Mohamad Mayassi | Page 14

Good experience Mohamad Mayassi was able to source the exact car I wanted, have it transferred to Newport News at a reasonable cost, detailed/cleaned the car and pres Mohamad Mayassi was able to source the exact car I wanted, have it transferred to Newport News at a reasonable cost, detailed/cleaned the car and presented to me with a beautiful red ribbon at promised time. Spent time reviewing all the features and did not make me feel rushed even though he had another delivery the same day. It was a good experience as he wanted to make sure I was pleased with everything. More

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Best car buying experience The best car buying experience I had. I submitted my info on TrueCar and Mohamad called me when he received it. He made an appointment for me to come The best car buying experience I had. I submitted my info on TrueCar and Mohamad called me when he received it. He made an appointment for me to come and and don’t have to wait. Mohamad and Thomas gave me a fair offer on the trade and a good discount on the new 1. Thomas even left a treat for my daughter. I would recommend Mohamad amd Thomas to all my family and friends. More

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Outstanding dealership Friendly, helpful, knowledgeable and empathetic! They have it all. This a must go place if buying or servicing your Lexus. They will make it worth th Friendly, helpful, knowledgeable and empathetic! They have it all. This a must go place if buying or servicing your Lexus. They will make it worth the effort! More

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Charles Barker Lexus has consistently good preformance We bought a 2019 RX 450H Lexus from Mohamad (Mo) Mayassi in Newport News Va during the December to Remember Lexus sale. Mo did a really nice job and h We bought a 2019 RX 450H Lexus from Mohamad (Mo) Mayassi in Newport News Va during the December to Remember Lexus sale. Mo did a really nice job and he was a pleasure to work with. Having owned many Lexus's over the years we knew what we wanted and Mo worked hard to help us get a deal we are happy with and believe was fair. We compared other luxury SUV but decided in the end we like Lexus cars and the service they provide during the life of their products (both Newport News and Va Beach have excellent service departments). More

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"Best deal up front with no stress" I was in the market for my 4th Lexus, (first 3 purchased out of state). After 30 years of not buying in Virginia, I decided to contact Charles Barker I was in the market for my 4th Lexus, (first 3 purchased out of state). After 30 years of not buying in Virginia, I decided to contact Charles Barker in Newport News. I spoke with Mohamad Mayassi over the phone, and was invited to come in for a test drive. When I walked into the Dealership, I immediately had flashbacks to previous experiences with other local dealerships, which was not pleasant. After sitting down and talking with Mohamad, I had a strong feeling this man was going to sell me a car. He did not pressure me. I made my needs known and after talking with his GM, I was presented with what turned out to be an unbeatable offer. Not to mention, before accepting the offer, I was in touch with numerous Lexus dealers up and down the east coast looking for a better deal which I did not find, with the exception of a dealership Florida, but the $400 was not worth the travel. After 4 days of searching, I called Mohamad and told him I was ready to close the deal that day. I am now "Riding With Charlie." Deola Smith More

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No hassel car buying I live 80+ miles from this dealership. This is my 3rd LEXUS purchased from this dealership even though I live within 4 miles another LEXUS dealer. A I live 80+ miles from this dealership. This is my 3rd LEXUS purchased from this dealership even though I live within 4 miles another LEXUS dealer. All of the information I needed about my new car was furnished to me either by phone or the Internet. The final purchase agreements were made prior to my driving to Newport News. All I had to do was go down to the dealer, sign the necessary paperwork and drive away with my new car. Everything I wanted was ready and waiting for me when I arrived. It doesn't get any easier than that. Mohamad Mayassi, along with other supporting staff members met and kept all promises and commitments made over the phone. They even thought of a number of miscellaneous things that I would want or need that I had forgotten to mention. More

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A perfect purchase from beginning to end The dynamic trio of Thomas, Tony and especially, Mohamad Mayassi, led to the swift purchase of our family's "forever" car. Each one brought their exp The dynamic trio of Thomas, Tony and especially, Mohamad Mayassi, led to the swift purchase of our family's "forever" car. Each one brought their expertise and knowledge to the table and treated us like we were their only customers. Attention to detail, exceptional customer service and quality of care are just a few things that come to mind. Without hesitation, I feel more than comfortable referring interested friends and family to this dealership which we made the 75 mile trip for. Thank you! More

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We Purchased Our Dream Car- Lexus RX 350 Our Salesman, Mohamad Mayassi, was very friendly and courteous. He was knowledgeable about the Lexus' at Charles Barker in Newport News, Va, and list Our Salesman, Mohamad Mayassi, was very friendly and courteous. He was knowledgeable about the Lexus' at Charles Barker in Newport News, Va, and listened to US for what WE wanted. He wasn't pushy. He wanted to help us find what we wanted and be happy. He treated us like family, as we did choose to join the Lexus Family. WE definitely found our vehicle that WE LOVE!! Tony Rutherford was absolutely sincere, friendly, and helpful throughout our whole experience and we had an excellent customer service experience! Shawonda Massenburg was so pleasant and polite, she made the finances paperwork smooth and organized that is was worth it! excellent customer service ALL AROUND. Love Charles Barker Lexus- We now own our Dream Car!!! (I love my parents for taking me there!! ) More

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Review of 2018 RX350 Mohamad Mayassi was my salesman. He is empathic to the needs of others. I find him to be open and honest. You can express an opinion and he will lis Mohamad Mayassi was my salesman. He is empathic to the needs of others. I find him to be open and honest. You can express an opinion and he will listen without criticizing. He is extremely knowledgeable, enthusiastic, compassionate and devoted. Thomas Cahoon is very professional, has a positive attitude and a good listener. Tony Rutherford is just like your country friend. He has a great sense of humor, competitive, very professional, candid and always in a good mood. It was a wonderful experience. More

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Wonderful, favorable, stress-free buying experience From the moment the dealership door was opened by Mohammed for my wife and me, we were treated with the utmost hospitality and attention. We were ask From the moment the dealership door was opened by Mohammed for my wife and me, we were treated with the utmost hospitality and attention. We were asked what we wanted and every accommodation was made to meet our needs. We were fully satisfied with the deal and our extremely gracious treatment. It was obvious from the beginning that they wanted to make an honorable, fair deal, which set my wife and me at ease . I am absolutely thrilled with the Lexus ES 350 and have a hard time staying out of it. It's an amazing machine. I'm looking forward to a long, pleasant, stress-free relationship with Mohammed and Charles Barker Lexus. More

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