Geoffrey Patterson

Overall good - used car manager did not make good on his promise of a particular interest rate. promise of a particular interest rate. More

by Delndc Verified Customer Verified Customer

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I contacted several Ford dealerships before reaching out to Elder Ford. After I submitted an inquiry through their website, Jim Hensel provided all the information I requested, and we finalized a deal the n to Elder Ford. After I submitted an inquiry through their website, Jim Hensel provided all the information I requested, and we finalized a deal the next morning. My experience with Elder Ford and Mr. Hensel could not have gone better. Christian in financing made finalizing the sale straightforward and fast—I was in at 9 and out the door with my truck before noon. More

by ronbublitz88 Verified Customer Verified Customer

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The overall experience was better than my previous times. Everyone was so welcoming and weren’t trying to scam us. The manager even took time to stop by and talk and laugh with us. Our salesperson Khaled was Everyone was so welcoming and weren’t trying to scam us. The manager even took time to stop by and talk and laugh with us. Our salesperson Khaled was amazing as well. We appreciate him for getting everything taken care of and out the door with urgency. Definitely recommend to other customers. More

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Finance guy was rude and wrong, $42. 5k was out the door price, I paid $5k, so the financing should have been on $37.5k, i see the finance is now on $45378 5k was out the door price, I paid $5k, so the financing should have been on $37.5k, i see the finance is now on $45378 More

by me.suraj.pandey Verified Customer Verified Customer

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Great service and great communication. I will continue to have my vehicles serviced here in the future. I will continue to have my vehicles serviced here in the future. More

by john@johnbast.com Verified Customer Verified Customer

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Great experience at Ford of Tampa! Leo was very helpful, professional, and made the whole process easy from start to finish. He answered all my questions and made sure everything went Leo was very helpful, professional, and made the whole process easy from start to finish. He answered all my questions and made sure everything went smoothly. I definitely recommend asking for Leo if you’re looking to service your vehicle! More

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Great dealership! Staff is always responsive and friendly. They have great pricing on new and used and go above and beyond to earn customers for life. Staff is always responsive and friendly. They have great pricing on new and used and go above and beyond to earn customers for life. More

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The initial sales experience was great. Unfortunately you can’t buy a car without dealing with the finance and insurance department which is where things went wrong for me. Fortunately I Unfortunately you can’t buy a car without dealing with the finance and insurance department which is where things went wrong for me. Fortunately I read all my paperwork and noticed they automatically added in the cost of future maintenance to my deal at a cost of an additional $10k. It was like pulling teeth to get them to change the paperwork to reflect my agreed upon sales price only!! Be careful if buying from Elder. More

by racree828 Verified Customer Verified Customer

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It was what it was It was ok, I wouldn't run and tell anyone about it. anyone about it. More

by dameatrice.washington76 Verified Customer Verified Customer

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They sold my son a used car. He spent all of his savings to pay for this car. Drove it 2 days and it has problems. We paid for the warranty to cover engine and transmission. When He spent all of his savings to pay for this car. Drove it 2 days and it has problems. We paid for the warranty to cover engine and transmission. When we took it in. They said it looks like it needs a new engine. 2 DAYS WE HAS THIS CAR!! I said ok the warranty covers the engine. They said but your warranty doesn’t take effect for 30 days!! We were not happy. But they did let us get another car for more money and a better warranty. More

by tricia969 Verified Customer Verified Customer

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