Dealership Experience
2 yrs, 9 mos
Languages Spoken
English
38 Reviews
Write a Review38 Reviews of Mohamed Tounkara
October 12, 2023
Great experience with the test drive - it was the only dealership that actually had an x1 I could test out (technically, it was a company car so it was super nice of them to let me drive it). During the p dealership that actually had an x1 I could test out (technically, it was a company car so it was super nice of them to let me drive it). During the purchase, they did try to be responsive but sometimes it took a couple of emails and follow up texts. However, they really do value customer service and they did a good job trying to work with me on final details. More
September 28, 2023
This was the most seamless purchase experience I’ve ever had. Any issues I had were met with understanding and help by the team at Daniels. As an out of state buyer I would travel back to this dealer to buy had. Any issues I had were met with understanding and help by the team at Daniels. As an out of state buyer I would travel back to this dealer to buy another car! More
Other Employees Tagged: David Simoes
July 12, 2023
Mohammad is friendly, knowledgeable and not pushy at all. We really loved our experience working with him and the dealer. Would highly recommend him. We really loved our experience working with him and the dealer. Would highly recommend him. More
Other Employees Tagged: Joe Wirsbinski
July 11, 2023
OMG MOHAMED IS THE ABSOLUTE BEST AND HAVE PATIENCES OF A SAINT!! MOST SALES GUYS WOULD HAVE GIVEN UP ON ME AFTER THE FIRST TIME I SAID NO THAT DEAL WONT WORK FOR ME!! BUT THIS GUY KNEW I REALLY WANTED THAT SAINT!! MOST SALES GUYS WOULD HAVE GIVEN UP ON ME AFTER THE FIRST TIME I SAID NO THAT DEAL WONT WORK FOR ME!! BUT THIS GUY KNEW I REALLY WANTED THAT CAR AND HE MADE IT HAPPEN!! I KNOW I DROVE HIM CRAZY THRU THE WHOLE PROCESS BUT HE DELIVERED AND I AM SO HAPPY.IT WAS WORTH THE 3 MONTHS I HAD TO WAIT!! OH LET ME NOT FORGET THE HOSPITALITY MOHAMED DISPLAYED ON DELIVERY DAY... MAN I FELT LIKE A KID ON CHRISTMAS WHEN HE UNCOVERED THAT BEAUTY... I HIGHLY HIGHLY RECOMMEND MOHAMED FOR ALL YOUR BMW CAR NEEDS... HIS HOSPITALITY AND RESPECT FOR YOUR WISHES ARE OVER THE TOP!! THANK YOU AGAIN MOHAMED FOR YOUR PROFESSIONAL SERVICE!! More
May 14, 2023
Always very professional, patient, and very knowledgeable on many different models. He helped set me up with exactly what I wanted. Him and I custom ordered my 2023 i4 Gran Coupe and he was always prompt wit on many different models. He helped set me up with exactly what I wanted. Him and I custom ordered my 2023 i4 Gran Coupe and he was always prompt with regular vehicle updates. Upon delivery he made sure I was happy with everything and set me up with the Melissa who did an amazing job explaining the car’s features. He cares about his customers concerns and the level of service here is unmatched. More
Other Employees Tagged: Melissa McCarthy
May 14, 2023
Living two hours away from the dealership and they having a busy day, we had to push the delivery out two days. He drove the car to my home and we finalized the deal and I am very happy with both him and th a busy day, we had to push the delivery out two days. He drove the car to my home and we finalized the deal and I am very happy with both him and the dealership. Would and already have referred them to a friend of mine. More
Other Employees Tagged: Dmitry Kukuy , Brian amill
March 06, 2023
I had the pleasure of interacting with John Evans and several others from the sales team at one point or another during my purchase. If I dropped in to discuss an issue, John was always ready and willing several others from the sales team at one point or another during my purchase. If I dropped in to discuss an issue, John was always ready and willing to provide answers and discuss options. If he wasn’t around, his colleagues filled in and had no problem offering assistance. One of them (Mohamed) went so far as to walk me outside to the back of the lot to show me a feature I was considering, Another time, while waiting for John to finish with another customer, several of the sales team and I had a great discussion about paint protection and after-sale service. Everyone there is well informed, collegial and pleasant. This is the type of support a top-notch dealership ought to provide - and does. More
Other Employees Tagged: David Simoes, John Evans, Josh Niziolek
March 05, 2023
Great buying experience. Mohamed Tounkara made the process easy. Custom ordered my 2023 X5 and was delivered in 4-5 weeks. Faster than I anticipated. Madeline also very helpf Mohamed Tounkara made the process easy. Custom ordered my 2023 X5 and was delivered in 4-5 weeks. Faster than I anticipated. Madeline also very helpful with getting familiar the technology. Also, another young lady helped me with a few other technology questions a few weeks after the purchase, but I can not recall her name. More
Other Employees Tagged: Madeline Parker