Moe Afzal | Page 20

Amazing experience My dad and i came here so i could buy a new car. Marcin was so helpful and knowledgeable. He wasnt a pushy salesman like you see at other dealerships. My dad and i came here so i could buy a new car. Marcin was so helpful and knowledgeable. He wasnt a pushy salesman like you see at other dealerships. He really listened to what we wanted. Tom and Moe gave us the best value for our trade in. They really worked with us to get us the best price and were so charming in the process. I have been to other mazdas but this particular dealership had amazing customer service. I would highly recommend coming here and thank you Marcin,Tom and Moe for such an amazing experience you guys are the best!! More

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Great service!! Katrina and fellow staff members were all so caring, prompt, and honest. I had my dog with me and they were all very sweet and loving and even accommo Katrina and fellow staff members were all so caring, prompt, and honest. I had my dog with me and they were all very sweet and loving and even accommodated him on the test drive! Thank you!! More

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happy HAT We recently purchased a new Mazda from through Capistrano Mazda and I have to say this has been the most wonderful buying experience I have had ever. We recently purchased a new Mazda from through Capistrano Mazda and I have to say this has been the most wonderful buying experience I have had ever. Friendly and understanding staff, I would definitely recommend this dealership to anyone in the market for a car . We received overwhelming support from everyone in understanding our buying situation and working together to make the deal happen through friendly and courteous conversation. great job guys! we are extremely happy ! More

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New Car Lease I can't say enough about how great they all were. Katrina Brown was extremely knowledgeable and helpful. After visiting several dealerships in the are I can't say enough about how great they all were. Katrina Brown was extremely knowledgeable and helpful. After visiting several dealerships in the area and toiling away with details I couldn't be happier with my final decision. Not pushy, very honest and a pleasure to work with. I would recommend everyone who is the market for a Mazda/VW to check these guys out. More

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Great Friendly Service! Whitney was fantastic and helpful during my purchase. She went above and beyond to make my experience as easy as possible. I love my new car! Whitney was fantastic and helpful during my purchase. She went above and beyond to make my experience as easy as possible. I love my new car! More

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Best experience ever!!! This by far was our best car-leasing experience!! Whitney, Moe, and Paul are exceptional!!! They went above and beyond through the whole process!! This by far was our best car-leasing experience!! Whitney, Moe, and Paul are exceptional!!! They went above and beyond through the whole process!! Process was so pleasant!!! More

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Excellent process The sales person and sales manager (Marcin Paluch -Sales) (Moe Aflaz - Manager) were great to work with. Good follow up, prompt responses, fair treat The sales person and sales manager (Marcin Paluch -Sales) (Moe Aflaz - Manager) were great to work with. Good follow up, prompt responses, fair treatment. Also, the final buying process was fast and efficient. More

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Very disappointed in my used car purchase I purchased a 2008 Toyota 4Runner from Capistrano Mazda. I was told that my trade (2012 Camry) was worth less than the KBB trade-in value because par I purchased a 2008 Toyota 4Runner from Capistrano Mazda. I was told that my trade (2012 Camry) was worth less than the KBB trade-in value because parts of it had been repainted which I doubt. I was also told that they would check to see if there was an additional key besides the valet key that we used to test drive the 4Runner. After the sale was complete I was told there was no other key which I think they probably knew from the start. The keys with the remote are very expensive ($300) and had I known that I would have to buy one I would have asked for a discount on the purchase price of the car. Who sells a car with only a valet key? On my way home I noticed there was a strange noise inside the dash which could be heard every couple of minutes. I also noticed half of the lights in the instrument panel were burned out and needed to be replaced. Finally when I get the car home I noticed the front driver side quarter panel had been repainted which I found ironic because of what they said about my Camry being repainted. I wanted to like this dealer but after giving them a try and the benefit of the doubt I feel like they are more interested in their bottom line than customer satisfaction. More

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Awesome service! Jeff, Tom, Joey, Moe, Marcin, Fredy and the whole MAZDA Capistrano team gave us an excellent service. They were very accommodating, patient and warm. Jeff, Tom, Joey, Moe, Marcin, Fredy and the whole MAZDA Capistrano team gave us an excellent service. They were very accommodating, patient and warm. They explained everything clearly. I felt sincerely valued as a customer. They really take good care of you way beyond what is expected of them. If you want awesome service go to Mazda Capistrano :) More

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Experience the real Mazda Experience!!! Mazda Capistrano gave us the BEST SERVICE! Thus, I HIGHLY RECOMMEND this Mazda dealer store. This is an incredible experience! Mazda Capistrano gave u Mazda Capistrano gave us the BEST SERVICE! Thus, I HIGHLY RECOMMEND this Mazda dealer store. This is an incredible experience! Mazda Capistrano gave us the promo bundle of owning a car that you've never imagine before. What a BIG HELP! Mazda helped us to have the car we want. Thank you Mazda Capistrano for this wonderful opportunity! More

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