Mohammad Masud | Page 7

A First Class Car Buying Experience! I went to Ciocca Subaru with my husband and our 10mo baby to purchase my first car over Memorial Day weekend. I honestly wasn't sure if I would find w I went to Ciocca Subaru with my husband and our 10mo baby to purchase my first car over Memorial Day weekend. I honestly wasn't sure if I would find what I wanted, but sure enough I did! Everyone at Ciocca was wonderful to work with, but I must highlight our salesman, Zach Smyth, who truly made me feel welcome and comfortable from beginning to end. Not only was he super polite and honest, but he was respectful of my needs and budget. He breaks the stereotype of "sleezy car salesman". We noticed an issue with the trunk lid which he promised Ciocca would take care of at no cost to me. The company's commitment to exemplary customer service and integrity are rare in the car sales business. I work for a family owned business and know how much goes into great customer service, and Ciocca Subaru over delivered a terrific car purchasing experience. I absolutely love my new car and cannot thank Zach enough for making this happen for me. More

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Friendly, knowledgeable and responsive!! Our experience with Adrian was terrific. From our first online inquiry to the purchase of our vehicle, Adrian was extremely patient with us and very r Our experience with Adrian was terrific. From our first online inquiry to the purchase of our vehicle, Adrian was extremely patient with us and very responsive to all of our questions (even on his day off!). He was honest in his approach and tried to understand what was important to us. Adrian was extremely knowledgeable and personable, which really made the car buying process an enjoyable one. We would definitely recommend Adrian and Ciocca Subaru! More

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Repeat customers We just purchased our 3rd vehicle from this dealership, and each one has been with Mike Mohr. We highly recommend Mike. He is helpful, no pressure, We just purchased our 3rd vehicle from this dealership, and each one has been with Mike Mohr. We highly recommend Mike. He is helpful, no pressure, and understanding and worked hard to get us the best deal. More

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lack of communication. sent a finance application to dealer, got confirmation. 3 days after no response i called the dealer, set up a meeting to test drive the next day. dea sent a finance application to dealer, got confirmation. 3 days after no response i called the dealer, set up a meeting to test drive the next day. dealership called at 9pm and sold the car. terrible customer service, and the finance department was of no help. 10/10 would NOT recommend. More

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Pressure free purchase Decided to make the drive (over an hour) to ciocca after a coworker told me how great of an experience he had. The salesman was very Layed back and n Decided to make the drive (over an hour) to ciocca after a coworker told me how great of an experience he had. The salesman was very Layed back and not pushy. Listened to what I was looking for and did not try to push extras I didn’t want. Probably the most knowledgeable salesman I have met when looking to purchase a car. Answered all questions and made sure everything was set up including the app before leaving today. More

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Quick and easy vehicle purchase We came into Subaru looking for a very specific vehicle, to be purchased in a timely manner. We weren't disappointed. Adrian, our sales representati We came into Subaru looking for a very specific vehicle, to be purchased in a timely manner. We weren't disappointed. Adrian, our sales representative, worked hard to find us a vehicle that suited all of our needs. We were able to drive away in an Ascent that surpassed our expectations. The Finance department is fair and honest. Overall we are extremely satisfied with our purchase and with the treatment we received while at the dealership. More

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Ciocca Subaru Review I had called to inquire about a used 2013 Subaru Outback and was put in contact with Megan Kring. She was very calm and easy to work with. She listene I had called to inquire about a used 2013 Subaru Outback and was put in contact with Megan Kring. She was very calm and easy to work with. She listened to what i was looking for and she made the entire process easy and seamless. She was very optimistic and accommodating as I had my entire family with me, wife and two toddlers. She was also very personable making it feel like I was becoming part of a "family" rather than another consumer looking for a car. I would highly recommend her to anyone looking at Ciocca Subaru. More

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The best car purchase experience I've ever had Let me start by saying I've purchased 25+ new cars in my 52 years of life (Yes, I have problem and, yes, I probably need a 12 step group!). Needless Let me start by saying I've purchased 25+ new cars in my 52 years of life (Yes, I have problem and, yes, I probably need a 12 step group!). Needless to say I have a lot of experience with car dealerships and salesmen. I can say that, hands down, Greg was the single best car sales associate I've ever had. He listened to me regarding my needs and expectations and was patient and kind with me throughout the process. Most importantly, he cut through all the bull crap to give me a great, honest deal! He was on my side and worked to get me a great deal while also representing the dealership's interests with integrity. He has a great sense of humor and is just an all-around good guy. You can tell when someone has found their passion and is working out of that. Clearly Greg has done that. I have already referred one friend to Greg who also received an honest and awesome deal on his car. And I believe there will be many more, which says a lot about the trust I have in Greg and his integrity and honesty. All in all, if you're looking for someone who will help you get a great deal on a car and even have some fun while you're doing it, Greg is your man! Also, bearing in mind my extensive purchasing history, I can say that the financing portion of the deal with Mohammad was also the best and most efficient I've ever had. Again, no high pressure to purchase extras but he provided the information and options available for my consideration. He too was extremely friendly and kind. All in all it was a win-win situation and I love my Outback. Hopefully I can get my car addiction in check and keep this car a long time. It's a Subaru and I know it will last. But just in case I can't, have no doubt that the next car I purchase will be from Greg! More

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Buying a car made easy Greg made buying a new car a hassle free experience. Would recommend the dealership to anyone looking for a new subaru and Greg would be the only sale Greg made buying a new car a hassle free experience. Would recommend the dealership to anyone looking for a new subaru and Greg would be the only sales guy I will talk to with my next purchase. More

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Very satisfied with my used car purchase at Ciocca Everyone was so nice during my purchase , they were very helpful explaining how my vehicle worked and the approval process was very quick , I highly r Everyone was so nice during my purchase , they were very helpful explaining how my vehicle worked and the approval process was very quick , I highly recommended going here for your next purchase More

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