Mobile Service
Mobile Service at Campbell Ford

Mobile Service

Remote Guest Experiences - Mobile Service Manager

Campbell Ford

2801 S 11th St
Niles, MI 49120

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4.9
161 Reviews

Dealership Experience

2 yrs, 10 mos

Languages Spoken

English English

4.9

161 Reviews

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161 Reviews of Mobile Service

January 28, 2026

Dealership Rating
Employee Rating

Quick reply for setting up the appointment, great communication, and just making sure I was taken care of was amazing! More

by reggiewilliams2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Davey, Colin Daly

Jan 28, 2026

Campbell Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 21, 2026

Dealership Rating
Employee Rating

Tech arrived on time and was able to answer all of our questions related to the recall work that was done. More

by hogesh34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2026

Campbell Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 19, 2026

Dealership Rating
Employee Rating

The service person providing service at my home was prompt, courteous and communicative. Everything went well. More

by AREDLEFSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Davey, Colin Daly

Jan 19, 2026

Campbell Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 18, 2026

Dealership Rating
Employee Rating

Mobile service is great! Technician was friendly and professional. He answered several questions I had and was helpful. More

by na16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colin Daly

Jan 18, 2026

Campbell Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 08, 2026

Dealership Rating
Employee Rating

The Mobile Service Technician was great and informative. .... Was at location ready to perform the task at hand.... Mike Vaerewyck More

by HKING4
Service Time
Service Communication
Recommend Dealer
Yes
Jan 08, 2026

Campbell Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Campbell Ford. We look forward to having you as one of our valued customers for many more years to come!

January 07, 2026

Dealership Rating
Employee Rating

Amazing service. The process was so easy to schedule. The tech was on time, friendly, and thorough. The convenience of having mobile service can’t be beat! More

by RACHELHAUCH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marvin Dawson, Austin Davey, Colin Daly , Vincent Hernandez

Jan 07, 2026

Campbell Ford responded

Thanks for sharing about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

January 05, 2026

Dealership Rating
Employee Rating

Campbell has always been on top of everything their sales and service are excellent. Will highly recommend. More

by lhuys59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Davey, Colin Daly , Vincent Hernandez, Erik Blad

Jan 05, 2026

Campbell Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Campbell Ford!

January 03, 2026

Dealership Rating
Employee Rating

We had Jacob as our Mobile Service Technician and he did an amazing job!! It is so nice and convenient to have the service come to you!! Great job Jacob and great job Campbell Ford for offering such wonde More

by kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Davey , Jacob Richter

Jan 03, 2026

Campbell Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Campbell Ford.

December 28, 2025

Dealership Rating
Employee Rating

Campbell Ford mobile service did a great job. They kept me appraised of their coming to our house and did the job efficiently. Loved the convenience of coming to my house. More

by Wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2025

Campbell Ford responded

Thanks for sharing about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

December 19, 2025

Dealership Rating
Employee Rating

The things I sent car in for were fixed! However, turn signals now don’t work, headlights switch when pulled to turn on , turn off the clock on dashboard! I have to disconnect the positive p More

by DWARMBEI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Davey, Colin Daly , Vincent Hernandez

Dec 19, 2025

Campbell Ford responded

We sincerely do apologize to hear this has happened with your vehicle. We are aware you have spoken with an advisor, who has then got with our service director, Austin Davey, who advises we will be ready to help get all of this taken care of in the spring when you bring it back.

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