Moe Afzal | Page 6

Capistrano Mazda is a “Top notch dealer”. Very impressed with their people an there dealership. Why go anywhere else... Great price, great service, great people!!! with their people an there dealership. Why go anywhere else... Great price, great service, great people!!! More

by partyof60 Verified Customer Verified Customer

Report | Print

I have had several transactions with Capo Mazda. The entire team is filled with top notch professionals. They never disappoint. Looking forward for my son to purchase a car from them soon. entire team is filled with top notch professionals. They never disappoint. Looking forward for my son to purchase a car from them soon. More

by pren.agent Verified Customer Verified Customer

Report | Print

2020 Miata RF GT + Ben Deming = SMILES FOR MILES!!! SMILES for MILES are plastered from ear to ear on my face! This has not just been an EPIC car buying experience, but one of the most glorious memories SMILES for MILES are plastered from ear to ear on my face! This has not just been an EPIC car buying experience, but one of the most glorious memories I’ll have in my lifetime! I bought my first 1999 Miata, Xena Warrior Princess, twenty-two years ago from my local dealership here in San Diego. She’s been an amazing daily driver since then! However, this past year, she’d finally started showing signs that she was ready for retirement as my primary vehicle. When I found out that the online rumors about the 2020 Miata RF Grand Touring editions having red leather interiors as an option were true, I knew that Xena WP finally had a worthy successor! For the 2020 Miata RF GT in snowflake white pearl mica/red nappa leather, knowing that I would also keep this next car long term, I was willing to special order it from the Mazda factory through my local dealership in San Diego at full MSRP, and wait several months for it to arrive. Capo Mazda had the car newly listed on their website at their “smileage rate,” which at that time was $2K under MSRP. I reached to ask what they would charge to deliver the car from San Juan Capistrano to San Diego, and Ben Deming quickly responded to me that they could either deliver it the next day/day of my choice at no charge, or they would happily pay for my train ticket from SD to SJC if I wanted to come up and drive it down myself since we were having such beautiful weather. WOW, just WOW!!! I wasn’t planning on financing, but Moe Afzal offered me the ten year extended warranty at a discount and 0.9% interest. My first Miata was obviously a keeper, and with Moe thoroughly answering all of my many questions and providing detailed PDF documentation about the coverage, I was able to make a fully informed decision of “Yes, please!” Tom Deering was also diligent about checking in and making sure I knew he was directly available to help throughout the entire process. Because of Ben and Moe’s great care, I didn’t need Tom’s help, but it was reassuring to know he was there. My original/main contact, Ben Deming, is an absolute ROCKSTAR, and personally “white glove” delivered my stunning 2020 Miata RF GT in "sparkling, iridescent unicorn white"/red nappa leather to my doorstep in San Diego the next day at no charge. During my time with Ben, I had his full attention for the several hours that he spent reviewing/signing paperwork with me in my living room, then driving both my 1999 Miata and the new 2020 Miata RF GT to Sunset Cliffs for a scenic photo shoot with both cars, and THEN training on/setup of all of the features of the new car with a gorgeous ocean view. Ben Deming is highly professional, friendly, courteous, authentic, enthusiastic, and with his “joie de vivre,” it is impossible to resist yourself bursting with “smiles for miles” from the inside out! Ben has a great passion/respect for the Miata philosophy of “Jinba Ittai,” as well as Mazda’s fascinating legacy in general. The pleasure of having Ben help create and share in this experience with me is something I very much appreciate and will never forget. Ben has gone above and beyond, even after the sale, to make this not just a wonderful car buying experience, but what will be a fondly cherished experience of my lifetime! After twenty two years since my last car purchase, Ben Deming and the Capo Mazda team had my brand new 2020 Miata RF GT’s steering wheel in my hands within a couple days. They made it so easy, such a magical, serendipitous experience, and it’s just the beginning! Thank you so much, and KEEP BEING AWESOME, Ben and Capo Mazda! ZOOM ZOOM!!! More

by sdalida Verified Customer Verified Customer

Report | Print

Found a gem of a salesman in Rick Katz. Real honest guy. Capistrano Mazda did well when they hired this great and good guy. Not once did my blood pressure go up unlike other dealerships. I went up there all Capistrano Mazda did well when they hired this great and good guy. Not once did my blood pressure go up unlike other dealerships. I went up there all the way from San Diego too if that suggests anything. More

by ajvc82703 Verified Customer Verified Customer

Report | Print

My dealings with Capistrano Mazda has honestly been the best dealership experience I’ve ever had bar none. I was helped by Whitney Bowen who went above and beyond in getting me the EXACT car I wanted. The best dealership experience I’ve ever had bar none. I was helped by Whitney Bowen who went above and beyond in getting me the EXACT car I wanted. The transaction was so smooth, quick and painless. I was absolutely shocked! I’m used to transactions taking hours as they try and sell you on additional services and items! Tom and the rest of the staff were extremely helpful when I arrived to pick up my car. Even the owner of the dealership helped out. I can’t recommend these people enough. What a great, great experience. More

by mel Verified Customer Verified Customer

Report | Print

Great experience buying a new Mazda! Easy and fair lease purchase process. Rick and Moe were very helpful and made me feel like a VIP! I love my new Mazda CX5! Easy and fair lease purchase process. Rick and Moe were very helpful and made me feel like a VIP! I love my new Mazda CX5! More

by adonaldson1 Verified Customer Verified Customer

Report | Print

Excellent experience. Friendly and helpful Lauren and Moe were great ! they made this sale easy and the experience hassle free. Lauren even called me the next day to make sure I was doing ok Lauren and Moe were great ! they made this sale easy and the experience hassle free. Lauren even called me the next day to make sure I was doing ok with all the features of my new car. Would highly recommend them More

by sharnadoc Verified Customer Verified Customer

Report | Print

I found everyone at the dealership to be very helpful, friendly and positive . I had pretty much set my mind on a more affordable trim level of the new CX 30 but was offered and accepted a higher trim le friendly and positive . I had pretty much set my mind on a more affordable trim level of the new CX 30 but was offered and accepted a higher trim level at the same price. I have many a extra features to enjoy. More

by RLNORMAN1 Verified Customer Verified Customer

Report | Print

smooth and easy the overall experience was positive and all interactions treated me with respect and value. I would highly recommend the dealership for purchase or se the overall experience was positive and all interactions treated me with respect and value. I would highly recommend the dealership for purchase or service. excellent More

by tbarnes100 Verified Customer Verified Customer

Report | Print

Lauren responded quickly to my email and sent me a video of the 2017 CX5 Grand Touring Sport AWD that I was interested in. I've never seen that done before. She was great in answering any questions I had an of the 2017 CX5 Grand Touring Sport AWD that I was interested in. I've never seen that done before. She was great in answering any questions I had and pleasant to work with. Thank you Lauren for helping me and my son with my purchase. More

by lizvasquez14 Verified Customer Verified Customer

Report | Print