Mohsen Mohimani

Honestly, I’m not sure where to start. I had a previous (horrible) experience at another dealership in the area, and, honestly, I lost faith in good customer service in this area. My exp I had a previous (horrible) experience at another dealership in the area, and, honestly, I lost faith in good customer service in this area. My experience with Mohsen, Ed, and Mercedes Benz of West Chester was beyond good; it was, frankly, exceptional. Ed went above and beyond to make sure my process went smoothly (even amidst issues with my external bank), he made sure I was comfortable and felt supported, and also showed every known function and feature of my new car. In addition, Mohsen originally supported me during the car-buying process. He was incredibly friendly, generous, helpful, honest, caring, and overall amazing. I’m not the easiest customer to work with (as I can get a bit indecisive), but he was patient and worked with me from the time of my total loss to this new purchase. I’m blown away by this experience (in the best way imaginable). This is the customer service experience I wish for everyone. I could type so much more, but I’ll end by saying my faith in great business in this area has been restored and exceeded. I am indebted with gratitude for this entire experience. 10/10 More

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Christian was such a pleasure to work with! From the very beginning of the process, he listened to our needs, answered all of our questions and found us the perfect vehicle. He was easy to re From the very beginning of the process, he listened to our needs, answered all of our questions and found us the perfect vehicle. He was easy to reach and communicated updates as needed and was very accommodating to our schedule, while being both professional and personable. Would absolutely work with him again and would recommend him to others! More

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Christian, Frank & Mohsen have all been very helpful with my recent purchase of a used 2021 GLB. I would definitely recommend them & this dealership to friends & family. Everyone was very professional & co my recent purchase of a used 2021 GLB. I would definitely recommend them & this dealership to friends & family. Everyone was very professional & courteous & answered all of our questions. More

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Christian is very knowledgeable about Mercedes vehicles. Considering the newness of the technology, I was surprised how much Christian knew about the EQ lineup. He is always ready to help with a smile and a Considering the newness of the technology, I was surprised how much Christian knew about the EQ lineup. He is always ready to help with a smile and a natural in his job. More

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West Chester’s a great dealership. The managers offer great customer service and help those need. Highly recommend! The managers offer great customer service and help those need. Highly recommend! More

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