Mobile Service
Mobile Service at Campbell Ford

Mobile Service

Remote Guest Experiences - Mobile Service Manager

Campbell Ford

2801 S 11th St
Niles, MI 49120

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4.9
184 Reviews

Dealership Experience

3 yrs, 1 mo

Languages Spoken

English English

4.9

184 Reviews

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184 Reviews of Mobile Service

April 07, 2026

Dealership Rating
Employee Rating

Loved the gentleman you sent out for mobile service! ! Great job 👏sir! Great job Campbell! More

by Uknowme28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Gamez

Apr 07, 2026

Campbell Ford responded

Thank you for the 5-star rating. We’re glad Mobile delivered such great service for your Ford. We’ll make sure Mobile sees your praise.

April 04, 2026

Dealership Rating
Employee Rating

Prompt and polite. They did great work and I appreciate them coming to my house, so convenient More

by kateflood13
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Gamez

Apr 04, 2026

Campbell Ford responded

Thank you for sharing your experience with our Mobile service. We’re glad our team provided prompt and polite work on your Fusion right at your home. We appreciate you trusting us with your Ford.

April 03, 2026

Dealership Rating
Employee Rating

Chris was excellent. The mobile service was fantastic. This was highly convenient and saved me a lot of time. I recommend Cambell ford and there service department. More

by WOW2ACCT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Gamez

Apr 03, 2026

Campbell Ford responded

We’re glad our Mobile service saved you time on your Ford. Chris and the team are happy they could make it convenient. Thank you for the recommendation.

April 03, 2026

Dealership Rating
Employee Rating

Great experience. They made it so easy for me to return and pick up the car. More

by terrihamilton0331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2026

Campbell Ford responded

We’re pleased to hear that returning and picking up your Honda was straightforward. Thank you for the five-star review. We look forward to assisting you again.

April 02, 2026

Dealership Rating
Employee Rating

Our technician arrived early. He used the computer to diagnose the problem quickly. He found the needed part and replaced it. The whole process took about 45 minutes. He was gr More

by JKCROUCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Coshow, Vincent Hernandez

Apr 02, 2026

Campbell Ford responded

Thank you for noting how our technician arrived ahead of schedule and used computer diagnostics to find and replace the needed part on your Ford Escape. Completing the service in about 45 minutes highlights our efficiency. We appreciate you sharing this positive experience.

March 31, 2026

Dealership Rating
Employee Rating

Quick response, and did a great job replacing the recall parts and module update , thank you More

by dewey6915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2026

Campbell Ford responded

Dewey, thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 26, 2026

Dealership Rating
Employee Rating

Very convenient way to get serviced at home! ! Great communication and always pleasant. Highly recommend. More

by lorivandagriff3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Gamez

Mar 26, 2026

Campbell Ford responded

Thank you for highlighting the convenience of our Mobile at home service. We’re glad our team communicated clearly and made the experience pleasant. Your recommendation means a great deal and we look forward to assisting your Ford again.

March 26, 2026

Dealership Rating
Employee Rating

I was greeted with a joyful voice and smile from Chris. He was very professional and you can truly tell he enjoy his job. He answered my questions and guided me into the right direction. The lobby was peac More

by Win
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Gamez

Mar 26, 2026

Campbell Ford responded

It’s wonderful to hear that Chris greeted you with enthusiasm and that our team’s clear communication and peaceful lobby helped you feel comfortable. We’re glad the service on your Ford Fusion went smoothly and that Mobile provided a courteous ride home. Your encouraging words inspire us to keep delivering this kind of care every day.

March 20, 2026

Dealership Rating
Employee Rating

Moe is great. Would definitely have him back for another mobile service. Very informative and helpful. More

by ASHLEY_HAIREGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2026

Campbell Ford responded

We’re glad our Mobile service team was informative and helpful while working on your Ford. We look forward to assisting you again whenever you need service. Thank you for the five-star rating.

March 18, 2026

Dealership Rating
Employee Rating

Kind staff to talk to, great job on the mobile service! I would recommend Campbell Ford. More

by terrybrineytb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Gamez

Mar 19, 2026

Campbell Ford responded

Thank you for highlighting our Mobile service and the friendly support you received with your Kia Forte. We’re glad everything went smoothly and appreciate your recommendation.

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