Mohammad Masud | Page 8

Perfect service would go no where else, Thank you. Wanted to thank the entire Ciocca Subaru Family for making this evolution painless. First thank you to Michael Mohr our salesperson for making this pa Wanted to thank the entire Ciocca Subaru Family for making this evolution painless. First thank you to Michael Mohr our salesperson for making this painless, we gave you what we wanted and you listened and did everything you could to do to get us that new car, well done. Would recommend Micheal to anyone. Next person I would like to thank is Mohammad Musud brilliant do not know how you remember everything you do do xxxx you are good. Thank you for making this all seamless and painless. The Service team thank you sorry, I did forget your name but the gentleman was very helpful and explained everything we needed to know about your new express service you offer in the new building, thank you. Advanced thank you to Gigi as we will be coming in, in another week for a refresher on all the bells and whistles that the vehicle has. Over all I want to thank you all for making this experience of buying a new care GREAT, would not have gone anywhere else. More

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Greg's amazing at Ciocca Subaru!!! We love Greg Fichter and his team at Ciocca Subaru!!! They made our purchase even easier. When given a tricky request he was able to find the exact ca We love Greg Fichter and his team at Ciocca Subaru!!! They made our purchase even easier. When given a tricky request he was able to find the exact car we wanted quickly! Thanks for your extra time, patience, and care Greg! We love our Subaru!!! More

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Super salesman I was searching for another vehicle since my over cars lease was up, so I was looking for options. Rami made us feel welcomed and he helped us out I was searching for another vehicle since my over cars lease was up, so I was looking for options. Rami made us feel welcomed and he helped us out a lot, unfortunately there was some miscommunication at first but things worked out and I now have a Subaru Crosstrek. Top to bottom first class organization and service team outstanding as well. I will recommend Ciocca Subaru to all my friends, family and co workers. We now have 2 Subaru’s in the family both from Ciocca and we will return in the future for sure. More

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I have ascended to the Subaru Ascent 🤗 I thought it would be impossible to improve on my 2017 Subaru Outback that we leased in 2016.  The Ascent Touring proved me wrong.  Not only is the ca I thought it would be impossible to improve on my 2017 Subaru Outback that we leased in 2016.  The Ascent Touring proved me wrong.  Not only is the car Subaru Safe, it is beautiful and space-friendly.  Everyone at Ciocca Subaru was a pleasure to work with, especially Adrian Garibaldi and Mohammad Masud. More

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A First Class Car Buying Experience! I went to Ciocca Subaru with my husband and our 10mo baby to purchase my first car over Memorial Day weekend. I honestly wasn't sure if I would find w I went to Ciocca Subaru with my husband and our 10mo baby to purchase my first car over Memorial Day weekend. I honestly wasn't sure if I would find what I wanted, but sure enough I did! Everyone at Ciocca was wonderful to work with, but I must highlight our salesman, Zach Smyth, who truly made me feel welcome and comfortable from beginning to end. Not only was he super polite and honest, but he was respectful of my needs and budget. He breaks the stereotype of "sleezy car salesman". We noticed an issue with the trunk lid which he promised Ciocca would take care of at no cost to me. The company's commitment to exemplary customer service and integrity are rare in the car sales business. I work for a family owned business and know how much goes into great customer service, and Ciocca Subaru over delivered a terrific car purchasing experience. I absolutely love my new car and cannot thank Zach enough for making this happen for me. More

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Friendly, knowledgeable and responsive!! Our experience with Adrian was terrific. From our first online inquiry to the purchase of our vehicle, Adrian was extremely patient with us and very r Our experience with Adrian was terrific. From our first online inquiry to the purchase of our vehicle, Adrian was extremely patient with us and very responsive to all of our questions (even on his day off!). He was honest in his approach and tried to understand what was important to us. Adrian was extremely knowledgeable and personable, which really made the car buying process an enjoyable one. We would definitely recommend Adrian and Ciocca Subaru! More

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Repeat customers We just purchased our 3rd vehicle from this dealership, and each one has been with Mike Mohr. We highly recommend Mike. He is helpful, no pressure, We just purchased our 3rd vehicle from this dealership, and each one has been with Mike Mohr. We highly recommend Mike. He is helpful, no pressure, and understanding and worked hard to get us the best deal. More

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lack of communication. sent a finance application to dealer, got confirmation. 3 days after no response i called the dealer, set up a meeting to test drive the next day. dea sent a finance application to dealer, got confirmation. 3 days after no response i called the dealer, set up a meeting to test drive the next day. dealership called at 9pm and sold the car. terrible customer service, and the finance department was of no help. 10/10 would NOT recommend. More

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Pressure free purchase Decided to make the drive (over an hour) to ciocca after a coworker told me how great of an experience he had. The salesman was very Layed back and n Decided to make the drive (over an hour) to ciocca after a coworker told me how great of an experience he had. The salesman was very Layed back and not pushy. Listened to what I was looking for and did not try to push extras I didn’t want. Probably the most knowledgeable salesman I have met when looking to purchase a car. Answered all questions and made sure everything was set up including the app before leaving today. More

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Quick and easy vehicle purchase We came into Subaru looking for a very specific vehicle, to be purchased in a timely manner. We weren't disappointed. Adrian, our sales representati We came into Subaru looking for a very specific vehicle, to be purchased in a timely manner. We weren't disappointed. Adrian, our sales representative, worked hard to find us a vehicle that suited all of our needs. We were able to drive away in an Ascent that surpassed our expectations. The Finance department is fair and honest. Overall we are extremely satisfied with our purchase and with the treatment we received while at the dealership. More

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