Geoffrey Patterson

Worst experience in the 3 decades I have been going there. Took my vehicle in for a recall repair (life safety issue). Dealer says yes, it's part of the recall but you the customer has to pay for it there. Took my vehicle in for a recall repair (life safety issue). Dealer says yes, it's part of the recall but you the customer has to pay for it because Ford has not made the recall "active" even though I got a notice and it's on the NHTSA website as well. Long story short I was able to negotiate a lower out of pocket but that like saying a thief comes in takes all your belongings and yes ok I'll leave the TV. Am I supposed to thank you or is it still felony theft? This recall alone impacts over 740,000 vehicles (my vehicle also has 3 other recalls). Ford was number 1 in recalls in 2025 nearly doubling the number previously set by GM. Every car they manufacture is impacted and Ford's position is we'll let you know about them, but the customer has to pay for our lack of quality control. Rest assured I will not be buying another Ford, and the dealerships are all coconspirators as they do nothing to fight for their customer's rights even when they agree Ford is wrong. Read this and tell 3 friends Ford forgot that customer loyalty is a 2-way street and that we have choices in what we drive. More

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They were kind, professional, pleasant, not pushy, and each person I came in contact with that work. There were very friendly. I don't like car shopping. They made the experience quite enjoyable. each person I came in contact with that work. There were very friendly. I don't like car shopping. They made the experience quite enjoyable. More

by sonia.agee Verified Customer Verified Customer

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Excellent, they proceeded me quilt and held the car for three days without a deposit. three days without a deposit. More

by patrick.k.harris.civ Verified Customer Verified Customer

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dan and the team always treat me very well and take care of mt concerns of mt concerns More

by melaniejtmc2 Verified Customer Verified Customer

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Sergio is the best salesman ever! The service department is the best in the Tampa Bay area! The service department is the best in the Tampa Bay area! More

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Sergio is the best salesman i have ever known! He really listens to you and helps to find what you need. The service department is top notch. Every advisor there is awesome! He really listens to you and helps to find what you need. The service department is top notch. Every advisor there is awesome! More

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The Sales agent Kory was great. His manager not so great. Done Until we posted a bad goggle review then they decided to fix a bad module. His manager not so great. Done Until we posted a bad goggle review then they decided to fix a bad module. More

by gladyssoto158 Verified Customer Verified Customer

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Sergio is a awesome salesman and the service department is the best in Tampa Bay! is the best in Tampa Bay! More

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Horrible communication would not be returning due to my experience. It started off great. Please be careful if you do decide to purchase here experience. It started off great. Please be careful if you do decide to purchase here More

by ChuckM20 Verified Customer Verified Customer

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They were very accommodating to my schedule and serviced my vehicle where it was at. The staff was also very friendly and knowledgeable. my vehicle where it was at. The staff was also very friendly and knowledgeable. More

by jbrinkleyiii Verified Customer Verified Customer

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