Alex Terrell
Alex Terrell at Volkswagen of South Charlotte
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Alex Terrell

Finance

Volkswagen of South Charlotte

9900 South Blvd
Charlotte, NC 28273

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4.9
192 Reviews
4.9

192 Reviews

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192 Reviews of Alex Terrell

April 28, 2024

Dealership Rating
Employee Rating

I’d give 1000 ⭐️ stars if possible! Truly, outstanding customer service & kindness from Vic! It was the seamless process and thoughtful as he listened to our family’s needs! Vic is salt More

by aringuthe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victor Finney

April 27, 2024

Dealership Rating
Employee Rating

Thanks for helping me get into my 3rd VW. Mo does a great job! Thanks! More

by Cassellcathy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Moe Borno

April 27, 2024

Dealership Rating
Employee Rating

Great selection, wonderful sales people, accommodating finance team, and great cars! Vic and Alex were absolutely fabulous. More

by andrew.guthe
Recommend Dealer
Yes

Other Employees Tagged: Victor Finney

April 25, 2024

Dealership Rating
Employee Rating

Everyone here was very friendly and easy to work with. Mo was friendly and eager to work with us. He explained everything for us which we appreciated. More

by kate.ward522
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Moe Borno

Apr 28, 2024

Volkswagen of South Charlotte responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

April 20, 2024

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Employee Rating

Moe found the best car and price for me. They are very efficient and provide great service. This is our 2nd vehicle from this dealership. More

by jennifershuemaker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Moe Borno

Apr 22, 2024

Volkswagen of South Charlotte responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. We hope you have a great day!

April 15, 2024

Dealership Rating
Employee Rating

Gene was knowledgeable and great to work with. I respect his transparency, which is not common with others in the industry. He listened to my needs and never pressured me into any situation. Becau More

by dwyer.adam0416
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gene Patel

Apr 17, 2024

Volkswagen of South Charlotte responded

Hi, we are pleased to hear of your experience with us here at Volkswagen of South Charlotte. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

April 15, 2024

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Employee Rating

Matt was great. We were able to handle most of the work remotely. Delivery of the vehicle was under 90 minutes. More

by kyle.blumenstock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Hettel, Gene Patel

Apr 16, 2024

Volkswagen of South Charlotte responded

Hello, we are pleased to hear of your experience with us here at Volkswagen of South Charlotte. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

April 13, 2024

Dealership Rating
Employee Rating

Moe and Alex were great and made the car buying process seamless. We love our new atlas! More

by Jadapatterozzi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Moe Borno

Apr 16, 2024

Volkswagen of South Charlotte responded

Hello, thank you so much for your feedback about Volkswagen of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

April 12, 2024

Dealership Rating
Employee Rating

Matt was such a great salesman - super helpful and patient! The dealership was all around great, very friendly and approachable service! More

by cameron.hendrickson33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Hettel

Apr 14, 2024

Volkswagen of South Charlotte responded

Hi, thank you so much for your feedback about Volkswagen of South Charlotte! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

April 09, 2024

Dealership Rating
Employee Rating

it was a pleasure working with Spiros. He was helpful and understood what I was looking for. No pressure at any time. The other people I worked with were very nice as well. More

by JDS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 10, 2024

Volkswagen of South Charlotte responded

Hi, we are pleased to hear of your experience with us here at Volkswagen of South Charlotte. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

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