordan Roda Montesino
September 17, 2026
This dealership was very nice and welcoming. They did not take too long or try to get me out of a certain type of money, they got me into the car I wanted with the perfect price. They did not take too long or try to get me out of a certain type of money, they got me into the car I wanted with the perfect price. More
September 11, 2026
Great customer service and was very professional! They were very knowledgeable and would highly recommend this dealership. They were very knowledgeable and would highly recommend this dealership. More
Other Employees Tagged: Korey Thompson
September 08, 2026
Great communication and customer service. This was my second car purchase and the process was seamless. Elder ford really does priority customer satisfaction This was my second car purchase and the process was seamless. Elder ford really does priority customer satisfaction More
Other Employees Tagged: Antonio Torres, Grace Avery , Jayson Sierra
September 04, 2026
I had an absolute 5-star experience at Elder Ford, and I cannot recommend their service department enough. From the moment I arrived, the entire process was seamless, professional, and completely stress-fre cannot recommend their service department enough. From the moment I arrived, the entire process was seamless, professional, and completely stress-free. Johany went completely above and beyond to make sure my vehicle was meticulously taken care of and kept me informed every single step of the way. Her exceptional communication skills, transparency with pricing, and warm customer care made a massive impression on me. If you take your vehicle here, definitely ask for Johanni because her dedication and top-tier service are truly unmatched! I meant to give all fives, but I accidentally hit a 4. My apologies. More
Other Employees Tagged: Johany Trespalacios , Johany Trespalacios
September 04, 2026
Cheyenne consistently asks me to leave reviews after I get simple maintenance done on my vehicle get simple maintenance done on my vehicle More
Other Employees Tagged: Anthony Huertas, Rami Mohammed
September 03, 2026
Cheyenne was very nice and knowledgeable, I highly recommend. Service was quick and done correctly. recommend. Service was quick and done correctly. More
Other Employees Tagged: Sergio Fabian
September 01, 2026
Great experience at Ford of Tampa! Leo was very helpful, professional, and made the whole process easy from start to finish. He answered all my questions and made sure everything went Leo was very helpful, professional, and made the whole process easy from start to finish. He answered all my questions and made sure everything went smoothly. I definitely recommend asking for Leo if you’re looking to service your vehicle! More
Other Employees Tagged: Dan Sills, Kyle Clos, Geoffrey Patterson, Alex Velez, Chris Peralta, Janice Ramos, Sara Jacobson, Lynn Bonnell , Leonardo Crespo Menendez

