Cheyenne Lightfoot
Cheyenne Lightfoot at Elder Ford of Tampa

Cheyenne Lightfoot

Customer Relations Manager

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

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4.7
87 Reviews

Hi, I’m Cheyenne, and I am the Customer Experience Manager at Elder Ford of Tampa. I work closely with every department to support our customers from the moment they arrive through their purchase and/or service visit and long after they leave. My goal is to ensure every question is answered, every concern is heard, and every customer feels genuinely supported. I look forward to helping make your experience easy, transparent, and enjoyable!

Specialties & Trainings

Customer Experience & Relations

Ford Sales and Service Support

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4.7

87 Reviews

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87 Reviews of Cheyenne Lightfoot

September 20, 2026

Dealership Rating
Employee Rating

Most of everything was very pleasant, The transparency of scheduling and the well crafted salesmanship. From the front desk all the way to the mangers, The only thing that's was not pleasant was the comucati More

by delacruz.jarred.jd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Pena

September 18, 2026

Dealership Rating
Employee Rating

Buena Atencion y servicio de parte de Elder Ford y Sergio Fabian en la atencion y negociacion More

by Rafael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 17, 2026

Dealership Rating
Employee Rating

This dealership was very nice and welcoming. They did not take too long or try to get me out of a certain type of money, they got me into the car I wanted with the perfect price. More

by ethanvictorsmith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ali Syed, Luis Pena

September 16, 2026

Dealership Rating
Employee Rating

I was happy with everything. Thanks to the team for selling me the car—they even gave me a discount of over $2,000 at my request. More

by garik718pl
Recommend Dealer
Yes

Other Employees Tagged: Luis Pena

Sep 17, 2026

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

September 11, 2026

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Great customer service and was very professional! They were very knowledgeable and would highly recommend this dealership. More

by futureflipz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Korey Thompson

Sep 19, 2026

Elder Ford of Tampa responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

September 08, 2026

Dealership Rating
Employee Rating

Great communication and customer service. This was my second car purchase and the process was seamless. Elder ford really does priority customer satisfaction More

by Ms.Williams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Antonio Torres, Grace Avery , Jayson Sierra

Sep 10, 2026

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 04, 2026

Dealership Rating
Employee Rating

I had an absolute 5-star experience at Elder Ford, and I cannot recommend their service department enough. From the moment I arrived, the entire process was seamless, professional, and completely stress-fre More

by s.gilliam30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios , Johany Trespalacios

Sep 06, 2026

Elder Ford of Tampa responded

Hi, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 04, 2026

Dealership Rating
Employee Rating

Cheyenne consistently asks me to leave reviews after I get simple maintenance done on my vehicle More

by Honeybee1500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Huertas, Rami Mohammed

Sep 06, 2026

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

September 03, 2026

Dealership Rating
Employee Rating

Cheyenne was very nice and knowledgeable, I highly recommend. Service was quick and done correctly. More

by juan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sergio Fabian

Sep 04, 2026

Elder Ford of Tampa responded

Hello Juan, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for the recommendation, and have an amazing day!

September 01, 2026

Dealership Rating
Employee Rating

Great experience at Ford of Tampa! Leo was very helpful, professional, and made the whole process easy from start to finish. He answered all my questions and made sure everything went More

by Luispena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2026

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for the recommendation, and have an amazing day!

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