Mohamad Mayassi | Page 6

In my shopping for a luxury SUV I had narrowed it down to Lexus and Acura. I test drove the Lexus with Frenchy Antar and liked it. Then COVID struck and I waited. When it came to deciding I worked with Moham Lexus and Acura. I test drove the Lexus with Frenchy Antar and liked it. Then COVID struck and I waited. When it came to deciding I worked with Mohamed Mayassi and Tony Rutherford to stay within my budget. Jane Tucker helped me to exchange plates and as a bonus extended my registration. I had a great experience and am now the proud owner of a new Lexus NX. Service was top notch and hassle free. I never felt hassled. More

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My wife and I had a very easy and stress free time working with Mr Mohamad Mayassi on the purchase of our Lexus. He was very straight with us and very respectful. We actually enjoyed this experience w working with Mr Mohamad Mayassi on the purchase of our Lexus. He was very straight with us and very respectful. We actually enjoyed this experience with his help and that says a lot after purchasing many vehicles from various dealers over the years. The finance manager Tony was also not pushy and very pleasant to deal with. I definitely recommend this dealer. More

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We had a wonderful experience getting our new Lexus at the Charles Barker Newport News location. Normally, I view buying vehicles as a stressful/elongated process but that was not the case today. It was the Charles Barker Newport News location. Normally, I view buying vehicles as a stressful/elongated process but that was not the case today. It was so smooth and without pressure tactics. Mohammad was very attentive to us, answered all our questions. We highly recommend him. We will only buy Lexus from now on. More

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Tire issue on 2019 ES350. I have had 3 sets of tires on a brand new 2019 ES350. The first set was replaced within 200 miles of purchase. The second set was recently replaced wi I have had 3 sets of tires on a brand new 2019 ES350. The first set was replaced within 200 miles of purchase. The second set was recently replaced with less than 20,000 miles on the car. Originally I was told I had to go to a Bridgestone dealer to get this resolved but after speaking to my salesman (Mohamad Mayassi) & the service manager (Angela Hoover); I was told I could get a new set of tires at 1/2 price. I asked the General sales manager (Thomas Cahoon) if they would sell me tires at cost & discount the labor & he agreed immediately. Charles Barker took a very dissatisfied customer & did the necessary things to make me a lifetime customer. Thanks to all who were involved! More

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Ultra Professionals who sell Ultra Luxury Cars Mohamad Mayassi and Tony Rutherford were Exceptional. They were Honest, Professional, and Straightforward! They went out of their way to find the ex Mohamad Mayassi and Tony Rutherford were Exceptional. They were Honest, Professional, and Straightforward! They went out of their way to find the exact car I wanted; and sold it at a great price. I would repeat the experience any day! More

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Above Reproach First and foremost I am greatful for the service that was rendered to me by Mohamad and the Lexus staff. I have been a returning customer of Charles First and foremost I am greatful for the service that was rendered to me by Mohamad and the Lexus staff. I have been a returning customer of Charles Barker Lexus for years. it was a bitter sweet in returning without My Loving deceased wife, She really enjoyed the Charles Barker Lexus staff in Newport News..I am greatful to God for the compassion that was shown to me at the dealership ! words can not describe the feelings and the emotions that I am still feeling inside . Mr Mohamad and the Charles Barker staff may God continue to bless each one of you is my prayer! Pastor Michael Langley Smithfield VA More

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personnel friendly, site clean, generous water offerings Sales rep Mo was very knowledgeable about RX 350 and patient answering questions and explaining all the "bells and whistles" of the vehicle. All in a Sales rep Mo was very knowledgeable about RX 350 and patient answering questions and explaining all the "bells and whistles" of the vehicle. All in all, a pleasant car buying experience. More

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I purchased a 2015 Lexus 350 a few day’s ago. Mohammad Mayassi assisted me from start to finish. He was excellent in his knowledge and went over and above the call of duty. I was treated like royalty all Mayassi assisted me from start to finish. He was excellent in his knowledge and went over and above the call of duty. I was treated like royalty all the way. I’ve been with Lexus for 20 years and would highly recommend this dealership. More

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Excellent Purchased my third Lexus from Mohamad Mayassi. He is an excellent salesman and a pleasure to work with. Charles Barker Lexus is conveniently located Purchased my third Lexus from Mohamad Mayassi. He is an excellent salesman and a pleasure to work with. Charles Barker Lexus is conveniently located and easily accessible. More

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Amazing Experenice!!! I had such a great car buying experience from Charles Barker Lexus! The level of professionalism, kindness, and respect was above and beyond my expect I had such a great car buying experience from Charles Barker Lexus! The level of professionalism, kindness, and respect was above and beyond my expectations. I live in Raleigh NC and Charles Barker Lexus Norfolk was the only dealership that had the car I wanted. With communicating across state lines Mohamad and Tony did an amazing job getting things ready to go for our arrival. The car when we got there after a three hour drive was already gasses, and detail and even had an amazing Red bow on top! I could not have been more happier with my selection. The paperwork process with Shawonda was smooth and effortless. They explained everything in detail and made me super comfortable with my choice. Mohamad welcomed me with open arms and made me feel like I was walking down the red carpet, You cannot find better service than with Charles Barker Lexus with Mohamad, Tony, and Shawonda! 20/10 will recommend! Thank you guys so much for everything! I absolutely love my new ride! More

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